Internet and Connectivity Tips for US Citizens Traveling to Morocco

What is the availability and reliability of internet services in Morocco?

Internet services in Morocco are generally available and reliable. The country has made major investments in its digital infrastructure, with high-speed internet now available in all major cities. The government has also introduced numerous initiatives to improve access and quality of services, including the expansion of its fiber optic network and the introduction of new mobile technology such as 4G and 5G. As a result, most users have access to fast and reliable internet services.

Are there any restrictions or censorship on internet usage in Morocco?

Yes, there are restrictions and censorship on internet usage in Morocco. The Moroccan government regulates internet access and blocks certain websites, including sites that are considered to be pornographic, political or religious in nature. These restrictions are enforced through a system of filtering and blocking, which is done at the ISP-level. Additionally, the government also monitors online activity and can take action against any online content that it deems to be offensive or illegal.

What are the options for obtaining a local SIM card or portable Wi-Fi device in Morocco?

1. Buy a SIM card at the airport: you can purchase a SIM card from the local telecom operators, including Meditel and Inwi, at the arrivals terminals of Mohammed V International Airport in Casablanca.

2. Buy a SIM card from a convenience store: you can buy a SIM card from convenience stores such as Marjane, Acima, and Carrefour.

3. Purchase a portable Wi-Fi device: you can purchase a portable Wi-Fi device from online retailers such as Amazon or eBay, or from tech stores such as Fon4You or Garutec.

Is public Wi-Fi widely available, and are there any security considerations I should be aware of in Morocco?

Public Wi-Fi is not widely available in Morocco. However, you can find free Wi-Fi in some cafes and restaurants in larger cities.

You should consider using a Virtual Private Network (VPN) when connecting to public Wi-Fi networks, as this helps to protect your online activity from being snooped on by hackers. Additionally, it’s best to avoid making any financial transactions online when using public Wi-Fi, since the connection might not be secure enough to protect your personal information.

Are there specific apps or online services that are commonly used in Morocco?

Some of the most popular apps and online services used in Morocco include TikTok, WhatsApp, YouTube, Instagram, and Snapchat. Other applications commonly used in Morocco include Viber, Skype, Facebook, Twitter, LinkedIn, and Google. Additionally, online streaming services such as Netflix and Amazon Prime Video are also becoming increasingly popular in the country.

What is the cost of data plans or internet packages for travelers in Morocco?

Data plans and internet packages for travelers in Morocco vary depending on the provider or service. Generally, a 1GB of data can cost around 20 MAD (Moroccan Dirhams). However, some providers offer packages that range from 200 MAD for 3GB to 500 MAD for 10GB.

Are there areas or regions in Morocco where internet connectivity might be limited?

Yes, internet connectivity may be limited in more rural and remote areas of Morocco. Additionally, some parts of the country may have limited access due to political instability or economic bans.

How can I stay connected with family and friends back home while in Morocco?

There are many ways to stay connected with family and friends back home while in Morocco. The most common way is to use international calling and messaging services such as Skype, Viber, or WhatsApp. Additionally, there are a variety of social media platforms available such as Facebook, Instagram, and Twitter that you can use to stay connected with your friends and family. Additionally, if you have an international data plan or SIM card, you can use your mobile phone to access various messaging apps.

Are there cyber security concerns or precautions I should take into account in Morocco?

Yes, there are several cyber security concerns and precautions that should be taken into account when using the internet in Morocco. It is recommended to use a Virtual Private Network (VPN) to encrypt your data and ensure your online activity is secure. Additionally, it is important to be aware of malicious software, phishing attacks, and other forms of cybercrime. Always back up your important data regularly, avoid visiting suspicious websites, and never share personal information online. Finally, be sure to keep your operating system, browser and other applications up to date with the latest security patches and updates.

Can I use my U.S. cell phone in Morocco, and what are the associated roaming charges?

Yes, you can use your U.S. cell phone in Morocco. However, roaming charges will apply. The exact charges depend on your provider and plan. It is advisable to contact your provider prior to your trip to find out the details of any applicable roaming charges and to ensure that your device is unlocked so you can use a Moroccan SIM card while in the country.

What is the typical speed and performance of the internet in hotels and public spaces in Morocco?

The typical speed and performance of the internet in hotels and public spaces in Morocco can vary greatly depending on location and the type of service you are using. In major cities, you can generally expect average speeds of 8-10 Mbps (download) and 4-5 Mbps (upload). Rural areas may be much slower, with speeds of 2-3 Mbps (download) and up to 1 Mbps (upload). Some hotels offer Wi-Fi access for free, while others charge a fee for access.

Are there internet cafes or co-working spaces available for travelers in Morocco?

Yes, there are internet cafes and co-working spaces available for travelers in Morocco. Some of the more popular ones include the WeWork locations in Casablanca, Rabat, and Marrakech, as well as the Impact Hub locations in Casablanca and Marrakech. Additionally, there are numerous independent internet cafes located throughout the country.

What is the local emergency number, and how can I ensure I have internet access for emergency situations in Morocco?

The local emergency number in Morocco is 15. To ensure you have access to the internet for emergency situations, you should purchase a local SIM card with a data plan. This will allow you to access the internet even when not connected to Wi-Fi.

Are there any cultural norms or etiquette regarding the use of smartphones or electronic devices in Morocco?

Yes, there are certain cultural norms and etiquette that should be observed when using smartphones or electronic devices in Morocco. Generally, it is considered disrespectful to be on one’s phone or device in public places, especially in religious sites. Mobile phones should also be muted or set to silent mode in public places. It is also considered impolite to take pictures of people without asking permission first. Additionally, it is illegal to use a phone while driving, and the use of hands-free equipment is required while driving. Finally, do not engage in any activities that may be deemed offensive to the local culture or beliefs.

Is it advisable to use a virtual private network (VPN) for added security when using public Wi-Fi in Morocco?

Yes, it is advisable to use a virtual private network (VPN) for added security when using public Wi-Fi in Morocco. VPNs are designed to protect your online activity from prying eyes by encrypting data and hiding your location while you’re online. This is especially important in Morocco, where the government monitors online activity closely. Additionally, using a VPN can help protect you from hackers on public Wi-Fi networks.

How can I manage data usage to avoid unexpected charges while using my phone abroad in Morocco?

1. Check your current data plan: Before leaving, check with your wireless provider to find out what type of data plan you have and what the associated costs are.

2. Consider getting an international data plan: Some wireless providers offer international data plans that can provide you with more affordable data usage while traveling abroad.

3. Turn off unnecessary data-using services: Before leaving for Morocco, turn off any unnecessary services on your phone that use data, such as automatic downloads, streaming services, and applications that use location tracking or push notifications.

4. Monitor your usage: While in Morocco, take advantage of apps like My Data Manager or Data Usage Monitor to help you track how much data you’re using each day. This will allow you to monitor and manage your usage to avoid unexpected charges.

5. Set up alerts: Most wireless providers offer the option to set up data usage alerts that can notify you when you’ve reached a certain amount of data usage. This can help you keep track of your data usage and avoid unexpected charges.

Are there any local websites or online platforms that are particularly useful for travelers in Morocco?

1. Visit Morocco: Visit Morocco is a comprehensive guide to Morocco’s sights, food, culture, and activities. It covers everything from the best restaurants and hotels to advice on getting around.

2. TripAdvisor: TripAdvisor is a great resource for reviews of hotels, restaurants, and attractions. It also has traveler forums with discussions about Morocco.

3. Morocco Tourism: Morocco Tourism provides detailed information about the country’s attractions, cities, culture, and customs. It also offers tours and activities for travelers.

4. GoVisitMorocco: GoVisitMorocco is an online platform that helps travelers find the best things to do in Morocco. The website includes travel itineraries, reviews of hotels, restaurants, and attractions, as well as tips for getting around the country.

5. Visit Marrakech: Visit Marrakech is a website dedicated to the city of Marrakech, its sights, activities, and culture. It provides detailed information about the city’s attractions, hotels, restaurants, and more.

What are the options for charging devices, and what type of power outlets are used in Morocco?

The main options for charging devices in Morocco are electrical outlets, USB adapters, and power banks. The most commonly used power outlets in Morocco are Type C (Europlug) and Type E/F (Schuko) outlets. These outlets are rated at 230V and have 2 round pins with a grounding pin. Some hotels may also have outlets for Type G plugs, which are rated at 230V and have 3 rectangular pins.

Is it common to find free Wi-Fi in restaurants, cafes, and tourist attractions in Morocco?

Yes, it is becoming increasingly common to find free Wi-Fi in restaurants, cafes, and tourist attractions in Morocco. Many of these places offer Wi-Fi as a way to attract customers. However, free Wi-Fi is not available everywhere, so it is best to ask about availability before visiting.

What are the alternatives if I encounter issues with internet connectivity in Morocco?

1. Use a Virtual Private Network (VPN): VPNs are a secure and reliable way to access the internet without being monitored or tracked by ISPs or government agencies.

2. Use a local ISP: Local ISPs in Morocco may be able to provide better connectivity and more reliable speeds than international providers.

3. Use satellite internet: Satellite internet access is available in Morocco and can provide faster speeds than other alternatives.

4. Use public Wi-Fi: Some public Wi-Fi networks in Morocco may be relatively reliable and offer good speeds.

5. Use a cellular connection: Cellular connection is available in Morocco and can provide fast speeds, although there may be data limits and poor coverage in some areas.