Healthcare and Insurance in Pakistan

1. How does the healthcare system in Pakistan operate?

The healthcare system in Pakistan operates under a mix of public and private sectors, with varying levels of quality and accessibility. The government is responsible for providing healthcare services through a network of public hospitals, clinics, and dispensaries that offer services at low or no cost. These facilities are often understaffed, poorly equipped, and inadequately funded.

In addition to the public sector, there is a large private healthcare sector in Pakistan that caters to those who can afford it. This sector is well-equipped and staffed with qualified doctors, but their services come at a high cost.

2. What types of healthcare services are available in Pakistan?

There are various types of healthcare services available in Pakistan including primary, secondary, and tertiary care.

Primary care includes basic preventive and curative services provided by doctors, nurses, midwives, and other healthcare professionals at the community level. These services are mostly provided through public health centers or clinics and cover basic childhood immunizations, maternal health services, family planning counseling, etc.

Secondary care refers to specialized medical care provided by general or specialist hospitals for more serious health conditions. This type of care requires advanced medical equipment and trained professionals such as physicians and surgeons.

Tertiary care includes advanced medical treatment for complex health issues such as organ transplants or cancer treatment. These services are usually only available in major cities and are provided by highly specialized hospitals.

Other types of healthcare services available in Pakistan include dental care, mental health services, rehabilitation programs, diagnostic testing (such as X-rays and blood tests), emergency medical services (EMS), home-based healthcare services for the elderly or disabled, and traditional medicine practices like Ayurveda or Unani medicine.

3. Is healthcare free in Pakistan?

No, healthcare is not entirely free in Pakistan. While the government provides some free or subsidized healthcare services through its public facilities to those who cannot afford them, most medical treatments require payment from patients.

In the public sector, services may be available for free or at a discounted cost, but patients may still have to pay for medications, diagnostic tests, and other related expenses. In the private sector, patients are usually required to pay the full cost of their treatment.

Underprivileged groups such as the elderly, disabled, and pregnant women may receive certain benefits and free healthcare services under government-run programs.

4. How successful is the healthcare system in Pakistan?

The healthcare system in Pakistan faces significant challenges due to factors such as a weak infrastructure, inadequate funding, shortage of qualified healthcare professionals, and inefficient management.

As a result, there are disparities in the access to and quality of healthcare services across different socioeconomic groups and regions within the country. The infant mortality rate and maternal mortality rate in Pakistan are relatively high compared to other countries in the region.

However, efforts have been made by the government to improve the healthcare system through initiatives like universal health coverage programs and increasing budget allocations for healthcare. There has also been an increase in private investment in medical facilities and technology leading to improvements in certain areas.

Overall, while there have been some improvements in recent years, there is still a long way to go before the Pakistani healthcare system can be considered successful.

2. What percentage of the population in Pakistan has access to healthcare?


According to the World Bank, in 2017, approximately 66.1% of the population in Pakistan had access to healthcare. However, this percentage may vary depending on various factors such as geographical location and income level.

3. How are healthcare costs determined and regulated in Pakistan?


Healthcare costs in Pakistan are determined by a combination of factors, including market competition and government regulation. The cost of healthcare services such as consultations, procedures, tests, and medications are usually set by individual healthcare providers or facilities based on their own pricing policies and operational costs.

The government plays a role in regulating healthcare costs through various measures. For instance, the Drug Regulatory Authority of Pakistan (DRAP) is responsible for regulating the prices of prescription medicines to ensure they are affordable for the general public. This is done through a price control mechanism that sets maximum retail prices for different drugs based on their therapeutic category.

In addition, the Pakistan Medical and Dental Council (PMDC) sets guidelines for fees charged by doctors and dentists for consultations and procedures. However, these guidelines are not strictly enforced, and healthcare providers often charge fees higher than those recommended.

Private hospitals and clinics are also required to obtain a license from the provincial health department before setting up their prices. While this is meant to prevent overcharging, it is often not enforced effectively.

Overall, there is limited regulation on healthcare costs in Pakistan, which can result in high out-of-pocket expenses for patients seeking medical treatment. To address this issue, the government has introduced initiatives such as universal health coverage schemes and subsidized healthcare programs aimed at providing affordable access to essential health services for all citizens.

4. Is there a national health insurance program in Pakistan?


Yes, there is a national health insurance program in Pakistan called the Sehat Sahulat Program (SSP). It was launched in 2015 with the aim of providing free healthcare services to marginalized families. The program covers hospitalization expenses, diagnostic tests, and outpatient care for more than 2.3 million families across the country. However, it is currently only available in select districts and has faced criticism for not being fully implemented nationwide.

5. What are the different types of healthcare coverage options available in Pakistan?


1. Public Sector Healthcare: This includes services provided by government-run hospitals and clinics, such as the Basic Health Units (BHUs), Rural Health Centers (RHCs), and Tehsil Headquarters Hospitals (THQs). These services are heavily subsidized by the government and are primarily targeted towards low-income and marginalized populations.

2. Private Sector Healthcare: This includes services provided by for-profit hospitals, clinics, and laboratories. Private healthcare in Pakistan is often more expensive than public healthcare, but also offers higher quality facilities and services.

3. Health Insurance: Health insurance is a form of coverage that helps individuals pay for their medical expenses. In Pakistan, there are both public and private health insurance options available.

4. National Health Insurance Schemes: The government of Pakistan has launched several national health insurance schemes to provide coverage to vulnerable populations, including the Sehat Sahulat Program and the Prime Minister’s National Health Program.

5. Employee-based Health Plans: Many employers in Pakistan offer basic health coverage for their employees as part of their benefits package. These plans can vary in terms of coverage, with some offering only basic care while others offering more comprehensive coverage.

6. Micro-insurance Schemes: There are also micro-insurance schemes available in Pakistan that cater specifically to low-income individuals and families who cannot afford traditional health insurance plans.

7. Community-Based Health Financing Schemes: These are cost-sharing initiatives organized at the community level to help cover healthcare costs of individuals who cannot afford them on their own.

8. Social Welfare Organizations: There are various social welfare organizations in Pakistan that provide healthcare services to underserved populations free of charge or at a reduced cost.

9. Non-Governmental Organizations (NGOs): NGOs in Pakistan also play a crucial role in providing healthcare services to remote or marginalized communities through mobile clinics, community outreach programs, and health camps.

6. Are there any government subsidies or assistance programs for healthcare in Pakistan?


Yes, there are several government subsidies and assistance programs for healthcare in Pakistan. These include:

1. Benazir Income Support Program (BISP): BISP is a cash transfer program designed to provide financial assistance to the most vulnerable women and families in Pakistan. It covers health expenses for poor households through the Waseela-e-Sehat program.

2. Sehat Sahulat Program: This is a health insurance program launched by the Government of Pakistan to provide free medical treatment to families living below the poverty line.

3. Health Card Scheme: This scheme provides free healthcare services at public and private hospitals to residents of underdeveloped districts across Pakistan.

4. Prime Minister’s National Health Program (PMNHP): PMNHP aims to provide healthcare facilities to marginalized and low-income population across the country through a health card scheme.

5. National Immunization Program: Under this program, the government provides free vaccinations against life-threatening diseases such as polio, measles, and hepatitis to children under 5 years old.

6. Lady Health Worker Program: This program trains women from rural areas to provide basic healthcare services in their communities, with a focus on maternal and child health.

7. National Tuberculosis Control Program: To control the spread of tuberculosis in Pakistan, the government offers free diagnosis, treatment, and support services through this program.

8. Drug Regulatory Authority of Pakistan (DRAP): DRAP regulates drug prices in Pakistan to ensure affordable access to essential medicines for all citizens.

9. Zakat Funds: The government collects Zakat donations from eligible individuals and uses them for providing financial assistance for healthcare needs among other purposes.

Overall, these programs help improve access to healthcare services for disadvantaged populations in Pakistan and make medical treatment more affordable for all citizens.

7. How does Pakistan’s healthcare system compare to other countries?


Pakistan’s healthcare system is generally considered to be inadequate and underfunded compared to many other countries. Some key factors that contribute to this include a low expenditure on healthcare, outdated infrastructure and equipment, shortages of trained healthcare professionals, and unequal access to quality healthcare services.

According to the World Health Organization (WHO), Pakistan spends only about 2.6% of its GDP on healthcare, which is well below the recommended 5% minimum for developing countries. This low investment in healthcare means that resources for health facilities, medicines and equipment are often insufficient, leading to challenges in providing basic medical services.

Another major issue in the Pakistani healthcare system is the lack of access to quality care in rural areas. The majority of the population lives in rural areas, but most medical facilities are located in urban centers. This unequal distribution makes it difficult for people living in remote or underserved areas to receive proper medical attention, resulting in high infant mortality rates and life expectancy rates lower than those in many other countries.

Pakistan also struggles with a shortage of trained healthcare professionals. The number of doctors and nurses per capita falls far below international standards and there is a significant lack of specialized doctors such as pediatricians and gynecologists.

In addition to these challenges, there are also issues with corruption and mismanagement within the healthcare system, hindering effective service delivery.

Compared to other countries with similar economic conditions, Pakistan lags behind in terms of maternal and child health indicators. For example, according to UNICEF, Pakistan has one of the highest infant mortality rates globally at 62 deaths per 1,000 live births.

Overall, while there have been efforts by the government and international organizations to improve Pakistan’s healthcare system over the years, it still faces significant challenges and needs significant improvements in infrastructure, funding and access to care.

8. Are there any major issues or challenges facing the healthcare industry in Pakistan currently?


Yes, there are several major issues and challenges facing the healthcare industry in Pakistan currently. These include:

1. Inadequate infrastructure: One of the main challenges facing the healthcare industry in Pakistan is the lack of adequate infrastructure. This includes a shortage of hospitals, medical facilities, equipment, and trained healthcare professionals.

2. Insufficient funding: The healthcare sector in Pakistan is heavily underfunded by the government, leading to inadequate resources for providing quality care and services.

3. High cost of treatment: Healthcare services in private hospitals are very expensive, making it difficult for low-income individuals to access essential care.

4. Unequal distribution of health resources: Access to quality healthcare is highly unequal across different regions and socio-economic groups in Pakistan.

5. Lack of trained healthcare professionals: The country faces a severe shortage of trained doctors, nurses, and other medical staff to cater to its large population.

6. Limited availability of essential medicines: Many essential medicines are either not available or are too expensive for people to afford.

7. Poor health literacy: A lack of awareness and education about health issues contributes to poor health outcomes in the country.

8. Outdated technology and practices: Many healthcare facilities in Pakistan still use outdated technology and follow obsolete medical practices, resulting in substandard treatment for patients.

9. Inadequate regulation and monitoring: There is an absence of effective regulatory bodies to ensure quality control and maintain standards in the healthcare sector.

10. Lack of emphasis on preventive care: The focus is mostly on curative treatment rather than preventive care, which can result in high disease burden and increased healthcare costs.

9. Is mental health covered under the national health insurance program in Pakistan?

Yes, mental health is covered under the national health insurance program in Pakistan. The national health insurance program, called the Sehat Sahulat Program, includes coverage for psychiatry and psychotherapy services. This program provides financial protection to low-income households and aims to improve access to quality healthcare services, including those related to mental health. Patients can avail these services at public or private hospitals registered with the program.

10. Are certain medical treatments or procedures not covered by insurance in Pakistan?


Yes, there are certain medical treatments and procedures that may not be covered by insurance in Pakistan. These can vary depending on the specific insurance plan and provider. Some examples of treatments or procedures that may not be covered include cosmetic surgeries, fertility treatments, experimental or investigational treatments, and pre-existing conditions that were not disclosed at the time of purchasing the insurance policy. It is important to carefully review the terms and conditions of your insurance policy to understand what is covered and what is not.

11. What is the average cost of a doctor’s visit in Pakistan?


According to a 2021 report by the Pakistani newspaper The News, the average cost of a doctor’s visit in Pakistan ranges from Rs. 500-1000 (approximately $3-$6 USD). However, this cost can vary depending on the type of doctor and facility visited. Specialist doctors may have higher consultation fees, while government hospitals may offer lower costs for consultations.

12. Can individuals choose their own doctors and hospitals under national health insurance in Pakistan?


Yes, individuals can choose their own doctors and hospitals under national health insurance in Pakistan. However, the availability of choices may vary depending on the specific insurance plan and network of providers included. Some insurance plans may have preferred providers or networks that offer discounted rates for services, while others may allow individuals to see any provider, but at a higher cost. It is important for individuals to understand their coverage and network options when choosing an insurance plan under national health insurance in Pakistan.

13. Does private health insurance exist alongside public options in Pakistan?

Yes, private health insurance does exist alongside public options in Pakistan. Private health insurance is offered by several companies in the country and provides coverage for medical expenses such as hospitalization, treatment, medication, and diagnostic tests. This insurance is typically purchased by individuals or employers as a means of managing the cost of healthcare.

Public health insurance is also available in Pakistan through government-run programs such as the Pakistan Bait-ul-Mal and the Benazir Income Support Program. These programs provide coverage for low-income individuals and families who may not be able to afford private health insurance.

However, there is still a significant gap in access and coverage between public and private health insurance in Pakistan. The majority of the population relies on public healthcare facilities, which are often underfunded and understaffed. As a result, many people still struggle to access quality healthcare services.

14. Are there specific age restrictions on accessing free or discounted healthcare services?


Yes, there may be age restrictions for accessing free or discounted healthcare services. In some cases, certain services may only be available to individuals of a certain age group (e.g. seniors may have access to specialized outpatient programs). Additionally, eligibility for government-funded healthcare programs such as Medicare and Medicaid may also have age restrictions. It is important to check with your specific healthcare provider or insurance plan to determine any age limitations for receiving free or discounted services.

15. How does dental coverage work under national health insurance in Pakistan?


In Pakistan, dental coverage is usually included as a part of overall health coverage under the national health insurance program. This means that individuals who are covered by the national health insurance program will also have coverage for basic dental procedures.

However, it should be noted that the extent and level of coverage for dental services may vary depending on the specific insurance plan chosen. Some plans may offer more comprehensive coverage for dental care while others may only cover basic preventive and emergency treatments.

Typically, individuals will need to pay a co-payment or deductible when using their dental coverage under the national health insurance program. The amount of this co-payment or deductible will also vary depending on the insurance plan.

In addition, there may be limits on the types of dental services covered under national health insurance, which may include a cap on the number of visits or certain exclusions. Individuals should carefully review their specific plan to understand what is covered under their dental coverage.

Overall, while dental coverage is included in the national health insurance program in Pakistan, it is important to understand its limitations and coverage before seeking treatment.

16. Are pharmaceutical drugs covered under national health insurance or separate plans?

Pharmaceutical drugs may be covered under national health insurance in some countries, while in others they may be covered under separate plans. It varies depending on the country and their specific healthcare system.

17. Do foreigners living or traveling to Pakistan have access to healthcare services?


Yes, foreigners living or traveling to Pakistan have access to healthcare services. The country has a public healthcare system as well as private hospitals and clinics. Foreigners may also have access to international private healthcare providers through their insurance plans. However, it is recommended for foreigners to purchase health insurance before traveling to Pakistan as the cost of healthcare services can be expensive.

18.Besides medical care, what other services are covered under national health insurance?


Some other services that may be covered under national health insurance include:

1. Outpatient care: This includes visits to a doctor’s office, outpatient surgery, and diagnostic tests.

2. Inpatient care: This includes hospital stays for medical treatment and procedures.

3. Prescription medications: Some national health insurance policies cover the cost of prescription drugs.

4. Preventive services: This may include screenings, vaccinations, and counseling to prevent illness or disease.

5. Mental health care: National health insurance may cover the cost of therapy, counseling, and medication for mental health disorders.

6. Rehabilitation services: These services can help individuals recover from injuries or manage chronic conditions through physical therapy, occupational therapy, or speech therapy.

7. Home healthcare: National health insurance may cover the costs of home healthcare services for individuals who require medical care at home.

8. Maternity and newborn care: This includes prenatal care, delivery, and postpartum care for both the mother and baby.

9. Dental care: Some national health insurance programs cover basic dental services like cleanings and fillings.

10. Vision care: National health insurance may provide coverage for vision exams, glasses or contact lenses, and other necessary vision treatments.

19.How do patients file claims and receive reimbursements for medical expenses under insurance plans?


Patients can file claims and receive reimbursements for medical expenses under insurance plans by following these steps:

1. Obtain an itemized bill or receipt from the healthcare provider for the services received.

2. Check if the services received are covered by the insurance plan.

3. Fill out a claim form provided by the insurance company or download it from their website.

4. Attach all necessary documents such as receipts, bills, and any other supporting documentation required by the insurance company.

5. Submit the completed claim form and supporting documents to the insurance company according to their specific submission process (i.e. online, mail, fax).

6. The insurance company will review the claim and determine if it is eligible for reimbursement based on their coverage policies.

7. Once approved, the insurance company will send a reimbursement check or direct deposit payment to either the patient or directly to the healthcare provider, depending on their policies.

It is important for patients to keep track of all medical expenses and submit claims in a timely manner to ensure proper reimbursement. If there are any issues or questions about a claim, patients should reach out to their insurance provider for assistance.

20.What steps are being taken to improve and strengthen the healthcare system and insurance coverage in Pakistan?


1. Expanding and improving healthcare infrastructure: The government is working on expanding the network of public healthcare facilities, especially in rural areas, to improve accessibility and quality of care.

2. Increased budget allocation for healthcare: The government has increased the annual budget allocation for healthcare to improve the quality of services and upgrade existing facilities.

3. Introduction of Universal Health Coverage (UHC): The UHC program aims to provide free medical care and treatment to all citizens, particularly those belonging to low-income groups.

4. Improving primary healthcare: Efforts are being made to strengthen primary healthcare services, including training and capacity building of frontline health workers.

5. Enhancing disease surveillance and control: The government is investing in disease surveillance systems and strengthening disease control programs such as immunization drives, maternal and child health programs, and communicable disease control.

6. Digitization of healthcare systems: The use of technology is being encouraged in the healthcare sector through initiatives like telemedicine, online appointment booking, e-health records, etc., to increase efficiency and accessibility.

7. Collaboration with international organizations: Partnerships with international organizations such as the WHO, UNICEF, and World Bank are being formed to receive technical support and financial assistance for strengthening the healthcare system.

8. Expansion of social health protection schemes: The government has launched various social health protection programs such as Sehat Sahulat Program (SSP) to provide insurance coverage for vulnerable populations.

9. Improving drug supply chain management: Steps are being taken to ensure a constant supply of essential medicines through better drug procurement practices and efficient distribution mechanisms.

10. Private sector involvement: The private sector is being encouraged to invest in the development of modern health facilities in both urban and rural areas by providing them incentives like tax breaks.

11. Strengthening regulatory bodies: Regulatory bodies such as Pakistan Medical Commission (PMC) are being strengthened to ensure accountability, transparency, and quality standards in the healthcare sector.

12. Research and innovation: The government is investing in research and development to encourage innovation and improve medical education, technology, and pharmaceutical sectors.

13. Training and capacity building: Plans are underway to enhance the skills of healthcare providers through training and capacity building programs to improve the quality of care.

14. Health awareness campaigns: The government is conducting health awareness campaigns at national and regional levels to educate citizens about preventive measures for diseases and healthy lifestyles.

15. Identification of high-risk groups: Specific plans have been implemented to cater to the unique healthcare needs of vulnerable groups such as women, children, elderly, disabled, etc.

16. Incentives for healthcare professionals: Measures like scholarships, loan subsidies, incentives for practice in rural areas are being introduced to attract more qualified healthcare professionals in underserved areas.

17. Collaboration between provinces: Coordination between provinces is being improved to ensure a uniform distribution of resources and implementation of policies across the country.

18. Community participation: The involvement of communities in decision-making processes related to their healthcare needs is being encouraged through community-based organizations (CBOs).

19. Disaster preparedness: The government has taken steps to build resilience against natural disasters by establishing emergency response teams and disaster management infrastructure.

20. Advancement in health insurance models: Efforts are being made to introduce innovative health insurance models such as micro-insurance programs for low-income groups, risk-sharing mechanisms between public and private sectors, etc., to expand insurance coverage.