Government Initiatives to Bridge the Digital Divide in Connecticut

1. What steps has Connecticut taken to promote digital literacy among its citizens?


1. Expansion of High-Speed Internet Access: Connecticut has made significant progress in expanding access to high-speed internet throughout the state. Through efforts such as the CT Next initiative, the state has invested in infrastructure and partnerships to increase internet speeds and accessibility for residents.

2. Digital Literacy Training Programs: The State Library of Connecticut offers a variety of digital literacy training programs for residents through their “CT Learns and Works” program. These programs provide training on basic computer skills, internet safety, and online job searching.

3. Libraries as Digital Literacy Hubs: Public libraries in Connecticut serve as community hubs for promoting digital literacy. They offer free access to computers and technology, as well as classes and workshops on a range of digital topics, including coding, social media, and online safety.

4. K-12 Digital Literacy Education: The Connecticut Department of Education has implemented a K-12 curriculum that includes instruction on information literacy, digital citizenship, and technology skills.

5. Online Resource Platforms: The state government provides various online resources for citizens to improve their digital skills and knowledge. This includes the E-Learning portal which offers free courses on topics such as Microsoft Office and social media.

6. Public Awareness Campaigns: In collaboration with organizations like Connected Nation, the state has launched public awareness campaigns to promote digital literacy among its citizens. These campaigns focus on educating residents about the benefits of being digitally literate and how to access training resources.

7.Collaborations with Tech Companies: Connecticut has partnered with major tech companies such as Google to offer training programs for small businesses and entrepreneurs on using technology to grow their businesses.

8.Telecommunications Accessibility Fund (TAF) Program: The TAF Program provides grants to organizations that work towards improving connectivity services for under-served communities throughout the state.

9.Digital Inclusion Task Force: The state government formed a task force focused on promoting digital inclusion across the state through partnerships with various stakeholders.

10. The Digital Equity Act: In 2020, the state passed the Digital Equity Act, which aims to promote digital literacy and broadband access for all residents by providing funding for programs and initiatives that address these issues.

2. How is the government of Connecticut working towards bridging the digital divide in rural areas?


The government of Connecticut has implemented several initiatives to bridge the digital divide in rural areas. These include:

1. Broadband Expansion: The state has created a broadband office dedicated to expanding high-speed internet access to rural communities. This office works with internet service providers (ISPs) and local governments to identify underserved areas and fund infrastructure development projects.

2. Public-Private Partnerships: Connecticut has formed public-private partnerships with ISPs and telecommunication companies to bring high-speed internet access to rural areas. These partnerships focus on leveraging private sector expertise and resources to improve broadband access in remote locations.

3. Grant Programs: The state offers grants through programs like the Federal Communications Commission’s (FCC) Connect America Fund (CAF) to help fund broadband infrastructure projects in rural areas. These grants are designed to encourage ISPs to expand their services into underserved areas.

4. Mobile Hotspot Library Lending Program: In collaboration with internet service providers, the state provides mobile hotspots for lending at public libraries in rural areas, allowing residents without home internet access to use these devices free of charge.

5. Digital Literacy Programs: The government also partners with community organizations and libraries to offer digital literacy programs for adults, seniors, and students in underserved communities. These programs aim to educate individuals on the benefits of using technology, how to use it safely, and how it can improve their daily lives.

6. Accessible Public Spaces: The state is also working towards providing free Wi-Fi hotspots in public spaces such as parks and transportation hubs in rural areas.

7. Data Collection: Connecticut is actively collecting data on broadband availability and speeds across the state, including in rural areas. This data helps inform decision-making around infrastructure investment targeting underserved regions.

Overall, by utilizing a combination of private sector partnerships, grant programs, educational initiatives, infrastructure development projects, and data collection efforts, the government of Connecticut is taking significant steps towards bridging the digital divide in rural areas and ensuring all residents have equal access to high-speed internet.

3. What are some specific policies implemented by Connecticut government to improve internet accessibility in low-income communities?


1. Connecticut Broadband Investment Fund – In 2020, the state established a $50 million fund to expand broadband infrastructure and improve access in underserved areas.

2. Digital Equity Grant Program – The state launched a grant program in 2021 to support digital inclusion and provide access to affordable high-speed internet for low-income households.

3. Lifeline Service Program – This state-funded program provides discounts on telephone or internet services for eligible low-income households.

4. Creation of the Office of Community Broadband – In 2019, Connecticut created the Office of Community Broadband to oversee and coordinate efforts to increase broadband access in underserved areas.

5. Partnership with Private Internet Providers – The Connecticut government has partnered with private internet providers to expand their networks and increase availability of affordable internet plans in low-income communities.

6. Municipal Broadband Networks – Some cities in Connecticut have created their own municipal broadband networks, providing high-speed internet service at a lower cost for residents.

7. Public Wi-Fi Hotspots- The state has worked with local businesses and organizations to set up public Wi-Fi hotspots in community spaces, such as libraries and parks, to provide free internet access for low-income individuals.

8. Digital Literacy Training Programs – The Connecticut government has invested in digital literacy training programs targeted towards low-income communities, helping residents develop the necessary skills to effectively use the internet.

9. Net Neutrality Protection Laws – In 2018, Connecticut passed its own net neutrality laws, ensuring that all residents have equal access to online content without discrimination from internet service providers.

10. Mapping Initiatives – The state is currently working on mapping initiatives to identify areas with limited or no broadband service, allowing for more targeted efforts in improving internet accessibility for these communities.

4. In what ways is Connecticut ensuring affordable internet and computer access for underserved populations?


1. Low-Income Broadband Program: The state of Connecticut has established a low-income broadband program, called “Connecticut’s Lifeline” program, which provides discounted internet access for low-income households. This program is available to households that meet the eligibility criteria and can receive a discount of up to $9.25 per month on their broadband service.

2. Community Connectivity Initiative: The state has also launched the Community Connectivity Initiative, which aims to expand internet access in underserved communities by investing in infrastructure and providing funding for community-based solutions. This initiative prioritizes areas with high concentrations of low-income households and offers them affordable options for internet access.

3. Net Neutrality Laws: To ensure equal access to the internet, Connecticut passed a net neutrality law in 2018 that prohibits internet service providers from discriminating against certain websites or charging higher fees for faster access to specific sites. This helps prevent underserved populations from being unfairly disadvantaged by limited internet options.

4. Digital Inclusion Task Force: In 2019, Governor Ned Lamont created the Digital Inclusion Task Force, which is responsible for developing strategies and policies to promote digital literacy and increase access to technology for all residents in Connecticut.

5. Partnership with Non-Profit Organizations: The state also partners with non-profit organizations such as EveryoneOn, which offers low-cost internet plans and refurbished computers to eligible households.

6. Public Wi-Fi Networks: Some cities in Connecticut have implemented public Wi-Fi networks in public spaces such as parks and libraries, providing free internet access for those who may not have it at home.

7. Computer Donation Programs: The state also has programs that provide refurbished computers to low-income individuals or families, helping them bridge the digital divide.

8. Affordable Internet Service Providers (ISPs): Finally, there are several affordable ISPs operating in Connecticut that offer reduced rates for low-income households, including Comcast’s Internet Essentials and Cox’s Connect2Compete. These programs are available to eligible households and provide high-speed internet services at discounted rates.

5. What are the key initiatives launched by Connecticut to expand broadband access across the state?


1. Connecticut Broadband Access Program: In 2020, the state launched this program to provide grants to internet service providers (ISPs) to expand broadband access in underserved areas.

2. Connecticut Ultra-High-Speed Broadband Initiative: This initiative aims to bring ultra-high-speed broadband to business hubs and economic development zones across the state.

3. Small Cell Wireless Master License Agreement: This agreement allows wireless carriers to install small cell infrastructure on publicly-owned property, which can help improve mobile broadband coverage in urban areas.

4. Digital Equity Plan: The state released a Digital Equity Plan in 2019 which outlines strategies and recommendations for closing the digital divide and providing affordable broadband access to all residents.

5. Public-Private Partnerships: Connecticut has formed partnerships with private companies such as Microsoft and Frontier Communications to expand broadband infrastructure and services in underserved areas.

6. Community Investment Fund: The state has set up a $50 million community investment fund that will provide loans, grants, and financing options for projects that promote internet connectivity and digital inclusion.

7. Local Initiatives: Many local municipalities have also launched their own initiatives to improve broadband access, such as creating public Wi-Fi hotspots or funding infrastructure upgrades in underserved areas.

8. Fiber-Optic Network Expansion: Several towns and cities in Connecticut have invested in building their own fiber-optic networks, providing high-speed internet options for residents and businesses.

9. Legislative Actions: The state government has introduced multiple bills aimed at expanding broadband access, including mandating high-speed internet standards for emergency calls and establishing a task force to identify barriers to rural broadband expansion.

10.Devices & Internet Service Subsidies: As part of COVID-19 relief efforts, the state is offering subsidies for low-income households to cover the cost of internet service and devices that enable remote learning and work from home opportunities.

6. What role does the government of Connecticut play in addressing issues of unequal internet access between urban and rural areas?


As a state government, Connecticut has a role in addressing issues of unequal internet access between urban and rural areas in the following ways:

1. Policy and regulation: The state government can create policies and regulations that promote equal access to internet services for both urban and rural areas. This can include mandating that internet service providers (ISPs) offer their services to all areas within the state, including rural areas.

2. Funding for broadband infrastructure: The state government can provide funding and support for the development of broadband infrastructure in rural areas. This could include investing in new technologies or providing subsidies to ISPs to encourage them to expand their services to underserved areas.

3. Public-private partnerships: The state government can facilitate partnerships between public entities, such as schools or libraries, and private ISPs to bring high-speed internet access to underserved rural communities.

4. Digital literacy programs: The state government can support initiatives that promote digital literacy in both urban and rural areas, ensuring that all residents have the skills necessary to utilize internet services effectively.

5. Addressing barriers to access: The state government can identify and address barriers that prevent people from accessing internet services, such as affordability or lack of devices. This could involve providing subsidies or assistance programs for low-income households or students.

6. Internet speed standards: The state government can set minimum standards for internet speeds across the entire state, ensuring that even remote rural communities have access to reliable high-speed internet.

By taking these actions, the government of Connecticut can help bridge the digital divide between urban and rural areas within the state and ensure that all residents have equal opportunities to benefit from the vast resources available on the internet.

7. How is Connecticut promoting tech education and skills development to close the digital divide among its citizens?


There are several initiatives and programs in place in Connecticut to promote tech education and skills development and close the digital divide among its citizens. These include:

1. The Digital Equity Action Plan: In 2020, the state of Connecticut launched its first Digital Equity Action Plan, which aims to bridge the digital divide by providing access to technology, digital literacy training, and support for economically disadvantaged individuals and communities.

2. Broadband Connectivity Initiative: The Connecticut Public Utilities Regulatory Authority has set up a $15 million fund to support broadband infrastructure projects in underserved areas of the state. This initiative will improve internet access for residents who may not have reliable or affordable broadband options.

3. K-12 Technology Education Program: The state has implemented a statewide program that focuses on integrating technology into K-12 education through professional learning for teachers, creating flexible learning environments, and providing students with access to devices and resources.

4. Digital Literacy Training: Several organizations in Connecticut offer training programs for vulnerable populations, including low-income individuals, seniors, refugees, and immigrants. For example, West Hartford Library offers computer classes for adults on various topics such as Microsoft Office Suite.

5. Coding Bootcamps: Organizations like General Assembly offer coding bootcamps in major cities like Stamford and New Haven to train individuals with little or no coding experience for jobs in the tech industry.

6. STEM Education Programs: The state has several STEM (Science, Technology, Engineering, Math) education programs for students at all levels to enhance their tech skills and knowledge. These programs include Girls Who Code clubs, Lego Robotics teams, and summer camps focused on technology and engineering.

7. Statewide Technology Academy: The State Department of Administrative Services created the State of Connecticut Technology Academy to provide training for state employees on emerging technologies such as data analytics, cybersecurity, and artificial intelligence.

Overall, these initiatives aim to increase access to technology resources and education opportunities within underserved communities and equip citizens with the necessary skills to succeed in a digital world.

8. Can you provide examples of successful public-private partnerships in Connecticut that have helped bridge the digital divide?


1. “Hartford Community Fiber Network” – In 2019, the city of Hartford collaborated with network operator AiNET to launch a community fiber network, providing high-speed internet access to underserved neighborhoods and closing the digital divide. The project was supported by government funding and private investments from organizations like the Bushnell Center for the Performing Arts.

2. “Every Citizen Online” – This state-wide initiative was launched in partnership with the Connecticut State Library and several private internet service providers (ISPs) to provide low-cost, high-speed internet options to low-income families and individuals. It also included training programs for digital literacy skills.

3. “Waterbury Public Schools Digital Learning Initiative” – Waterbury’s public school district partnered with Comcast to implement a comprehensive digital learning plan, which included providing Chromebooks and free high-speed internet access to all students. This program helped bridge the digital divide for students of limited economic means.

4. “Connecticut Digital Newspaper Project” – In partnership with libraries across the state, this project digitizes historical newspapers from marginalized communities and makes them accessible online. This collaboration between libraries, historical societies, and local universities has made valuable resources available to communities that may not have had access otherwise.

5. “Connecticut Children’s Medical Center Telemedicine Program” – The medical center partnered with local ISPs to expand their telemedicine services to rural areas of Connecticut where there is limited or no access to specialty healthcare providers. Through this program, patients can receive virtual consultations with specialists without having to travel long distances.

6. “Westport-Weston Health District Mobile App” – The health district collaborated with a technology company to develop a mobile app that provides residents with 24/7 access to important health information and resources. This partnership has increased access for residents who may not have easy access to traditional healthcare services.

7. “Co-Working Space at Trinity College” – Trinity College in Hartford partnered with a private co-working space company to create a community workspace on campus. This partnership provides students and local entrepreneurs with access to state-of-the-art technology and resources, bridging the digital divide for those who may not have access to such amenities.

Overall, these partnerships between public and private entities in Connecticut have helped bridge the digital divide by providing underserved communities with access to high-speed internet, technology devices, and digital literacy training. They also showcase the potential of collaboration between government, businesses, and non-profit organizations to tackle complex issues like the digital divide.

9. What measures has Connecticut taken to address disparities in quality of internet service between different regions within the state?


1. The Connecticut Broadband Internet Coordinating Council: In 2019, the state passed legislation to establish a council focused on addressing and improving broadband access and services across the state. This council is responsible for developing a comprehensive plan to identify areas of need and improve internet infrastructure.

2. Funding for Broadband Expansion: The state has allocated millions of dollars in funding towards improving broadband infrastructure, especially in rural and underserved areas. This includes the Connecticut Rural Health Network Initiative, which provides grants for expanding broadband in rural healthcare facilities.

3. Public-Private Partnerships: There are ongoing efforts to partner with private companies to expand broadband access in underserved communities. For example, the Governor’s Call to Action to Expand Access to Ultra-High-Speed Broadband initiative focuses on connecting unserved and under-served communities through partnerships with telecom providers.

4. Net Neutrality: In response to the repeal of federal net neutrality rules, Connecticut enacted its own net neutrality legislation in 2018, ensuring that all internet traffic is treated equally and not discriminated against by providers.

5. Investigating Service Quality Disparities: In 2017, then-Attorney General George Jepsen launched an investigation into potential disparities in broadband speeds between urban and rural areas. This investigation aimed to hold internet providers accountable for delivering promised internet speeds.

6. Mapping Broadband Coverage: The state created an interactive map of broadband coverage across Connecticut, allowing citizens to see available service providers and different speeds offered in their area. This enables individuals and local governments to better understand disparities in access within different regions.

7. Encouraging Competition: Connecticut has taken steps to encourage competition among internet service providers by offering tax incentives for new providers entering the market or existing ones expanding their service areas.

8. Digital Equity Initiatives: Various digital equity programs have been initiated across the state including public computer centers and digital literacy programs targeting low-income families and underserved communities.

9. Regulation of Pole Attachments: In 2017, the state passed legislation to regulate pole attachments, which are necessary for companies to install broadband equipment on utility poles. This legislation helps prevent providers from monopolizing infrastructure and allows for fair access to broadband infrastructure for multiple companies.

10. How has the government of Connecticut utilized technology to improve service delivery and accessibility for citizens?


1. E-government:
The Government of Connecticut has established an official website (www.ct.gov) that serves as a centralized platform for citizens to access government services and information online. This has increased accessibility and convenience for citizens to interact with the government from anywhere at any time.

2. Online Services:
The state government offers various online services such as DMV transactions, tax filing, business registration, and voter registration through its website. This has reduced the need for citizens to physically visit government offices, saving time and resources.

3. Mobile Apps:
The state government has developed mobile applications like CT railtracker app, CT parks guide app, and myCT mobile app to help citizens access information on-the-go. These apps provide real-time updates and facilitate better navigation of government services.

4. Social Media:
Connecticut’s government agencies have an active presence on social media platforms like Twitter, Facebook, Instagram, and YouTube to engage with citizens and share information in real-time. This allows the government to reach a wider audience and receive timely feedback from citizens.

5. Open Data Portal:
The Connecticut Data Portal provides open access to public data collected by state agencies, local governments, and other organizations. This promotes transparency and enables citizens to use this data for research or development purposes.

6. Virtual Town Halls:
To increase citizen participation in decision-making processes, the state government organizes virtual town hall meetings where citizens can participate remotely through video conferencing technology. This allows people from different parts of the state to voice their opinions without having to travel.

7. Electronic Document Management System:
Connecticut’s agencies have implemented electronic document management systems (EDMS) to digitize paper-based documents and streamline internal processes. This has improved efficiency in document retrieval and storage while reducing paper consumption.

8.Third-party Service Providers:
The Connecticut government collaborates with third-party service providers like Xerox Corporation to offer document outsourcing solutions such as scanning, indexing, and storage of documents. This reduces the burden on government agencies and improves service delivery.

9. Cybersecurity Measures:
The Connecticut government has implemented various cybersecurity measures to protect sensitive citizen information and ensure secure online transactions. These include firewalls, encryption, and multi-factor authentication protocols.

10. Online Training:
The state government provides online training programs for employees to enhance their digital skills and knowledge of new technologies. This ensures that government officials are equipped to handle technological advancements effectively, resulting in improved service delivery for citizens.

11. Are there any specific efforts being made by Connecticut to increase digital inclusion for marginalized communities such as people with disabilities or seniors?


Yes, there are several efforts being made by Connecticut to increase digital inclusion for marginalized communities such as people with disabilities and seniors. These include:

1. Accessible Technology Program: The Connecticut Office of Consumer Counsel (OCC) has a statewide Accessible Technology Initiative that aims to provide individuals with disabilities access to technology and telecommunication services. This includes promoting the availability and use of accessible technology and equipment, as well as advocating for policies that support equal access.

2. Digital Literacy Resources: The Connecticut State Library offers a Digital Literacy Resource Guide that provides resources to help people develop digital literacy skills, including training videos, tutorials, and online courses. They also have partnerships with organizations such as Senior Planet and teach-technology.org that offer workshops, classes, and webinars specifically designed for seniors.

3. Low-Cost Internet Programs: Several internet service providers in Connecticut offer low-cost internet programs for low-income households or those who receive federal assistance (such as Medicaid or SNAP). These programs can help increase digital inclusion for marginalized communities by providing affordable access to the internet.

4. SeniorNet Learning Centers: The state of Connecticut supports SeniorNet Learning Centers, which provide computer training classes specifically designed for older adults. These centers offer hands-on classes at various locations throughout the state on topics such as basic computer skills, email, internet searching, and social media.

5. Broadband Expansion Efforts: In recent years, the state has invested in broadband infrastructure projects to expand high-speed internet access to underserved areas. This helps ensure that all residents have equal opportunities to access digital resources and services.

6. Collaboration with Nonprofit Organizations: The state works closely with nonprofits like the National Digital Inclusion Alliance (NDIA) and EveryoneOn to promote digital inclusion initiatives for marginalized communities in Connecticut. These organizations offer resources such as low-cost computers, affordable internet options, and digital literacy training programs.

7. Telecommunications Accessibility Program: The Connecticut Department of Aging and Disability Services has a Telecommunications Accessibility Program that provides resources, support services, and information to individuals with hearing or speech impairments. This includes information on how to access specialized telecommunications equipment and services.

8. Digital Navigator Programs: Several organizations in Connecticut, such as the Urban League of Southern Connecticut and the Housatonic Area Regional Transit (HART), have launched digital navigator programs to help bridge the digital divide for marginalized communities. These programs offer individualized assistance and support in navigating technology and accessing digital resources.

Overall, the state of Connecticut recognizes the importance of digital inclusion for marginalized communities and is committed to providing resources, support, and initiatives to ensure equal access to technology and internet services for all residents.

12. What innovative approaches is Connecticut using to increase broadband penetration in remote or underserved areas?


1) Leveraging public-private partnerships: The state has partnered with private companies such as Microsoft to expand broadband access in rural areas. These partnerships involve securing funding and resources from both the public and private sector to build and maintain broadband infrastructure.

2) Statewide broadband plan: Connecticut has developed a comprehensive statewide broadband plan that identifies underserved areas and outlines strategies for increasing access, adoption, and utilization of broadband services.

3) Digital inclusion initiatives: The state has implemented programs aimed at improving digital literacy and providing affordable devices to low-income families, seniors, and other vulnerable populations. This helps bridge the digital divide by making it easier for people in underserved areas to access and use broadband services.

4) Broadband mapping: Connecticut is using detailed broadband maps to identify areas with inadequate or no coverage. This allows the state to target resources more effectively towards areas in need.

5) Community-based initiatives: The state is supporting community-led efforts that involve residents, businesses, and local organizations in expanding broadband infrastructure. These initiatives help address the unique needs of different communities and ensure that projects are tailored to meet their specific needs.

6) State-funded grants: Connecticut offers grants through its Office of Consumer Counsel, which provides funding for last-mile infrastructure projects that bring high-speed internet access to unserved or underserved households.

7) Promoting alternative technologies: In remote or hard-to-reach areas where traditional wired infrastructure is not feasible, the state is promoting alternative technologies like fixed wireless or satellite internet to provide broadband access.

8) Statewide incentive program: The state offers tax incentives for telecommunications companies who invest in expanding their networks into unserved or underserved areas.

9) Enhanced coordination between local governments and service providers: The state promotes collaboration between local governments and service providers to facilitate deployment of new broadband infrastructure. This reduces duplication of efforts and helps bring high-speed internet services to more residents faster.

10) Fiber ring network: Connecticut has invested in a state-wide fiber optic ring network that connects all state government offices, educational institutions, and healthcare facilities. This network can also be used by internet service providers to extend broadband services to nearby communities and help increase broadband penetration in underserved areas.

13. How is data privacy and security being addressed by the government of Connecticut during its initiatives to bridge the digital divide?


Data privacy and security are important considerations in the government of Connecticut’s initiatives to bridge the digital divide. The state has taken several steps to ensure that personal data is protected and secured during these initiatives.

1. Cybersecurity Standards for Broadband Providers: The state of Connecticut has established cybersecurity standards for broadband providers as a condition for receiving state funding. These standards require providers to have adequate measures in place to protect customer data from cyber attacks and breaches.

2. Data Practices Committee: The state has formed a Data Practices Committee that is responsible for ensuring that all data collected by the government is handled in compliance with federal and state laws. This includes protecting sensitive personal information of residents during digital divide initiatives.

3. Secure Communication Channels: To ensure that confidential information is not compromised, the government of Connecticut uses secure communication channels such as encrypted emails when sharing sensitive information with residents or other parties involved in bridging the digital divide.

4. Regular Audits: The government conducts regular audits of all systems and networks used in its initiatives to identify any security vulnerabilities and take prompt action to address them.

5. Education on Data Privacy: The state also provides educational resources on data privacy and security for residents, including tips on how to protect personal information online and what to do in case of a breach.

6. Protection for Vulnerable Populations: As part of its digital divide initiatives, the government of Connecticut has implemented measures to protect vulnerable populations, such as children, seniors, and low-income individuals, from potential exploitation or misuse of their personal data.

Overall, the government of Connecticut takes data privacy and security seriously during its efforts to bridge the digital divide, ensuring that residents’ personal information is protected while they access essential digital services.

14. Can you share success stories of individuals or communities who have benefitted from government initiatives aimed at reducing the digital divide in Connecticut?

One success story is the “Connecticut Gig Project,” an initiative launched in 2017 by the state government to bring high-speed internet access to underserved communities. Through public-private partnerships, the project has successfully connected over 2,000 homes and businesses in rural areas to high-speed broadband internet. This has had a significant impact on these communities, providing them with better access to educational resources, healthcare services, and economic opportunities.

Another success story is that of the city of Hartford’s “Hartford Public Library Hotspot Lending Program.” In partnership with local community organizations and private donors, the library offers free Wi-Fi hotspots for residents to borrow and take home. This has helped bridge the digital divide for low-income households in Hartford, providing them with much-needed internet access for schoolwork, job searches, and other online activities.

The Connecticut State Library also launched a statewide program called “Libraries Without Borders” which provides funding for libraries to offer technology classes and training sessions for patrons from underserved populations. These programs have helped individuals gain essential digital skills and access online resources, leading to improved educational and economic opportunities.

Additionally, through government initiatives like CTNext and the Connecticut Office of Digital Inclusion, underserved neighborhoods have received grants to establish community technology centers. These centers provide computer access and training programs for residents who may not have had previous exposure or access to technology. This has led to increased digital literacy skills among these communities and greater connectivity overall.

15. Has there been any research or evaluation conducted on the effectiveness of various programs implemented by Connecticut to bridge the digital divide?


Yes, there has been research and evaluation conducted on the effectiveness of various programs implemented by Connecticut to bridge the digital divide. Here are a few examples:

1. A study by the National Digital Inclusion Alliance (NDIA) in 2020 evaluated the success of Connecticut’s statewide effort to expand broadband access and adoption. The study found that the state’s investments and initiatives had successfully increased broadband access in underserved areas, but there is still room for improvement in bridging the digital divide.

2. The Office of Legislative Research for Connecticut studied the state’s efforts to promote digital equity in 2018 and found that while progress had been made in increasing broadband availability, there were still disparities among different demographics and regions within the state.

3. A report published by the Connecticut Commission for Educational Technology (CET) in 2017 evaluated the effectiveness of technology initiatives in public schools across the state. The report found that these initiatives had improved access to technology for students, but more efforts were needed to address issues with internet connectivity and device quality.

4. A 2016 survey conducted by Connect Americans Now also evaluated internet access and adoption among rural communities in Connecticut. The survey found that while some progress had been made, there were still significant gaps in access and adoption rates between rural and urban areas.

Overall, these studies suggest that while Connecticut has made progress in bridging the digital divide, there is still work to be done to ensure equitable access to broadband services and technologies across all regions and demographics within the state.

16. How has collaboration with local governments and community organizations played a role in tackling the issue of unequal access to technology in Connecticut?


Collaboration with local governments and community organizations has played a crucial role in addressing the issue of unequal access to technology in Connecticut. Here are some ways in which this collaboration has helped tackle the issue:

1. Provision of resources: Local governments and community organizations have worked together to provide resources such as computers, laptops, tablets, and internet access to communities that lack access to technology. This has helped bridge the digital divide in these areas.

2. Public-private partnerships: Many local governments and community organizations have formed partnerships with private companies or tech companies to provide technology-related training, resources, and services to underserved communities. These partnerships have helped improve digital literacy, job readiness, and overall access to technology.

3. Community outreach: Local governments and community organizations have also collaborated on community outreach programs to educate people about the importance of technology and how they can access it. This has been especially helpful for low-income individuals and families who may not be aware of available resources.

4. Broadband expansion initiatives: In order to improve internet access in underserved areas, many local governments have partnered with community organizations to expand broadband infrastructure through initiatives like public Wi-Fi networks or discounted broadband services.

5. Training programs: Collaboration between local governments and community organizations has led to the development of training programs for residents on how to use technology effectively. This includes basic computer skills as well as specialized training for specific industries or jobs.

6. Advocacy efforts: Community organizations often work closely with local government officials to advocate for policies that promote more equitable access to technology. By voicing their concerns and advocating for change, these groups have been able to bring attention to the issue at a higher level.

Overall, collaboration between local governments and community organizations is essential in addressing unequal access to technology in Connecticut. It allows for a more coordinated approach towards providing resources, training, and advocacy efforts that can lead towards bridging the digital divide in the state.

17. Is there a plan in place for sustained efforts to bridge the digital divide in Connecticut, or are initiatives on a case-by-case basis?


There is a plan in place for sustained efforts to bridge the digital divide in Connecticut. In 2020, Governor Ned Lamont established a Council on the Future of Work to address issues related to the digital divide and remote work opportunities. The council’s goal is to develop recommendations for addressing Connecticut’s “homework gap” and ensuring an inclusive and equitable future of work.

In addition, the state has developed various initiatives and partnerships aimed at improving access to broadband and digital skills training for underserved communities. These include:

1. Broadband Expansion Task Force: Established in 2019, this task force brings together state agencies, public utilities, and private industry leaders to develop strategies for expanding broadband access in underserved areas of the state.

2. Digital Equity Coalition: This coalition was formed by nonprofit organizations, government agencies, and private companies to promote digital equity through initiatives such as free internet access and device distribution programs.

3. Digital Literacy Initiative: Launched by the Connecticut State Library in 2018, this initiative provides resources and training opportunities for community members who lack basic digital literacy skills.

4. Public-Private Partnerships: The state has partnered with various organizations, including ISPs like Comcast and AT&T, to expand broadband infrastructure into underserved areas and provide discounted services for low-income households.

These efforts demonstrate a sustained commitment by the state of Connecticut to address the digital divide and ensure all its residents have equal opportunities to participate in the digital economy.

18. How has the COVID-19 pandemic affected government initiatives to bridge the digital divide in Connecticut specifically?


The COVID-19 pandemic has brought to light the significant digital divide in Connecticut, as well as nationwide. This has led to a renewed focus and urgency on government initiatives to bridge the gap and ensure equitable access to digital resources.

1. Increased funding for broadband infrastructure: The state, in collaboration with the federal government, is investing in expanding broadband infrastructure in underserved areas. This includes providing grants to internet service providers (ISPs) to expand coverage and increase speeds.

2. Connecting students for remote learning: With schools transitioning to remote learning during the pandemic, there has been increased efforts to provide devices and internet services to students from low-income families. For example, the state allocated $43 million from the Coronavirus Relief Fund to provide 60,000 laptops and internet connections for students.

3. Expanding public Wi-Fi hotspots: In partnership with ISPs, local governments, and community organizations, the state has installed additional public Wi-Fi hotspots in areas without reliable internet access. These hotspots are available in libraries, schools, municipal buildings, and other public spaces.

4. Promoting telehealth services: The pandemic has highlighted the importance of telehealth services, especially for individuals who cannot physically visit healthcare facilities. The state has taken steps to promote telehealth access by providing funding for broadband expansion and issuing executive orders that require insurance coverage for telehealth services.

5. Awareness campaigns: The government is actively promoting awareness about available resources for bridging the digital divide through various campaigns. For example, the Connecticut State Library launched a “Everybody Learns” campaign to inform residents about free resources available at local libraries.

Overall, the COVID-19 pandemic has accelerated efforts towards bridging the digital divide in Connecticut and brought greater attention and investment towards this issue.

19. What measures are being taken by Connecticut to ensure equitable access to technology and internet for students across all school districts?


1. Distribution of Laptops and Tablets: Connecticut’s school districts have been given the responsibility to provide laptops and tablets to their students for remote learning. The state has also collaborated with nonprofit organizations to distribute additional devices to students in need.

2. Investment in Technology Infrastructure: The State Department of Education has established a multi-year plan to invest in technology infrastructure, such as Wi-Fi access points, to ensure all students have access to reliable internet connections.

3. Expansion of Internet Connectivity: The Governor’s office has partnered with telecommunications companies to provide free or low-cost internet services to families in need. This initiative aims to expand internet connectivity especially in rural and low-income areas where access may be limited.

4. Mobile Hotspots: To address the issue of lack of internet access, some school districts are providing mobile hotspots that can connect multiple devices simultaneously. These hotspots are distributed on a needs-based basis.

5. Digital Equity Grants: The state has allocated funds through digital equity grants to schools and libraries for purchasing digital devices for students from under-resourced communities.

6. Collaboration with Community Organizations: The state education department is working closely with community organizations such as Boys & Girls Clubs, YMCAs, and public libraries, which allow students from underserved communities to use their facilities for online learning.

7. Professional Development for Teachers: The state has provided opportunities for teachers across all districts to receive professional development on how to effectively use technology and digital tools in the classroom, particularly during remote learning.

8. Special Accommodations for Students with Disabilities: Connecticut’s Individualized Education Program (IEP) teams are responsible for developing appropriate accommodations and modifications for students with disabilities who require assistive technology for online learning.

9. Language Support Services: Bilingual counselors are available at schools across the state, including those working virtually, to provide support and guidance services in multiple languages.

10. Ongoing Assessment and Evaluation: The State Department of Education is monitoring the implementation of technology initiatives to ensure equitable access and is continuously evaluating and revising strategies to meet the needs of all students.

20. Can you discuss any future plans or goals of Connecticut government regarding bridging the digital divide and how they will be implemented without leaving any communities behind?


One of the key goals of the Connecticut government regarding bridging the digital divide is to ensure that all communities have access to affordable high-speed internet and the resources necessary to fully participate in the digital economy. To achieve this, the state has outlined several strategies and initiatives that are targeted towards addressing the barriers and challenges faced by underserved communities.

1. Investing in Broadband Infrastructure: The state government has allocated significant funding towards upgrading and expanding broadband infrastructure in rural and underserved areas. This includes grants for broadband providers to deploy high-speed internet to these communities, as well as partnerships with private companies to leverage existing infrastructure.

2. Expanding Digital Literacy Programs: Connecticut is also investing in programs aimed at increasing digital literacy among residents, particularly those from low-income and marginalized communities. These programs provide training on basic computer skills, internet usage, and online safety, equipping individuals with the necessary tools to utilize technology effectively.

3. Collaboration with Community Organizations: The state government is partnering with community organizations to reach out to underserved populations and provide them with access to technology resources. This includes establishing public Wi-Fi hotspots in community centers, libraries, and other public spaces.

4. Promoting Affordable Internet Options: The state is also working towards promoting more affordable internet options for low-income households through initiatives such as Lifeline Assistance Program, which offers discounted broadband services for eligible low-income individuals.

5. Implementation of Digital Inclusion Taskforce Recommendations: In 2020, Governor Ned Lamont announced the creation of a Digital Inclusion Taskforce which was tasked with identifying strategies for expanding broadband access and digital equity across Connecticut. The task force released its recommendations in early 2021 that will inform future policies and actions taken by the state government.

Overall, through a combination of investments in infrastructure upgrades, digital literacy programs, partnerships with community organizations, promotion of affordable internet options, and implementation of task force recommendations, Connecticut aims to bridge the digital divide and ensure no community is left behind in the digital age.