1. How does the state of Delaware address the issue of high internet costs for low-income families?

The state of Delaware has implemented several initiatives to address the issue of high internet costs for low-income families:

1. Digital Divide Fund: In 2019, Delaware created a Digital Divide Fund to provide grants to organizations that offer digital literacy training and equipment to residents who cannot afford internet services. The fund is primarily supported by donations from private companies and individuals.

2. Low-Income Internet Assistance Program: The state offers a monthly credit of $9.25 on broadband bills for eligible low-income households through the Federal Communications Commission’s Lifeline program.

3. Mobile Hotspots: Delaware provides free mobile hotspots for check out at public libraries to help low-income families access the internet.

4. ConnectHome Initiative: This federal initiative aims to expand affordable internet access and digital literacy programs in HUD-assisted housing communities, including several in Delaware.

5. Comcast Internet Essentials Program: Low-income families with children attending schools in Comcast’s service area can apply for discounted home internet service through the company’s Internet Essentials program.

6. Public Wi-Fi Access: Many public places such as parks, libraries, and community centers in Delaware offer free Wi-Fi access for residents to use.

7. Education and Outreach: The state government works with community organizations and non-profits to provide education and outreach programs on affordable internet options and digital skills training for low-income families.

Overall, Delaware recognizes the importance of affordable internet access for all citizens and continues to work towards bridging the digital divide through various initiatives and partnerships with private companies.

2. What government programs are available in Delaware to ensure affordable internet access for underserved communities?

1. The Delaware Lifeline Program: This program offers discounted phone and internet services to eligible low-income households in Delaware.

2. Connecting Delaware Schools Grant Program: This program provides funding for schools and libraries to establish or improve broadband internet access, particularly in underserved areas.

3. The E-Rate Program: Administered by the Federal Communications Commission (FCC), this program provides discounts to schools and libraries for internet access and telecommunications services.

4. Comcast Internet Essentials: This program offers low-cost internet service to qualified low-income families in Delaware.

5. Verizon Low Income Internet Service Discount Program: Eligible low-income households can receive a discount from Verizon for high-speed internet service.

6. Digital Divide Pilot/Internet First Initiative: Managed by the Department of Technology & Information, this initiative aims to provide affordable high-speed internet access to underserved communities in Delaware through partnerships with local Internet Service Providers (ISPs).

7. Wi-Fi Hotspot Lending Programs: Some public libraries in Delaware offer free Wi-Fi hotspot rentals for residents who do not have reliable internet access at home.

8. Municipal Broadband Initiatives: Several cities and towns in Delaware are exploring the option of creating their own city-run broadband networks to provide affordable internet access to their residents.

9. Non-Profit Organizations: There are various non-profit organizations in Delaware, such as Tech Impact and True Access Capital, that offer programs to help underserved communities gain affordable access to technology and digital skills training.

10. Medicaid Telecommunications Access Program (TAP): This program provides equipment and services designed to make telecommunications more accessible for individuals with disabilities, including assistance with paying for basic telephone service or purchasing special equipment needed for communication.

3. In what ways is the government of Delaware working to bridge the digital divide and promote internet affordability for all residents?

The government of Delaware has several initiatives and programs in place to bridge the digital divide and promote internet affordability for all residents, including:

1. Broadband Infrastructure: The state government is investing in broadband infrastructure to ensure that high-speed internet is available throughout the state, especially in underserved areas. This includes working with internet service providers (ISPs) to expand their coverage and offering tax credits to companies that invest in broadband infrastructure.

2. Digital Delaware Initiative: The Digital Delaware initiative, launched in 2015, aims to increase access to affordable high-speed internet for all residents. Through this initiative, the state government has worked with ISPs to offer discounted plans for low-income families and senior citizens.

3. Lifeline Assistance Program: Delaware participates in the federal Lifeline Assistance Program, which provides discounted phone and internet services for low-income households. The program offers a subsidy of up to $9.25 per month towards internet or phone services.

4. Technology Ready Schools: The Technology Ready Schools initiative provides funding for schools across the state to improve their technology infrastructure and provide students with access to high-speed internet at school. This helps bridge the digital divide for students from disadvantaged backgrounds who may not have access to internet at home.

5. Public Wi-Fi Access: The state government has also partnered with local businesses and organizations to provide free public Wi-Fi in parks, libraries, community centers, and other public spaces.

6. Digital Literacy Programs: Along with promoting affordable internet access, the state government also offers digital literacy programs to help residents learn basic computer skills and use technology effectively.

Overall, these efforts by the government of Delaware aim to ensure that all residents have equal opportunities when it comes to accessing affordable high-speed internet and using technology effectively.

4. What incentives or initiatives has Delaware implemented to encourage ISPs to offer more affordable internet plans?

Some of the incentives or initiatives Delaware has implemented to encourage ISPs to offer more affordable internet plans include:

1. Broadband Infrastructure Grant Program: The state offers grants to broadband providers to expand and improve their infrastructure in underserved areas, with a focus on providing affordable access to rural and low-income communities.

2. Lifeline Assistance Program: Low-income households are eligible for a discount on their monthly internet bill through the federal Lifeline program. Delaware also offers additional state funds to supplement this discount.

3. Digital Equity Grants: This program provides funding for community-based organizations that offer digital literacy training, affordable devices, and other resources to help low-income individuals gain access to the internet.

4. Broadband Mapping Initiative: Delaware has launched an initiative to map broadband availability throughout the state, helping identify areas with limited or no access so that efforts can be targeted towards them.

5. Net Neutrality Legislation: In 2018, Delaware became one of the first states to pass legislation protecting net neutrality principles, which aim to ensure equal and open access to the internet for all users.

6. Public-Private Partnerships: The state encourages partnerships between local governments and private ISPs in order to increase competition and drive down prices for consumers.

7. Internet Tax Exemptions: Delaware does not impose sales tax or gross receipts tax on internet service providers, which helps lower the overall cost of providing services and may allow for more competitive pricing.

5. Is there a specific agency or department in Delaware responsible for overseeing internet affordability programs?

There is not a specific agency or department in Delaware that is solely responsible for overseeing internet affordability programs. However, the Delaware Division of Libraries, under the Department of State, offers programs and resources to promote digital literacy and provide access to technology, including discounted internet services through their partnership with EveryLibrary’s “Get Online @ Home” program. Additionally, some local government entities and organizations may offer their own internet affordability programs.

6. How does Delaware measure and track progress towards achieving widespread, affordable internet access for its residents?

– The Delaware Department of Technology and Information (DTI) tracks progress towards achieving widespread, affordable internet access through various initiatives and programs, as well as by monitoring broadband availability and adoption rates across the state.

One of the main initiatives is the Delaware Broadband Mapping and Planning Program, which maps and collects data on internet infrastructure availability and speeds in order to identify unserved and underserved areas. This data is then used to inform decision-making and guide investments in broadband infrastructure.

In addition, DTI also partners with other government agencies, such as the Delaware Economic Development Office, to promote broadband development and adoption through programs like Business Broadband Connection. This program provides grants to businesses in underserved or unserved areas to support the cost of high-speed internet connection.

To track progress towards achieving affordable internet access for its residents, DTI regularly collects data on individual’s broadband subscriptions and usage patterns through surveys and by working with local service providers. They also monitor state-wide broadband adoption rates to identify any disparities or gaps that need to be addressed.

Overall, DTI uses a combination of data collection, partnerships, and tracking mechanisms to measure progress towards widespread internet access in Delaware.

7. Are there any partnerships between government and private companies in Delaware aimed at lowering the cost of internet service?

Yes, there are partnerships between government and private companies in Delaware aimed at lowering the cost of internet service.

1. The Delaware Department of Technology and Information has collaborated with private Internet Service Providers (ISPs) like Comcast and Verizon to provide affordable broadband options for low-income households through the Lifeline Assistance Program.

2. The state government also partners with the Federal Communications Commission (FCC) to participate in the Connect America Fund, which aims to bring high-speed internet to unserved and underserved areas in Delaware at reasonable rates.

3. In 2020, Delaware’s Broadband Coordinator partnered with private ISPs, electric cooperatives, municipal utilities, and telecom associations to access funds from the Rural Digital Opportunity Fund (RDOF) for expanding high-speed internet in rural areas of the state.

4. Through partnerships with private companies like AT&T and Comcast, the Delaware Department of Education has provided discounted or free internet access to students from low-income families to support remote learning during the COVID-19 pandemic.

5. The State Innovation Model project is a partnership between the Delaware Health Care Commission and a private healthcare analytics company called HealthEC. This initiative aims to improve health outcomes by leveraging technology, including telehealth services that require reliable internet access.

6. In 2019, Governor John Carney established a Public-Private Partnership Advisory Committee that includes representatives from leading companies in various sectors like technology, telecommunications, construction, finance and law. This committee advises on using public-private partnerships as an alternative financing model for important projects like expanding broadband infrastructure.

7. Another collaboration is between local municipalities and private ISPs such as Comcast under its Internet Essentials program that offers affordable broadband packages for qualified residents in Wilmington, New Castle County and other parts of Delaware.

8. Does Delaware provide subsidies or discounts for low-income households struggling with high internet costs?

Yes, Delaware offers various subsidies and discounts for low-income households struggling with high internet costs. These include:
– The Lifeline program: This federal program provides a monthly discount of up to $9.25 on internet or phone services for eligible low-income households.
– The Federal Communications Commission (FCC) Emergency Broadband Benefit Program: This temporary program provides a discount of up to $50 per month on high-speed internet services for eligible low-income households.
– Low-Income Toll Assistance Program: This state-funded program provides a 50% discount on toll charges for E-ZPass users who meet income eligibility requirements.
– Internet Essentials Program: This Comcast-run program offers affordable internet services (starting at $9.95 per month) to low-income households with at least one child eligible for the National School Lunch Program or Head Start.
– Connect2Compete Program: This Cox Communications-run program offers discounted internet services (starting at $9.95 per month) to eligible low-income families with K-12 students in participating schools.

Additionally, some local internet service providers may offer their own discounts or programs for low-income households in Delaware. It is recommended to check with individual companies for more information.

9. Are there any state-level regulations or policies in place to prevent ISPs from charging exorbitant prices for internet services in Delaware?

The state of Delaware does not have any specific regulations or policies in place to prevent ISPs from charging exorbitant prices for internet services. However, the state government has taken steps to encourage competition among ISPs, which can help keep prices reasonable.

One such step is the Delaware Broadband Competition Act, passed in 2009, which prohibits any local government entity from providing retail telecommunications services. This means that private ISPs are the only providers of internet services in Delaware, creating a competitive market.

In addition, in 2013, the state released a “Broadband Plan for Delaware” which identifies strategies for increasing broadband access and affordability. This includes promoting public-private partnerships and advocating for federal programs that provide funding for broadband infrastructure in underserved areas.

Furthermore, the Delaware Public Service Commission (PSC) closely monitors and regulates telecommunications services in the state. The PSC has regulatory authority over all intrastate telecommunications services and ensures that rates charged by providers are just and reasonable. The PSC also conducts regular audits of service quality to ensure that consumers receive reliable and high-quality service at a reasonable cost.

Overall, while there are no specific regulations or policies to directly prevent ISPs from charging exorbitant prices for internet services in Delaware, the state government is working towards promoting competition and regulating rates to ensure affordable options are available to consumers.

10. Can students from low-income families in Delaware access discounted or free high-speed internet through government programs?

Yes, through the Lifeline Assistance Program students from low-income families in Delaware can access discounted high-speed internet. This program is administered by the Federal Communications Commission (FCC) and offers a discount on internet service to eligible households. Additionally, some internet providers in Delaware offer discounted or free internet options for low-income families through community outreach programs. Students may also qualify for the E-Rate program, which provides schools and libraries with discounts on high-speed internet and other telecommunications services. Eligibility for these programs may vary, so it is best to inquire with the specific provider or school district for more information.

11. How does Delaware’s approach to promoting internet affordability differ from that of other states?

Delaware has a unique approach to promoting internet affordability compared to other states. While other states may focus on specific initiatives and programs, Delaware takes a comprehensive approach that combines both regulatory and non-regulatory efforts.

One key aspect of Delaware’s approach is the regulatory aspect, which involves the Delaware Public Service Commission (PSC) regulating telecommunications companies to ensure fair pricing and quality services for consumers. The PSC also oversees the Lifeline program, which provides discounted phone and internet service for eligible low-income households.

In terms of non-regulatory efforts, Delaware has established several programs and partnerships aimed at increasing access to affordable internet services. For example, in partnership with private companies and non-profit organizations, Delaware has implemented initiatives such as the Connecting Families program, which offers low-cost broadband internet and devices for families with children enrolled in public school. Additionally, the state has launched digital literacy training programs and collaborated with libraries to provide access to computers and Wi-Fi for community members.

Another unique aspect of Delaware’s approach is its commitment to addressing the digital divide in rural areas. In addition to broadband infrastructure grants and partnerships with service providers, the state also established a Rural Digital Opportunity Fund (RDOF) team dedicated to identifying gaps in broadband coverage and seeking solutions through state and federal funding opportunities.

Overall, Delaware approaches internet affordability holistically by combining regulatory oversight with targeted programs and partnerships to address the needs of different communities. This comprehensive approach sets it apart from other states that may primarily rely on one or two strategies.

12. Has the government ofDelaware launched any innovative initiatives to make high-speed broadband more affordable and accessible for all residents?

Yes, Delnet is an innovative initiative launched by the Delaware Division of Libraries in partnership with local libraries and government agencies to provide affordable high-speed broadband access to all residents. Delnet offers discounted broadband service plans, free public Wi-Fi hotspots, and computer training programs to increase digital literacy and bridge the digital divide for low-income individuals and families. The program also works with Internet service providers to negotiate reduced rates for qualifying households, making high-speed broadband more affordable for low-income residents. In addition, the state has invested in infrastructure projects to expand broadband availability in underserved areas of the state.

13. Do rural areas in Delaware have equal access to affordable internet services as urban areas do?

Rural areas in Delaware may not have equal access to affordable internet services as urban areas due to the limitations of infrastructure and high-speed broadband providers.

According to a report by the Federal Communications Commission (FCC), only 61% of rural areas in Delaware have access to high-speed broadband internet, compared to 100% coverage in urban areas. This is primarily due to the lower population density and geographic challenges faced by rural communities, making it less profitable for internet service providers to invest in infrastructure.

Moreover, even if internet access is available in rural areas, the cost of service may be higher compared to urban areas. This is because ISPs have higher costs for maintaining infrastructure and delivering services in remote and less densely populated locations.

Efforts are being made at the state and federal level to bridge this digital divide and improve broadband access in rural areas. The FCC has allocated funding through their Connect America Fund (CAF) program to support expanded broadband access in underserved rural areas. In addition, state and local governments are also implementing initiatives such as grants, tax incentives, and public-private partnerships to encourage ISPs to invest in rural broadband infrastructure.

Overall, while progress has been made, there is still a disparity between rural and urban areas when it comes to affordable internet services. More efforts are needed from both government and private entities to ensure equal access for all residents of Delaware.

14. What role do community organizations play in advocating for more affordable internet options within the state of Delaware?

Community organizations in Delaware play a crucial role in advocating for more affordable internet options in the following ways:

1. Raising awareness: Community organizations can help raise public awareness about the importance of affordable internet access and its impact on various aspects of life, such as education, employment, healthcare, and civic engagement. They can also educate community members about existing options for low-cost internet services.

2. Conducting research: Community-based organizations are often involved in conducting research on local internet accessibility and affordability issues. They can gather data and evidence to present to policymakers, highlighting the need for more affordable options in their communities.

3. Collaborating with policymakers: Community organizations can collaborate with local policymakers to advocate for policies that promote affordable internet options. They can provide input and recommendations based on the needs and concerns of their community members.

4. Organizing events: Community organizations can organize events such as town halls, forums, or workshops to bring together community members, policymakers, and service providers to discuss the issue of affordable internet access and identify potential solutions.

5. Mobilizing community members: Community organizations can mobilize community members to participate in advocacy efforts through petitions, letter writing campaigns, or other forms of collective action.

6. Partnering with service providers: Community organizations can partner with internet service providers (ISPs) to negotiate affordable rates or subsidies for low-income households or specific communities within their area.

7. Providing assistance to low-income households: Some community organizations provide direct assistance to low-income households by helping them apply for discounted or subsidized internet services through programs like Lifeline Assistance or Comcast’s Internet Essentials.

8. Advocating for digital inclusion initiatives: Apart from advocating for more affordable internet options, community organizations also play a critical role in promoting digital literacy and other digital inclusion initiatives that address barriers to equitable access to technology and the online world.

15. Are there any tax credits or incentives available to ISPs in exchange for offering lower-cost, high-speed internet services in Delaware?

There are currently no specific tax credits or incentives offered by the state of Delaware for ISPs to offer lower-cost, high-speed internet services. However, the federal government does offer a tax credit through the Lifeline Assistance Program, which offers a discount on phone or internet services for eligible low-income households. Some ISPs in Delaware may also participate in this program.

Additionally, some cities and counties in Delaware have developed broadband programs and partnerships to incentivize ISPs to expand their networks and offer affordable services in underserved areas. These programs may include grants, fee waivers, or other incentives to encourage ISPs to invest in infrastructure and provide affordable services to residents.

Overall, it is recommended that ISPs research any local or federal programs available to them and reach out to government agencies or community organizations for potential partnerships or incentives.

16. How transparent is the government of Delaware’s decision-making process when it comes to allocating funds towards improving internet affordability?

The government of Delaware has taken steps to increase transparency in decision-making processes related to internet affordability. This includes:

1. Public Reporting: The Delaware Department of Technology and Information (DTI) publishes annual reports on their website that provide information on the state’s efforts to improve access and affordability of broadband services. This includes details on funding allocation, progress made, and any challenges faced.

2. Public Hearings: Before making significant changes or decisions related to broadband investment, the DTI holds public hearings where stakeholders can suggest their views and concerns.

3. Procurement Process: The state follows a competitive procurement process for selecting broadband providers for its subsidized programs, ensuring fair distribution of funds and preventing favoritism.

4. Accountability Measures: DTI regularly reviews the performance of broadband providers participating in subsidized programs and takes corrective action if necessary.

5. Open Data Portal: The state’s open data portal provides citizens with access to data related to broadband availability and affordability in their area.

6. Citizen Engagement: The state encourages citizen engagement through surveys, forums, town hall meetings, and social media interaction to gather feedback about current initiatives and suggestions for improvement.

Overall, while there is room for continued improvements, the government of Delaware has demonstrated a commitment to transparency in decision-making processes related to improving internet affordability.

17. What strategies has Delaware employed to promote digital equity and ensure that all residents have access to affordable internet?

The state of Delaware has employed several strategies to promote digital equity and ensure that all residents have access to affordable internet, including:

1. Broadband Infrastructure Development: The state has invested in the development and expansion of broadband infrastructure through partnerships with telecommunications providers, such as Comcast and Verizon. This has helped increase coverage in rural areas and low-income communities.

2. Digital Inclusion Programs: Delaware has implemented various initiatives to bridge the digital divide and provide access to technology for underserved communities. This includes programs like the Digital Access Fund, which offers discounted laptops and home internet services to eligible households.

3. Wireless Hotspot Program: In response to the COVID-19 pandemic, Delaware launched a wireless hotspot program that provides free internet access in areas with limited or no connectivity. These hotspots are strategically placed in public places, such as parks, libraries, and community centers.

4. Affordable Internet Plans: The state works with internet service providers to offer affordable plans for low-income households through initiatives like Internet Essentials by Comcast and Lifeline Assistance from Verizon.

5. Digital Literacy Training: To ensure that residents have the necessary skills to make use of digital resources, Delaware offers digital literacy training programs through libraries, community centers, schools, and other organizations.

6. Coordinated Efforts: The Department of Technology & Information in Delaware works closely with other agency partners and community groups to coordinate efforts towards promoting digital equity and addressing the unique needs of different communities.

7. Data Collection & Assessment: The state regularly collects data on broadband adoption rates and identifies areas with limited or no access to high-speed internet services. This data helps inform future strategies for promoting digital equity.

8. Public-Private Partnerships: Delaware actively seeks out partnerships with private companies to expand broadband access and affordability for all residents. These partnerships help leverage resources and expertise from both sectors towards achieving common goals related to digital inclusion.

9. Policy Initiatives: The state government has implemented policies and regulations that encourage investment in broadband infrastructure, promote digital equity, and support underserved communities’ needs. Examples include the Broadband Investment Tax Credit program and the Broadband Infrastructure Improvement Grant program.

18. Does the state government in Delaware work closely with local municipalities to implement targeted programs for improving internet affordability?

Yes, the state government in Delaware works closely with local municipalities to implement targeted programs for improving internet affordability. In 2019, Governor John Carney signed Senate Bill 33, which established the Office of Broadband for Delaware and created a comprehensive statewide broadband plan. This plan includes provisions for partnerships between state and local governments to improve internet affordability and accessibility in underserved communities. Additionally, the Office of Broadband for Delaware regularly engages with local municipalities to collaborate on broadband expansion projects and identify areas in need of improved internet access.

19. How does the state ofDelaware compare to neighboring states in terms of promoting and achieving widespread internet affordability?

As a small state, Delaware has made significant efforts to promote and achieve widespread internet affordability compared to neighboring states. According to a 2021 report by the National Digital Inclusion Alliance, Delaware ranks first among all U.S. states in terms of broadband affordability.

Delaware has implemented several programs and initiatives to support internet affordability for its residents. These include partnerships with telecommunications companies to provide discounted broadband services to low-income households and programs that provide devices and digital literacy training for low-income individuals.

In comparison, neighboring states like Maryland and New Jersey also have various programs in place to promote internet affordability, including statewide initiatives and partnerships with telecom companies. However, these states rank lower than Delaware in terms of overall broadband affordability.

Pennsylvania ranks slightly higher than Delaware in terms of broadband affordability, thanks to ongoing initiatives by the state government to increase access and adoption of high-speed internet among underserved communities.

Overall, while neighboring states are also making efforts towards promoting internet affordability, Delaware’s focused approach on providing targeted programs and initiatives has made it a leader in this area.

20. Are there long-term plans in place in Delaware to address the issue of rising internet costs and make high-speed internet accessible for all residents?

As of now, there are not any specific long-term plans in place in Delaware to address the issue of rising internet costs and make high-speed internet accessible for all residents. However, the state has taken steps to improve broadband access and affordability for its residents.

One of these steps includes the establishment of the Delaware Broadband Fund, which provides grants to help expand broadband infrastructure in underserved areas. The state is also working on a comprehensive broadband plan that will outline strategies for increasing access and lowering costs for all residents.

Additionally, efforts are being made to promote public-private partnerships and accelerate the deployment of broadband infrastructure. This includes initiatives such as the Broadband Investment Incentive Program and the Broadband Infrastructure Grant Program.

However, it is unclear if these efforts alone will be sufficient to address the issue of rising internet costs in the long term. It may require continuous updates and adjustments as technology and consumer needs continue to evolve.