Gas Providers and Options in Delaware

1. What are the main gas providers in Delaware?


The main gas providers in Delaware include:

1. Delmarva Power: A subsidiary of Exelon Corporation, Delmarva Power provides natural gas services to customers in the northern and central parts of Delaware.

2. Chesapeake Utilities Corporation: This company supplies natural gas to customers in southern Delaware, including the cities of Dover and Georgetown.

3. Tidewater Utilities: Tidewater Utilities is a subsidiary of Middlesex Water Company and provides natural gas services to customers in southern Delaware, including the city of Rehoboth Beach.

4. Suburban Propane: This company offers propane gas services to residential and commercial customers throughout Delaware.

5. AmeriGas: A national propane supplier, AmeriGas has several distribution centers in Delaware that provide propane services to residential and commercial customers.

6. Ferrellgas: Another national propane supplier, Ferrellgas has multiple locations in Delaware that supply propane services to residential and commercial customers.

7. Sharp Energy: This company is a regional supplier of propane gas with locations in Maryland, Virginia, Pennsylvania, and Delaware.

8. Dead River Company: Serving New England since 1909, Dead River Company now also supplies propane gas to customers in Delaware through its Dover location.

Other local companies or cooperatives may also provide gas services in certain areas of the state.

2. How can I compare gas rates and plans in Delaware?


There are several ways you can compare gas rates and plans in Delaware:

1. Visit the Delaware Public Service Commission (PSC) website: The PSC regulates gas utilities in the state and provides information on current rates and plans offered by each utility. You can also find contact information for each utility to inquire about their rates and plans.

2. Use an online comparison tool: There are several websites that offer comparison tools specifically for gas rates in Delaware. These sites allow you to enter your zip code and usage information to see a list of available plans and their rates.

3. Check with your current or potential gas provider: Contact your current gas provider to inquire about their rates and any new plans they may be offering. If you are looking to switch providers, reach out to multiple companies to compare rates and plan options.

4. Seek recommendations from family, friends, or neighbors: Ask people you know who live in Delaware about their experiences with different gas providers and if they have any recommendations.

5. Consider additional factors besides price: When comparing plans, also consider other factors such as customer service ratings, contract terms, and billing options.

It is important to note that the availability of specific gas rates and plans may depend on your location within the state. Therefore, it is recommended that you research rates specific to your area for the most accurate comparison.

3. Are there any alternative gas providers in Delaware?


Yes, there are multiple alternative gas providers in Delaware. Some of the companies include Constellation Energy, Direct Energy, and Just Energy. These alternative providers may offer different rates and contract terms than the standard gas utility company in Delaware.

4. How do I switch my gas provider in Delaware?


To switch your gas provider in Delaware, follow these steps:

1. Check if you are eligible to switch: In Delaware, customers who receive natural gas service from a regulated utility can choose their supplier. However, customers who use propane or liquid petroleum gas are not eligible to switch.

2. Research and compare suppliers: Use online resources or speak with friends and family to research and compare different gas suppliers in your area. Consider factors like the price of gas, customer reviews, and any additional services offered.

3. Contact your current utility: Before switching suppliers, contact your current utility to inquire about their policies for switching and any fees that may apply.

4. Choose a new supplier: Once you have found a supplier that meets your needs, contact them to enroll as a customer.

5. Notify your current utility: After enrolling with the new supplier, notify your current utility so they can prepare for the switch.

6. Wait for confirmation: Your new supplier will confirm the switch with you and provide details about when the new service will start.

7. Continue paying bills: Until the switch is complete, continue paying bills to your current utility as usual.

Note: If you are experiencing financial difficulties or have medical issues that require natural gas service, you can request to be put on a hardship program through your current utility before switching suppliers.

5. Can I choose my own gas provider in Delaware?


Yes, residents of Delaware have the option to choose their own gas provider. The state has a deregulated natural gas market, which means consumers can select from different providers for their gas supply. However, the delivery of gas will still be managed by the local utility company. Customers who choose an alternative gas supplier will receive a separate bill for their gas supply, in addition to their utility bill for distribution and other services.

6. Are there any incentives for switching to a new gas provider in Delaware?


There are currently no state-specific incentives for switching to a new gas provider in Delaware. However, customers may be able to find competitive rates and different offers from various gas providers, which could potentially result in cost savings or other benefits. It is recommended that customers research and compare different gas providers in their area to determine if there are any specific offers or incentives available.

7. What are the average gas prices in Delaware compared to neighboring states?


As of October 2021, the average gas price in Delaware is $3.45, which is slightly lower than the average price in neighboring states such as Pennsylvania ($3.51), New Jersey ($3.44), and Maryland ($3.40). However, it is slightly higher than the average price in Virginia ($3.29). These prices vary by region and can change frequently.

8. How does the deregulation of natural gas impact consumers in Delaware?


The deregulation of natural gas in Delaware impacts consumers in several ways:

1. More choices and competitive pricing: With deregulation, consumers have the ability to choose their natural gas supplier instead of being limited to one provider. This allows for more competition among suppliers, which can potentially result in lower prices for consumers.

2. Flexibility in contract terms: Consumers can choose from a variety of contract options, including fixed-rate and variable-rate plans. This gives them the ability to select a plan that best suits their needs and budget.

3. Price fluctuations: While deregulation may result in lower prices initially, it also means that prices may fluctuate depending on market conditions. This requires consumers to stay informed about market trends and be prepared for potential changes in their gas bill.

4. Additional fees and charges: In some cases, there may be additional fees or charges associated with switching to a new natural gas supplier, such as enrollment fees or early termination fees.

5. Customer service differences: With multiple suppliers competing for customers, there may be differences in customer service experiences between different providers. It is important for consumers to do their research and choose a supplier with a good reputation for customer service.

6. Potential for green energy options: Deregulation opens up the possibility for renewable energy options from natural gas providers. Consumers interested in reducing their environmental impact may have the opportunity to choose a supplier offering green energy plans.

Overall, the deregulation of natural gas provides consumers with more options and potential cost savings but also requires them to stay informed and proactive about managing their energy costs.

9. Are there any green energy options for gas providers in Delaware?


Yes, there are green energy options for gas providers in Delaware. For natural gas providers, there are Renewable Natural Gas (RNG) or biogas options available, which are produced from organic sources such as landfills, livestock farms, or wastewater treatment plants. Some natural gas companies also offer voluntary renewable energy programs where customers can opt to purchase a certain percentage of their natural gas usage from renewable sources. Additionally, several retail energy suppliers in Delaware offer green energy plans that source electricity from renewable sources like wind and solar power.

10. What is the reliability and customer satisfaction rating for the top gas providers in Delaware?


As a language model AI, I do not have access to the latest information on gas providers in Delaware. However, according to the annual J.D. Power Gas Utility Business Customer Satisfaction Study, the top-ranked gas provider in Delaware for customer satisfaction in 2020 is Chesapeake Utilities with a score of 796 out of 1000 points. This study also found that the overall customer satisfaction rating for gas utilities across the US was 762 out of 1000 points. Reliability ratings for specific gas providers in Delaware may vary and it is recommended to check with individual companies for their reliability ratings. It is important to note that customer satisfaction and reliability ratings are subject to change over time and may differ from one year to another.

11. Which government agency regulates natural gas providers in Delaware and what are their responsibilities?


The Delaware Public Service Commission (PSC) is the government agency responsible for regulating natural gas providers in Delaware. Their responsibilities include setting and approving rates, ensuring fair competition, resolving disputes between utilities and customers, and protecting the interests of consumers. The PSC also oversees the safety and reliability of natural gas services.

12. Do gas providers offer budget payment plans or payment assistance options in case of financial hardship?

Most gas providers offer budget payment plans and payment assistance options for customers who may be experiencing financial hardship. These options can vary by provider, so it’s best to contact your specific provider for more information. Some common forms of payment assistance include:

1. Budget Payment Plans: This allows you to spread out your annual gas costs into equal monthly payments, making it easier to budget for.

2. Energy Assistance Programs: Many states offer energy assistance programs that can help eligible low-income households pay their gas bills.

3. Flexible Due Dates: Some providers will allow you to change your due date if it falls at a time when you are unable to make payment.

4. Deferred Payments: In certain situations, a provider may allow you to defer your payment for a short period of time without facing any penalties or fees.

5. Installment Plans: You may be able to set up an installment plan with your gas provider to pay off your outstanding balance over a longer period of time.

It’s typically best to contact your gas provider as soon as possible if you are having trouble paying your bill. They may be able to work with you and find a solution that works for both parties.

13. Can I purchase natural gas directly from producers instead of going through a traditional provider in Delaware?


No, natural gas cannot be purchased directly from producers in Delaware. The state has a regulated energy market, and all natural gas customers must go through an approved provider. Customers can choose their provider from a list of options offered by the Delaware Public Service Commission.

14. Are there any discounts or rebates offered by specific natural gas providers inDelaware?

There may be discounts or rebates offered by specific natural gas providers in Delaware. It is recommended to contact individual providers directly to inquire about any current promotions or discounts they may offer.

15. How does severe weather, such as hurricanes or extreme cold, affect natural gas supply and prices inDelaware?


Extreme weather events such as hurricanes and extreme cold can have a significant impact on natural gas supply and prices in Delaware.

In the case of hurricanes, which are most common during the Atlantic hurricane season from June to November, production platforms and pipeline infrastructure can be damaged, causing disruptions to natural gas supply. This can result in reduced natural gas inventories and potentially lead to price increases.

Similarly, extreme cold temperatures, particularly during winter months, can increase demand for natural gas for heating purposes. This increased demand can put strain on existing pipelines and storage facilities, potentially leading to supply shortages and price spikes.

Additionally, severe weather can also affect the transportation of natural gas to Delaware. If roads or railways are blocked or closed due to extreme weather conditions, it may delay the delivery of natural gas and cause temporary shortages.

Overall, severe weather events can significantly impact both the supply of natural gas and the demand for it in Delaware, ultimately affecting prices. Gas consumers should keep an eye on weather forecasts and plan accordingly to mitigate any potential impacts on their energy costs.

16. Can I choose a fixed rate or variable rate plan with my natural gas provider inDelaware?


Yes, you may choose between a fixed rate or a variable rate plan with your natural gas provider in Delaware. A fixed rate plan means that the price for natural gas will remain the same for the duration of your contract, usually 12 to 24 months. A variable rate plan means that the price can fluctuate monthly depending on market conditions and can potentially increase or decrease. It is important to carefully consider your options and compare plans from different providers before choosing one that best fits your needs.

17. Is it possible to bundle natural gas services with other utilities, such as electricity, through a single provider inDelaware?


Yes, it is possible to bundle natural gas services with other utilities such as electricity through a single provider in Delaware. Many energy companies in Delaware offer bundled services, allowing customers to receive both gas and electricity from the same provider. This can often lead to cost savings and convenience for customers. However, it is important to research and compare different providers and their bundles to ensure that you are getting the best deal for your needs and budget.

18. Does the increase or decrease of fracking and shale production impact natural gas options for consumers inDelaware?


Yes, the increase or decrease of fracking and shale production can impact natural gas options for consumers in Delaware. When there is an increase in fracking and shale production, it can lead to a greater supply of natural gas, which can result in lower prices for consumers. This can make natural gas a more attractive option for both residential and commercial customers in Delaware.

On the other hand, a decrease in fracking and shale production can lead to a decrease in the supply of natural gas, resulting in higher prices for consumers. In this situation, consumers in Delaware may have to look for alternative energy sources or pay more for their natural gas usage.

Additionally, fluctuations in fracking and shale production can also affect the stability and predictability of natural gas prices, making it difficult for consumers to accurately budget for their energy costs.

Overall, the increase or decrease of fracking and shale production can play a significant role in shaping natural gas options and prices for consumers in Delaware.

19.What is the process for terminating service with my current natural gas provider and selecting a new one inDelaware?


The process for terminating service with your current natural gas provider and selecting a new one in Delaware may vary depending on your specific situation. Here are some general steps you can take:

1. Contact your current natural gas provider: The first step is to contact your current natural gas provider and let them know that you would like to terminate your service. They will provide you with the necessary information and forms to complete the process.

2. Check for any termination fees: Some natural gas providers may charge a fee for terminating service before the end of your contract. Make sure to check if there are any fees and factor them into your decision.

3. Compare rates and plans from different providers: Take some time to research and compare rates, plans, and customer reviews of different natural gas providers in your area. This will help you make an informed decision when choosing a new provider.

4. Decide on a new provider: Once you have compared options, decide on a new provider that best fits your needs and budget.

5. Contact the new provider: Once you have chosen a new natural gas provider, contact them to initiate the switching process. They will guide you through the steps and inform you of any additional requirements or fees.

6. Set up an installation date: If necessary, set up an installation date with your new provider so they can connect service at your residence.

7. Cancel service with old provider: Make sure to confirm that your service has been successfully canceled with your old provider once your new service is established.

It is important to note that some residential customers in Delaware are served by regulated utilities, which means they do not have the option to choose their own natural gas provider. In this case, switching providers may not be possible until the utility’s contract expires.

20.What resources are available to help me understand and navigate my options for natural gas providers inDelaware?


There are a few resources available to help you understand and navigate your options for natural gas providers in Delaware:

1. Delaware Public Service Commission: The state’s regulatory agency for public utilities provides information on natural gas suppliers and their rates, as well as a list of approved natural gas suppliers in the state.

2. Customer Choice: This program was established by the Delaware Public Service Commission to allow consumers to choose their natural gas supplier. Their website provides information on how to compare prices and switch suppliers.

3. Energy Marketers in Delaware: This is a directory of approved natural gas suppliers in the state provided by the Delaware Division of the Public Advocate.

4. Local Utility Company: You can also contact your local utility company (e.g. Chesapeake Utilities or Delmarva Power) for information on their natural gas services and options.

5. Consumer Protection Agencies: Organizations like the Delaware Department of Justice Consumer Protection Unit or Better Business Bureau can provide assistance and resources if you have any concerns or issues with your chosen natural gas provider.

6. Online Comparison Websites: Some websites, such as ChooseEnergy.com, allow you to compare rates and plans from different natural gas providers in Delaware.

It is important to do your research and carefully consider all available options before choosing a natural gas provider, as rates and plans may vary significantly among different suppliers.