1. What steps has Delaware taken to promote digital literacy among its citizens?

1. Implementation of Computer Science Standards: In 2018, Delaware became one of the first states in the US to integrate computer science standards into its K-12 curriculum. These standards focus on various aspects of digital literacy, such as coding, computational thinking, and internet safety.

2. Technology Education Standards: The Delaware Department of Education has developed technology education standards for all grade levels, which include the development of digital literacy skills such as information and media literacy, data analysis, and online communication.

3. Technology Resource Teachers: To support the implementation of technology education standards in schools, Delaware employs technology resource teachers who provide training and support to classroom teachers in integrating digital literacy skills into their lessons.

4. Digital Learning Initiatives: Delaware has invested in various digital learning initiatives to enhance access to technology and promote digital literacy among students. These initiatives include offering grants for schools to purchase technology equipment, providing free access to online resources and tools for students and teachers, and implementing a one-to-one device program in some districts.

5. Libraries: The Delaware Division of Libraries offers various programs and resources to promote digital literacy among citizens of all ages. This includes free computer classes, internet safety workshops, access to e-books and other online resources, and support for library staff on how to teach digital skills.

6. Partnership with non-profits: The state also collaborates with non-profit organizations like TechImpact Delaware and Code.org to provide additional resources and opportunities for students and educators to learn about coding and other digital literacies.

7. Adult Education Programs: For adults who may not have had access to technological resources or education earlier in life, the state offers adult education programs that include digital literacy training.

8. Cybersecurity Initiative: To ensure that citizens are aware of cyber threats and know how to protect themselves online, Delaware has implemented a cyber awareness campaign that includes educational materials and events across the state.

9. Digital Literacy Task Force: In 2018, Governor John Carney established a Digital Literacy Task Force to assess the current state of digital literacy in Delaware and make recommendations for improving it. The task force published a report with recommendations that focus on increasing access to technology, developing digital literacy skills among students and adults, and promoting internet safety.

10. Creation of the Office of Innovation & Improvement: In 2019, Governor Carney created the Office of Innovation & Improvement, which includes a Digital Learning Team focused on improving digital literacy and technology integration in schools statewide.

2. How is the government of Delaware working towards bridging the digital divide in rural areas?

The government of Delaware has several initiatives in place to bridge the digital divide in rural areas, including:

1. Broadband Infrastructure Investment Program: This program provides funding for broadband infrastructure projects in unserved and underserved areas of the state, including rural areas.

2. Broadband Ready Communities Program: The state offers a certification program for local communities that have taken steps to encourage and facilitate the deployment of broadband infrastructure. This helps attract internet service providers to underserved areas.

3. Digital Literacy Initiative: The state has partnered with non-profits and community organizations to offer digital literacy training and resources for residents in rural areas, helping them develop necessary skills to utilize technology effectively.

4. Wireless Hotspot Program: Delaware has installed wireless hotspots in public locations such as libraries and community centers in rural areas, providing free internet access to residents who may not have it available at home.

5. Partnership with Providers: The state works closely with internet service providers to identify gaps in coverage and develop solutions for addressing them in rural areas.

6. Educational Initiatives: The state’s Department of Education has implemented programs to provide students with laptops or tablets for remote learning, ensuring that all students have access to technology regardless of their location.

Overall, Delaware’s approach towards bridging the digital divide includes a combination of funding support, partnerships with service providers, and education initiatives aimed at promoting digital literacy among residents in rural areas.

3. What are some specific policies implemented by Delaware government to improve internet accessibility in low-income communities?

1. Low-Income Household Broadband Assistance Program: The Delaware Department of Health and Social Services (DHSS) offers assistance to low-income households in the form of a monthly subsidy for internet service through the Low-Income Household Broadband Assistance Program. Eligible households can receive up to $20 per month towards their internet bill.

2. Connecting Delaware Schools Initiative: In partnership with local internet service providers, the state government launched the Connecting Delaware Schools initiative to bring high-speed internet access to every public school in the state. This includes upgrading schools’ IT infrastructure and providing access to affordable broadband services.

3. Digital Equity Grants: The state government provides digital equity grants to community-based organizations working to bridge the digital divide in low-income communities. These grants fund initiatives such as digital literacy training, access to low-cost devices, and affordable internet services.

4. Telecommunications Relay Service: The DHSS operates a telecommunications relay service for those who are deaf, hard of hearing, or have a speech disability. This service allows individuals to communicate through text messaging or video chat instead of traditional phone calls, improving accessibility for those with disabilities.

5. Broadband Infrastructure Grant Program: Delaware’s Broadband Infrastructure Grant Program aims to expand broadband infrastructure in unserved and underserved areas of the state, including low-income communities. This program provides funding for broadband infrastructure projects that will improve internet accessibility.

6.. TechHire Delaware: This job training program supported by the state government focuses on providing tech training and employment opportunities for individuals from low-income communities and other underrepresented groups.

7. Mobile Hotspot Lending Programs: Some public libraries in Delaware offer mobile hotspot lending programs, allowing individuals without home broadband access or reliable internet connection to check out a mobile hotspot device with free data usage.

8. Healthcare Provider Access Improvement Grants: Through these grants, healthcare practices serving low-income populations can receive funding for telemedicine equipment and services, enabling them to provide remote care and access to telehealth resources.

9. Internet Essentials from Comcast: Delaware government has partnered with Comcast to promote the Internet Essentials program, which provides low-cost internet service and computer equipment to qualifying low-income households.

10. Digital Delaware Initiative: This statewide initiative led by the state’s CIO office focuses on improving digital literacy, access to technology, and digital inclusion for all residents, particularly those in disadvantaged communities.

4. In what ways is Delaware ensuring affordable internet and computer access for underserved populations?

1. Delaware Department of Technology and Information (DTI) Digital Equity Program:
The DTI Digital Equity Program aims to improve access to affordable internet and computer technology for underserved populations by providing grants, training, resources, and technical assistance to organizations serving low-income communities.

2. Low-Income Home Energy Assistance Program (LIHEAP):
Delaware’s LIHEAP provides financial assistance to eligible low-income households for their home energy bills. This program can help free up funds for families to afford internet and computer technology.

3. Comcast Internet Essentials:
Comcast offers low-cost internet service through its Internet Essentials program, which is available to eligible low-income households in Delaware. The program also provides the option to purchase a low-cost computer and free digital literacy training.

4. Cox Connect2Compete:
Similar to Comcast’s Internet Essentials, Cox offers discounted internet service through its Connect2Compete program for eligible low-income families in Delaware. The program also includes the option to purchase a low-cost computer and free digital literacy training.

5. Libraries Wi-Fi Hotspots:
Many public libraries in Delaware offer Wi-Fi hotspots that can be checked out by patrons for temporary use at home for those who cannot afford regular internet access.

6. Seniors Get Connected Program:
The Delaware Division of Services for Aging and Adults with Disabilities offers a Seniors Get Connected Program that provides grants to senior centers or other organizations serving seniors for the purpose of increasing technology access among older adults.

7. TechHire Initiative:
The state government has partnered with businesses and organizations as part of the national TechHire initiative, which seeks to train young people from underserved populations in high demand tech skills at little or no cost.

8. Digital Access Fund:
Senator Chris Coons established the Delaware Digital Access Fund in 2020 with an initial contribution of $300,000 from his campaign accounts. The fund supports community organizations working on initiatives aimed at bridging the digital divide in Delaware.

9. Community Tech Access Program:
The Delaware Division of Libraries partners with local organizations to provide computer and internet access to underserved communities through its Community Tech Access Program.

10. Digital Literacy Programs:
The state government, libraries, schools, and non-profit organizations offer various digital literacy programs for residents to improve their technology skills and increase their access to resources online.

5. What are the key initiatives launched by Delaware to expand broadband access across the state?

1. Broadband Investment Program: In 2019, Delaware launched a $20 million program to expand broadband infrastructure across the state, with a focus on rural areas. The program provides funding for broadband providers to build out their networks in underserved areas.

2. Broadband Expansion Plan: In 2020, Delaware released a statewide broadband expansion plan that aims to bring high-speed internet access to all residents and businesses by 2024. The plan includes a detailed map of current broadband coverage and identifies areas in need of infrastructure improvements.

3. Community Broadband Toolkit: Delaware developed a Community Broadband Toolkit to help municipalities and communities identify and address local broadband needs. This toolkit provides guidance on planning, funding, and implementing broadband projects at the community level.

4. Digital Learning Expansion Initiative: In response to the COVID-19 pandemic, Delaware launched the Digital Learning Expansion Initiative to ensure that every student has access to reliable internet connectivity and devices for remote learning. This initiative provided funding for schools to purchase laptops or tablets for students who lack access to technology at home.

5. Public-Private Partnerships: Delaware has formed partnerships with major broadband providers such as Comcast and Verizon to improve access in underserved rural areas. These partnerships include joint investments in new infrastructure and discounted services for low-income households.

6. What role does the government of Delaware play in addressing issues of unequal internet access between urban and rural areas?

The government of Delaware plays a crucial role in addressing issues of unequal internet access between urban and rural areas. Here are some specific ways in which they may approach this issue:

1. Infrastructure Investment: One of the main reasons for the digital divide between urban and rural areas is the lack of reliable and high-speed internet infrastructure in rural areas. The government can play a key role in investing in and expanding broadband infrastructure to underserved rural communities.

2. Funding and Incentives: The government can also provide funding and incentives to internet service providers (ISPs) to expand their services to rural areas. This could include tax breaks, subsidies, or grants to encourage ISPs to invest in infrastructure and provide affordable internet access to these areas.

3. Public-Private Partnerships: Collaboration between the government and private sector entities can also be an effective way to address the digital divide. Through public-private partnerships, the government can work with ISPs and other companies to develop solutions for providing internet access to rural communities.

4. Policy Initiatives: State-level policies can have a significant impact on promoting equal access to broadband services. The government can implement policies that require ISPs operating in the state to offer affordable plans for low-income households or set up special programs aimed at bridging the digital divide.

5. Education and Digital Literacy Programs: The government can also take steps to improve digital literacy skills among residents of rural communities by partnering with schools, libraries, and community centers. Providing resources, training, and educational programs can help bridge the gap and empower individuals with the skills needed to use technology effectively.

6. Data Collection and Mapping: Accurate data on internet connectivity is necessary for understanding where gaps exist and how best to address them effectively. The government can support efforts to collect data on broadband availability, speeds, and adoption rates in both urban and rural areas through initiatives such as broadband mapping programs.

Overall, it is essential for the government of Delaware to actively engage in efforts to bridge the digital divide in order to ensure equal access to resources and opportunities for all residents, regardless of their geographic location.

7. How is Delaware promoting tech education and skills development to close the digital divide among its citizens?

Delaware is actively promoting tech education and skills development in order to close the digital divide among its citizens in a few key ways:

1. Statewide Efforts to Enhance Tech Education: Delaware has implemented statewide initiatives to enhance overall technology literacy, such as the “Computer Science for All” program, which aims to provide computer science education to every student in Delaware schools.

2. Focus on STEM Education: The state also has a focus on STEM (Science, Technology, Engineering, and Math) education through various programs and partnerships with organizations like Delware Technical Community College and Delaware STEM Council.

3. Encouraging Entrepreneurship: The state provides resources for entrepreneurship and small businesses, including starting up and launching tech ventures. This enables locals to create their own businesses in the tech industry while promoting innovation within the state.

4. Technology-Focused Workforce Development Programs: Delaware offers a variety of workforce development programs that specifically target technology-related careers. These programs provide training and job placement opportunities for individuals looking to enter the tech industry or advance their current skillset.

5. Investment in Broadband Infrastructure: The state also recognizes the importance of access to high-speed internet for all citizens, especially those living in rural areas. Delaware has invested in broadband infrastructure projects aimed at expanding coverage throughout the state.

6. Partnership with Non-Profits: In addition to government-led efforts, non-profits such as Zip Code Wilmington have also played a crucial role in closing the digital divide by providing coding bootcamps and other training programs for underrepresented communities.

7. Digital Literacy Programs: The state has implemented digital literacy programs for adults and seniors, teaching them basic computer skills and internet usage so they can fully participate in today’s digital world.

Overall, Delaware recognizes the importance of closing the digital divide and continues to invest in various initiatives to promote tech education and skills development among its citizens.

8. Can you provide examples of successful public-private partnerships in Delaware that have helped bridge the digital divide?

1. Delaware Broadband Opportunity Program (DBOP)
The DBOP is a public-private partnership that aims to increase broadband access and adoption in low-income communities in Delaware. It was launched in 2015 and has since connected thousands of households to high-speed internet through partnerships with local internet service providers.

2. TechHIRE Delaware
TechHIRE Delaware is a partnership between the state government, educational institutions, and private companies aimed at providing training and employment opportunities in the technology sector for underrepresented populations. This program helps bridge the digital divide by providing skills and job opportunities for individuals who may not have had access to traditional education or employment paths.

3. The Digital Divide Coalition
The Digital Divide Coalition is a collaboration between the State of Delaware, private industry partners, and community organizations aimed at addressing the barriers to digital access and literacy faced by low-income families in Delaware. This partnership works to provide affordable internet options, digital skills training, and access to computers for families in need.

4. The Wilmington Fiberbuild Project
In 2017, the City of Wilmington partnered with private telecommunications company Cogent Communications to install 80 miles of fiber-optic cable throughout the city. This partnership not only improved internet speeds for businesses and residents but also provided seamless connectivity for public services like public safety communications and traffic management.

5. The Wireless Network Initiative
In 2020, DISA (Defense Information Systems Agency) partnered with private company AT&T to build a secure wireless network infrastructure that spans across all three counties in Delaware. This initiative provides reliable internet connectivity throughout the state, including areas that were previously underserved or unserved.

6. Energize Colleges
Energize Colleges is a partnership between educational institutions such as University of Delaware and Wesley College, local government agencies including DNREC (Delaware Department of Natural Resources and Environmental Control), non-profit organizations, and renewable energy businesses aimed at bridging the digital divide in low-income communities by providing renewable energy and digital access to underserved populations.

7. Lifeline Program
The Lifeline Program is a federal program that provides discounted phone and internet services to eligible low-income households. In Delaware, private companies like Verizon, Comcast, and AT&T partner with the state government to provide these services, expanding access to affordable communication for vulnerable communities.

8. The Public Computer Centers Project
In 2010, Delaware received funding from the American Recovery and Reinvestment Act to establish public computer centers (PCC) throughout the state. These PCCs were located in schools, libraries, community centers, and other public facilities and provided free or low-cost access to computers and high-speed internet to underserved communities. This partnership between federal, state, and local governments, as well as private organizations such as Comcast and Dell Inc., improved digital literacy skills and provided access to technology for disadvantaged individuals and families.

9. What measures has Delaware taken to address disparities in quality of internet service between different regions within the state?

1. Statewide Broadband Plan: In 2019, Delaware updated its statewide broadband plan to address disparities in quality of internet service between different regions within the state. The plan outlines strategies for expanding and improving internet access in underserved areas.

2. Grant Programs: The Delaware Department of Technology and Information (DTI) offers grant programs to fund broadband infrastructure projects in unserved and underserved areas of the state. These grants help to encourage private sector investment and improve internet service in these regions.

3. Public-Private Partnerships: Delaware has also formed public-private partnerships with telecommunication companies to expand internet access in underserved areas. These partnerships involve sharing existing infrastructure, building new infrastructure, and implementing other strategies to close the digital divide.

4. Digital Divide Fund: In 2015, Delaware established a Digital Divide Fund to support initiatives that increase access to high-speed internet in underserved communities. This fund has been used to provide grants for equipment and training for community organizations working towards bridging the digital divide.

5. Telehealth Initiative: The state has also launched a telehealth initiative aimed at improving access to healthcare services through telecommunication technology. This includes providing broadband access and devices for patients in rural or underprivileged areas.

6. Mobile Hotspots: The Delaware Division of Libraries has implemented a mobile hotspot lending program which allows individuals without reliable internet access to borrow portable Wi-Fi hotspots from their local library.

7. Broadband Task Force: The state has a Broadband Task Force that brings together stakeholders from government, education, healthcare, business, and non-profits to develop recommendations for closing the digital divide in the state.

8. Data Collection and Mapping: Delaware is continuously collecting data on broadband availability within the state and using GIS mapping tools to identify gaps in service coverage and inform decision-making on where resources should be allocated.

9. Community Outreach: To ensure that all residents have equal opportunity to access broadband services, the state conducts outreach and education programs to inform underserved communities of available resources and how to access them.

10. How has the government of Delaware utilized technology to improve service delivery and accessibility for citizens?

1. Online Services: The state of Delaware offers a variety of online services for its citizens, including motor vehicle services, business registration and renewals, tax payments, and more. This allows citizens to access these services at their convenience without having to visit government offices.

2. Mobile Apps: The state has also developed several mobile apps to improve service delivery and accessibility for citizens. These apps provide information about government services, traffic updates, emergency alerts, and more.

3. eGov First Portal: Delaware has a centralized online portal called eGov First that serves as a one-stop-shop for citizens to access all digital government services offered by the state.

4. Virtual Public Meetings: In response to the COVID-19 pandemic, Delaware has adopted virtual meeting technology to facilitate public meetings and hearings remotely. This has improved accessibility for citizens who may not be able to attend in-person meetings.

5. E-Filing Systems: The state has implemented electronic filing systems for various government documents such as tax returns and court filings, making it easier and more efficient for citizens to submit important paperwork.

6. GIS Mapping Tools: Delaware’s government uses geographic information system (GIS) mapping tools to enhance decision-making processes related to infrastructure planning, land use regulations, emergency management, and more.

7. Social Media: The state actively uses social media platforms such as Twitter and Facebook to communicate with citizens about important news and updates related to government services.

8. Digital Payment Options: Citizens can pay for government services online using credit or debit cards through secure payment portals on the state’s website.

9. 24/7 Customer Service Center: Delaware operates a 24/7 customer service center that provides assistance with common inquiries related to state agencies and services.

10. Data Transparency: Delaware was one of the first states in the nation to launch an open data portal where citizens can access public datasets and reports on various topics such as budget spending, education outcomes, and health statistics. This promotes government transparency and accountability while also providing citizens with valuable information for research and decision-making.

11. Are there any specific efforts being made by Delaware to increase digital inclusion for marginalized communities such as people with disabilities or seniors?

There are several efforts being made by Delaware to increase digital inclusion for marginalized communities, including people with disabilities and seniors. Some of these efforts include:

– The Delaware Assistive Technology Initiative (DATI) provides assistive technology devices and services to individuals with disabilities across all ages and environments. They also offer trainings, workshops, and consultations on how to use assistive technology to access technology and online resources.
– The Department of Health and Social Services has a Senior Assistance website that offers resources and information for older adults, including tips for using technology and accessing online services.
– The Delaware Libraries have launched the TechMobile, which is a mobile computer lab that travels throughout the state to provide digital literacy training and resources to underserved communities.
– In partnership with local organizations, the state hosts digital literacy classes and workshops targeted towards seniors, people with disabilities, and other marginalized communities.
– The Statewide Innovations in e-Learning conference features sessions on accessibility in online learning and tools for making digital content more inclusive for individuals with disabilities.

Overall, Delaware is committed to working towards digital inclusion for all individuals, regardless of age or ability.

12. What innovative approaches is Delaware using to increase broadband penetration in remote or underserved areas?

1. Broadband Delaware Office: The state has established the Broadband Delaware Office, which serves as a central point of contact for broadband issues and initiatives. This office works to develop partnerships with private companies, coordinate with local and federal agencies, and implement strategies to increase broadband penetration in remote or underserved areas.

2. Broadband Mapping: Delaware has developed a statewide broadband map that provides detailed information on broadband availability and speeds at the street level. This helps identify areas that lack sufficient broadband access and assists in targeting resources to those areas.

3. Public-Private Partnerships: The state has formed partnerships with private internet service providers (ISPs) to expand broadband infrastructure and services in underserved areas. Through these collaborations, new networks have been deployed, increasing accessibility for residents in these areas.

4. Statewide Network of Community Technology Centers: Delaware has established a network of community technology centers across the state, providing resources such as public computers, high-speed internet access, digital literacy training, and other programs aimed at bridging the digital divide.

5. Mobile Hotspot Lending Program: To address the lack of home internet access among low-income families in rural areas, Delaware launched a mobile hotspot lending program through its libraries. This allows families to borrow portable Wi-Fi devices for up to three weeks at a time.

6. Educational Initiatives: The state is working with schools to increase access to reliable high-speed internet for students living in underserved areas. Measures include extending Wi-Fi coverage on school grounds and providing students with mobile devices equipped with Wi-Fi hotspots.

7. Statewide Fiber Optic Infrastructure: In 2011, Delaware installed a statewide fiber optic infrastructure called “Fiber First” which connects many government facilities, colleges, and healthcare providers across the state. This infrastructure also enables ISPs to provide high-speed broadband services in smaller communities that were previously unserved or underserved.

8. Digital Literacy Programs: Delaware offers digital literacy programs aimed at helping residents understand and use technology effectively. This includes training on how to access online resources, navigate the internet, and safely and responsibly use social media.

9. Broadband Ready Community Certification: The state has implemented a broadband ready community certification program. Communities that meet the requirements receive a designation that recognizes their efforts to promote broadband access and encourage economic development.

10. Engaging Stakeholders: Delaware engages with stakeholders such as community leaders, business owners, educators, and service providers to gather insights on broadband issues in the state and collaborate on solutions to increase penetration in remote or underserved areas.

11. Digital Trust Fund: In 2020, the state established a Digital Trust Fund, which provides financial assistance for projects that improve broadband infrastructure in underserved areas. This fund also includes resources for training in digital skills and expanding digital literacy programs.

12. Telehealth Initiatives: With the COVID-19 pandemic highlighting the importance of telehealth services, Delaware is working to expand high-speed internet access across the state to support increased demand for virtual healthcare consultations.

13. How is data privacy and security being addressed by the government of Delaware during its initiatives to bridge the digital divide?

The government of Delaware is taking several measures to address data privacy and security during its initiatives to bridge the digital divide:

1. Cybersecurity Regulations: The Department of Technology and Information (DTI) in Delaware has implemented strict regulations for the protection of sensitive data. DTI regulates the use, transmission, and storage of personal information in the state’s systems by enforcing the Data Privacy and Security Act.

2. Secure Network Infrastructure: As part of its efforts to provide access to high-speed internet, the Delaware government is investing in secure network infrastructure. This includes implementing firewalls, intrusion detection systems, and other security measures to protect against cyber threats.

3. Education and Awareness: The government of Delaware is working towards raising awareness about cybersecurity among its citizens through various initiatives like trainings, workshops and educational resources.

4. Data Encryption: State agencies are required to use data encryption as a defense against unauthorized access or theft of sensitive information.

5. Multi-Factor Authentication: To strengthen cybersecurity measures, multi-factor authentication is being implemented for accessing confidential data within state systems.

6. Privacy Policies: The state government requires all agencies, contractors, and vendors handling sensitive data to have written privacy policies that outline how personal information is collected, used, disclosed and protected.

7. Data Breach Reporting: Delaware has laws in place that require organizations to report any security breaches involving personal information to affected individuals and state authorities promptly.

8. Confidentiality Agreements: The government encourages agencies to enter into confidentiality agreements with third-party vendors who may have access to citizen’s personal information.

9. Cybersecurity Audit Program (CSAP): CSAP is an annual assessment that reviews potential risks within Delaware’s technology environment by conducting a review of critical IT elements such as firewalls, databases, websites etc.

10. Social Services Protection Act (SSPA): This act provides stringent privacy controls around social services records maintained by providers or managed care organizations under contract with Delaware Health and Social Services (DHSS).

These measures demonstrate that the government of Delaware is taking data privacy and security seriously in its initiatives to bridge the digital divide and protect the personal information of its citizens.

14. Can you share success stories of individuals or communities who have benefitted from government initiatives aimed at reducing the digital divide in Delaware?

Yes, there are several success stories of individuals and communities in Delaware who have benefitted from government initiatives aimed at reducing the digital divide. Here are a few examples:

1. The Wilmington Public Library’s “Tech Center” program: This initiative, funded by the Delaware Division of Libraries, provides access to technology and digital literacy training for underserved communities in Wilmington. Through this program, individuals have learned essential skills such as how to use computers, navigate the internet, and create job search documents. Many participants have gone on to secure better-paying jobs or further their education.

2. Computers for Classrooms program: This initiative, run by the state government and private partners such as Dell Technologies and Microsoft, provides refurbished computers to low-income families with students in public schools. These computers come with pre-installed software and free internet connectivity for one year, helping students access online learning materials and complete school assignments.

3. Digital Learning Expansion Funding: In 2020, the Delaware Department of Education allocated $20 million to expand digital learning resources for schools across the state. With this funding, schools were able to purchase more devices for students and improve internet connectivity in under-resourced areas. As a result, many students who previously did not have reliable access to technology were able to fully participate in virtual learning during the COVID-19 pandemic.

4. The Delaware Department of Technology and Information’s Community Wi-Fi Program: This program aims to increase internet access in low-income neighborhoods through partnerships with local organizations and businesses. In some communities where these hotspots were set up, residents have reported being able to save money on their monthly internet bills while having steady access to necessary online services like telehealth appointments and online job applications.

Overall, these initiatives have helped bridge the digital divide in Delaware by providing access to technology, digital literacy training, and reliable internet connectivity for under-resourced individuals and communities.

15. Has there been any research or evaluation conducted on the effectiveness of various programs implemented by Delaware to bridge the digital divide?

Yes, there has been research and evaluation conducted on various programs implemented by Delaware to bridge the digital divide. For example, the Public Service Commission of Delaware (PSC) conducts an annual evaluation of the Lifeline Assistance Program, which provides discounted phone and internet service for low-income households. The PSC also evaluates the effectiveness of other programs, such as the Educational Broadband Services program and the Universal Service Fund program, in increasing access to affordable broadband services.

Additionally, in 2015, the Delaware Department of Education conducted a statewide survey to assess students’ and educators’ access to technology at school and at home. The survey found that while most students had access to devices such as laptops or tablets at school, there was wide variation in home access among students from different income levels.

In 2018, Delaware State University completed a study on the impact of providing free laptops and internet access to low-income college students through their Mobile Computing Initiative program. The study found that this initiative significantly increased students’ academic performance and helped bridge the digital divide for these students.

Furthermore, organizations such as the Alliance for Excellent Education have also conducted research on Delaware’s initiatives for closing the digital divide. In 2020, they published a report outlining strategies for increasing student access to technology and broadband in Delaware schools.

Overall, while more research is needed on specific programs implemented by Delaware, these examples demonstrate efforts being made to evaluate and improve the effectiveness of initiatives aimed at bridging the digital divide in the state.

16. How has collaboration with local governments and community organizations played a role in tackling the issue of unequal access to technology in Delaware?

Collaboration with local governments and community organizations has played a crucial role in tackling the issue of unequal access to technology in Delaware. Some ways this collaboration has been beneficial include:

1. Addressing infrastructure gaps: Local governments and community organizations have worked together to identify areas with limited or no access to internet infrastructure. They have then collaborated to implement solutions such as building new broadband networks, establishing Wi-Fi hotspots, and providing low-cost or free internet services to underserved communities.

2. Promoting digital literacy: Collaboration between local governments, non-profits, and community organizations has resulted in the development of programs to promote digital literacy among residents. These programs provide training on basic computer skills, internet usage, and online safety to individuals who may not have prior experience with technology.

3. Bridging the digital divide through partnerships: Local governments have partnered with community organizations and private companies to offer affordable devices such as laptops, tablets, and smartphones to low-income families. This helps bridge the digital divide by providing access to necessary devices for remote learning, job searching, and accessing government services.

4. Advocating for policy changes: Community organizations have played a critical role in advocating for policy changes at the state level that promote universal access to technology. For example, they have lobbied for legislation that provides funding for broadband development projects in underserved areas.

5. Providing resources for students: Many local governments and community organizations have collaborated to offer programs that provide students from low-income families with laptops or tablets for educational use. These initiatives not only promote equal access but also help close the homework gap between students from different economic backgrounds.

Overall, collaboration between local governments and community organizations has been essential in identifying barriers to technology access and finding innovative solutions to address them effectively in Delaware.

17. Is there a plan in place for sustained efforts to bridge the digital divide in Delaware, or are initiatives on a case-by-case basis?

There is a comprehensive plan in place to bridge the digital divide in Delaware. The state has implemented several initiatives and programs to increase access to affordable high-speed internet and technology resources for all its residents, regardless of income level or location. This includes partnering with private companies to expand broadband infrastructure, providing grants and subsidies for low-income households, and promoting digital literacy and skills training programs. These efforts are ongoing and will continue to be strengthened over time through collaboration with community partners and continuous evaluation of their effectiveness.

18. How has the COVID-19 pandemic affected government initiatives to bridge the digital divide in Delaware specifically?

As a small state with high internet access rates, Delaware has faced unique challenges in addressing the digital divide during the COVID-19 pandemic.

1. Ensuring Access to Remote Learning: With schools closed and students required to participate in remote learning, the state of Delaware has focused on ensuring that all students have access to adequate technology and internet connectivity. The Department of Education distributed over 7000 devices and provided over 1000 hotspots for students who did not have access to technology at home.

2. Expanding Broadband Infrastructure: The state has also continued its initiatives to expand broadband infrastructure in underserved areas. In April 2020, Governor John Carney signed an executive order creating a new task force specifically focused on expanding broadband access throughout the state.

3. Providing Assistance for Low-Income Families: In response to the increased need for internet access during the pandemic, several internet service providers, including Comcast and Verizon, have offered free or discounted services for low-income families. The state has also launched initiatives such as TechWorks and DigiGirlz which provide hands-on opportunities for students from underserved communities to learn about technology.

4. Addressing Economic Disparities: The pandemic has highlighted preexisting economic disparities in Delaware, particularly in terms of access to technology and internet connectivity. To address this issue, the state is working towards investing in workforce development programs that focus on tech skills training for underemployed individuals.

5. Supporting Local Businesses: To support local businesses affected by COVID-19 restrictions, Delaware launched a Digital Marketing Assistance program which provides training and resources for small businesses to improve their online presence and digital marketing strategies.

6. Virtual Services: To ensure that government services are still accessible during social distancing measures, many public agencies have shifted their services online or through phone calls. This includes essential services like unemployment benefits and telehealth appointments for healthcare needs.

Overall, while the pandemic has presented challenges in bridging the digital divide in Delaware, the state has taken proactive steps to address these issues and support its residents during this difficult time.

19. What measures are being taken by Delaware to ensure equitable access to technology and internet for students across all school districts?

Delaware has taken several measures to ensure equitable access to technology and internet for students across all school districts. Some of these measures include:

1. One-to-One Technology Program: Delaware has implemented a one-to-one technology program, which provides each student with a laptop or tablet device for their use throughout the school year. This ensures that every student has access to a personal computer and the necessary technology for learning.

2. Funding for Technology Infrastructure: The state has allocated significant funds to improve and expand technology infrastructure in schools, such as upgrading Wi-Fi networks, purchasing new devices, and providing training for teachers on how to integrate technology into their lessons.

3. Internet Access at Home: Delaware is working towards providing internet access at home for students who do not have it. The state has partnered with local internet service providers to offer discounted or free internet services to low-income families.

4. Digital and Print Resources: The state provides both digital and print resources to students, ensuring that those who do not have reliable internet access can still access educational materials.

5. Digital Literacy Training: Delaware offers digital literacy training programs for both teachers and students to ensure they have the necessary skills to use technology effectively in the classroom.

6. Collaboration with Community Organizations: The state works closely with community organizations and businesses to provide additional resources and support for students in need of technology or internet access.

7. Equity-Focused Policies: Delaware has developed equity-focused policies that highlight the importance of fair access to technology for all students, regardless of their socioeconomic status or location within the state.

Overall, Delaware is committed to ensuring that all students have equitable access to technology and internet resources in order to provide them with an equal opportunity for academic success.

20. Can you discuss any future plans or goals of Delaware government regarding bridging the digital divide and how they will be implemented without leaving any communities behind?

One of the top priorities for Delaware government is closing the digital divide and ensuring that all communities have equal access to technology and high-speed internet. To achieve this goal, the state has several plans and initiatives in place.

Firstly, Delaware has established a statewide Office of Broadband to coordinate efforts to expand internet access and adoption across the state. The office collaborates with local governments, community organizations, and telecommunications providers to identify underserved areas and implement solutions.

Additionally, the state has allocated significant funds towards expanding broadband infrastructure and increasing access in underserved communities. In 2018, Governor John Carney announced a $1.3 million grant program to support last-mile broadband connections in rural areas. In 2020, as part of their COVID-19 response efforts, the state launched the “Connect Delaware” initiative which provides free hotspots and devices to low-income families without high-speed internet access.

Moreover, Delaware has implemented educational programs targeting disadvantaged communities to improve digital literacy skills. These programs provide training on using technology for employment opportunities, telehealth services, educational purposes, and more.

To ensure that no community is left behind in these efforts, the state regularly conducts surveys and assessments to identify areas with low connectivity rates or limited access to technology. This data is then used to inform future policies and investments.

Overall, Delaware government’s approach towards bridging the digital divide involves collaboration with various stakeholders and targeted initiatives to address specific barriers faced by different communities. By continuously assessing progress and implementing strategic measures, they aim to create an equitable environment where all residents have access to essential technology resources.