Emergency Contacts Tips for US Citizens Traveling to Serbia

What are the emergency contact numbers in Serbia, including police, ambulance, and fire services?

Police: 192
Ambulance: 194
Servicio de Bomberos: 193

Can you provide the contact information for the nearest U.S. embassy or consulate in Serbia?

The U.S. Embassy in Serbia is located at:

Kneza Miloša 50, 11000 Belgrade, Serbia
Tel: +381-11-706-4000
Fax: +381-11-706-4001
Email: [email protected]

Is there a local equivalent of 911 or an emergency hotline in Serbia?

Yes, in Serbia the emergency hotline is 112. This number is free to call from any type of phone and can be used to access help from police, ambulance, fire services or any other emergency services.

What is the procedure for contacting local authorities in case of an emergency in Serbia?

In case of an emergency in Serbia, the best way to contact local authorities is to dial the emergency number 112. This is a universal emergency number for the whole of Serbia, and it is available 24 hours a day, 7 days a week. If you need assistance, you can also contact the local police station nearest to you.

Are there specific numbers or hotlines for reporting incidents such as theft, loss, or suspicious activities in Serbia?

Yes. The Serbian Ministry of Internal Affairs operates a 24-hour hotline for reporting incidents such as theft, loss, or suspicious activities: +381 11 3024 264. The Serbian Crime Prevention Association maintains a list of emergency numbers at their website (http://www.prevencijakriminala.org/en/emergency-numbers/).

How can I reach medical emergency services, and are there English-speaking medical facilities in Serbia?

Medical emergency services in Serbia can be reached on the following numbers:

– Ambulance: 194
– Fire Brigade: 193
– Police: 192

There are some English-speaking medical facilities in Serbia. You can search online for hospitals and clinics in your area that offer English-speaking staff.

What steps should I take if I lose my passport or other important documents in Serbia?

1. Contact the local police to report the loss.
2. Contact the nearest Serbian embassy or consulate to apply for a replacement passport.
3. Request a letter of replacement from the embassy or consulate.
4. Apply for a second identity document (ID card or birth certificate) in case you need it to replace other important lost documents.
5. Submit all necessary paperwork and fees to the embassy or consulate for processing.
6. Wait for your new passport and other documents to arrive.

Is there a 24/7 helpline or hotline for travelers to seek assistance or information in Serbia?

No, there is no 24/7 helpline or hotline for travelers seeking assistance or information in Serbia. However, travelers can seek assistance from the local tourist offices, police stations, or fire stations in the area. Additionally, the Serbian Tourist Organization (STO) offers assistance and information to travelers via its website and telephone hotline which is available from 9am to 5pm Monday to Friday.

What are the local search and rescue services, and how can they be contacted in Serbia?

The Search and Rescue Services in Serbia are provided by the Ministry of Interior (MUP). The MUP operates several specialized Search and Rescue teams at both national and regional level. These teams provide rescue services in emergencies such as floods, fires, natural disasters, and search for lost persons.

In Serbia, the local regional Search and Rescue units are organized into regional centers located in Belgrade, Nis, Novi Sad, Kraljevo, Kragujevac, Valjevo and Subotica. These centers have their own dedicated teams which are on-call 24 hours a day to respond to emergencies.

The MUP Search and Rescue teams can be contacted directly by calling the national emergency number: 112. Alternatively, the regional centers can be contacted by their respective emergency numbers:

Belgrade: 192
Nis: 193
Novi Sad: 194
Kraljevo: 195
Kragujevac: 196
Valjevo: 197
Subotica: 198

In case of a natural disaster, whom should I contact for information and assistance in Serbia?

In case of a natural disaster in Serbia, the best point of contact is the Ministry of Interior at +381111293200. You may also reach out to the Ministry of Defence at +381113228545 for information and assistance.

What support services does the U.S. embassy or consulate in Serbia offer in times of crisis?

The U.S. Embassy in Serbia offers a range of support services in times of crisis, including:
-Emergency financial assistance
-Assistance in locating missing persons
-Assistance in obtaining legal counsel
-Assistance with immigration and customs issues
-Support and counseling for victims of crime
-Assistance with travel arrangements
-Emergency medical care referrals
-Information about local resources available in the community
-Crisis response services and referrals
-Emergency contact information for family members in the U.S.

Is there a local equivalent to the U.S. State Department’s Overseas Citizens Services (OCS) that I can contact in Serbia?

Yes, you can contact the Consular Section of the Embassy of the United States in Serbia for Overseas Citizens Services. You can contact them by email at [email protected] or directly at +381 11 7611-728.

How can I register with the U.S. embassy or consulate for updates and assistance during my stay in Serbia?

You can register for updates and assistance through the State Department’s Smart Traveler Enrollment Program (STEP). To register, simply go to https://step.state.gov and follow the instructions. You will need to provide your name, date of birth, passport information, contact information, and travel plans. Once you have completed the registration process, you will receive timely alerts and updates from the embassy or consulate in Serbia.

Are there specific contacts or resources for Americans dealing with legal issues in Serbia?

The U.S. Embassy in Belgrade can provide advice to Americans dealing with legal issues in Serbia. The contact page for the embassy provides phone and email addresses, as well as a link to a legal assistance webpage. Additionally, the American Bar Association has a Central and East European Law Initiative which provides assistance in Serbia related to legal issues.

What is the process for reporting incidents of harassment or discrimination in Serbia?

The process for reporting incidents of harassment or discrimination in Serbia is based on the Law on the Prohibition of Discrimination, which was adopted in 2009. Under this law, victims of harassment or discrimination must file a complaint with the Commissioner for Equality. Upon receiving the complaint, the Commissioner will investigate the incident and decide if further action needs to be taken. Depending on the severity of the incident, further action can be taken by the Commission or by other legal entities such as the Ombudsman or the Serbian Ministry of Justice. In more severe cases, criminal proceedings may be initiated.

¿Existe un contacto policial local que no sea de emergencia para situaciones que requieren asistencia policial pero que no son emergencias inmediatas?

Yes, most local police departments will have a non-emergency line that you can call for situations such as noise complaints, suspicious activity, parking issues, etc. For example, in the US, you can contact your local police department’s non-emergency line by dialing 311 or looking up the number online.

How can I contact my country’s embassy or consulate if I’m in a remote or rural area of Serbia?

If you are in a remote or rural area of Serbia, you can contact the embassy or consulate of your home country by phone, email, or a website contact form. You can also look for consular services offered by the nearest city or town. The website of the embassy or consulate should provide contact information and any instructions for how to request consular services.

Are there local crisis hotlines or mental health support services available in Serbia?

Yes, there are several crisis hotlines and mental health support services available in Serbia. The Samaritans of Serbia provide telephone and text-based emotional support 24/7 on their helpline: 0800 800 888. The Mental Health Support Center in Novi Sad offers free consultation services for those experiencing mental health issues. The Center for Mental Health in Belgrade also provides psychological counseling and psychiatric services for those in need. Additionally, the Ministry of Health provides mental health programs at public hospitals throughout Serbia.

In case of a transportation-related emergency, whom should I contact for assistance in Serbia?

The police emergency number in Serbia is 192. You can contact them for assistance in the event of a transportation-related emergency.

How can I quickly and efficiently communicate with emergency services if there is a language barrier in Serbia?

In Serbia, most emergency services are able to provide service in English. If you speak Serbian, you can use translator apps like Google Translate or Microsoft Translator to easily communicate with emergency services. Additionally, many emergency services provide telephone interpreting services for people who do not speak Serbian. For instance, the Medical Emergency Service in Belgrade offers a 24/7 interpreting service in English and other languages.