International Health Insurance – Companies

1. What international health insurance companies are available in my country?


The availability of international health insurance companies in each country may vary. Some popular international health insurance companies include Cigna, Aetna, Allianz, AXA, and Bupa. It is best to research and compare different insurers to find the best plan that suits your needs in your specific country.

2. What is the coverage offered by different international health insurance companies?


The coverage offered by different international health insurance companies may vary, but typically they include the following:

1. Inpatient and outpatient care: This includes hospitalization, surgery, consultations, diagnostic tests, and other medical procedures requiring a hospital stay.

2. Emergency medical treatment: This covers sudden unforeseen injuries or illnesses that require immediate medical attention.

3. Prescription drugs: Coverage for prescribed medications needed for treatment will vary depending on the specific plan.

4. Preventive care: Many international health insurance plans include coverage for routine check-ups, vaccinations, and other preventive services to promote overall health and wellness.

5. Mental health care: Some plans may cover mental health services such as therapy and counseling sessions, but not all plans do.

6. Maternity care: Coverage for pregnancy-related care, including prenatal appointments, delivery, and postnatal care may or may not be included in the plan.

7. Medical evacuation and repatriation: This covers the cost of transportation to move an injured or ill person to a location where they can receive medical treatment if it is not available locally or return to their home country in case of a serious illness or injury.

8. Dental and vision care: Some international health insurance plans offer optional coverage for dental and vision care services in addition to basic medical coverage.

9. Pre-existing conditions: Most international health insurance plans exclude coverage for pre-existing conditions which are any injuries or illnesses that existed before applying for the insurance policy.

10. Personal liability coverage: This provides protection against lawsuits brought by third parties due to accidents caused by the insured person’s actions.

It is important to carefully review the specific coverage offered by each international health insurance company before choosing a plan to ensure that it meets your individual needs.

3. Do these companies provide coverage for pre-existing medical conditions?


It is important to check with each individual insurance company to determine if they offer coverage for pre-existing medical conditions. Some companies may offer limited coverage or require a waiting period, while others may provide full coverage. It is important to carefully review the terms and conditions of any insurance policy before purchasing it to ensure your pre-existing medical conditions are covered.

4. Are there any restrictions on age or nationality for coverage with international health insurance companies?


There may be age restrictions for certain types of coverage, such as long-term care or pre-existing conditions. Some international health insurance companies may also have restrictions on nationality or residency, such as only insuring residents of certain countries or regions. It is important to research the specific policy and company to determine any potential age or nationality restrictions for coverage.

5. Can I choose my own network of doctors and hospitals with these insurance companies?


Yes, you can typically choose your own network of doctors and hospitals with most insurance companies. However, the specific options may vary depending on the plan you choose. It is important to research and compare different plans to ensure that the insurance company has a network that meets your needs and preferences.

6. What types of plans do these companies offer (e.g. individual, family, expat, global)?

The types of plans offered by these companies may vary, but common types of health insurance plans include:

1. Individual Health Insurance: This type of plan is purchased by an individual for themselves and their immediate family members.

2. Family Health Insurance: This plan covers the entire family, including spouse, children, and sometimes extended family members.

3. Expat Health Insurance: This type of plan is designed for individuals who are living or working abroad for an extended period of time.

4. Global Health Insurance: These plans provide coverage for individuals and families who travel frequently or live in multiple countries.

5. Group Health Insurance: These plans are offered by employers to their employees as part of their employee benefits package.

6. Short-term Health Insurance: This type of plan provides temporary coverage for a specific period of time, typically less than 12 months.

7. Medicare Supplement Plans: These plans provide additional coverage for expenses not covered by original Medicare.

8. Catastrophic Health Insurance: This plan offers minimum essential coverage at a lower cost, but with high deductibles and out-of-pocket costs.

It is important to note that not all insurance companies offer all types of plans. Some may specialize in certain types such as expat or global health insurance, while others may offer a variety of options for individuals and families.

7. Are there options for customizable coverage to fit my specific needs?


Yes, most insurance companies offer customizable coverage options to fit your specific needs. This may include adding additional coverage for high-value items, choosing different deductibles, or selecting specific types of coverage such as liability or comprehensive. You can also speak with an insurance agent to discuss your unique needs and they can help tailor a policy that meets your requirements.

8. Do these insurance companies cover emergency medical evacuation and repatriation?


It depends on the specific insurance plan you have chosen. Some insurance companies may offer coverage for emergency medical evacuation and repatriation as part of their standard plans, while others may offer it as an optional add-on or require you to purchase a separate policy specifically for these services. It is important to carefully review your insurance policy or speak with your provider to determine if these services are included in your coverage.

9. Are mental health services covered under international health insurance plans?


It depends on the specific policy and plan chosen. Many international health insurance plans do include coverage for mental health services, but the extent of coverage may vary. It is important to carefully review the details of a policy to determine if mental health services are included and what limitations or restrictions may apply.

10. What is the waiting period for coverage to begin with these companies?


The waiting period for coverage to begin can vary among insurance companies and policies. It usually ranges from 30 days to 90 days, but some policies may have a shorter or longer waiting period. It is important to check with the specific insurance company to find out their waiting period for coverage to begin.

11. How does billing and claims processing work when seeking treatment outside of the country?


When seeking treatment outside of the country, billing and claims processing may work differently compared to seeking treatment within your own country. Here are some key points to keep in mind:

1. Insurance Coverage: Before seeking treatment outside of the country, it’s important to understand whether your insurance plan covers international medical services. Some insurance plans may cover emergency medical care while traveling abroad, but not all may cover planned or routine treatments.

2. Contact Your Insurance Provider: It’s essential to contact your insurance provider before undergoing any international medical procedures. They can provide you with information on coverage and guide you through the billing and claims process.

3. Pre-Authorization: Depending on your insurance provider and plan, pre-authorization may be required for any international medical services. This means that you will need to get approval from your insurer before undergoing any treatments.

4. Out-of-Network Providers: Seeking treatment outside of the country may mean using out-of-network providers who do not have an agreement with your insurance company. In this case, you may be responsible for a larger portion of the costs or paying in full upfront and seeking reimbursement later.

5. Itemized Bill: It’s essential to obtain an itemized bill from the healthcare provider abroad as proof of payment for services rendered. This will help you submit a claim for reimbursement from your insurance company.

6. Currency Exchange Rates: You will need to factor in currency exchange rates when submitting a claim for reimbursement as most insurers will only pay in their local currency equivalent.

7. Time Limitations: Some insurance plans have specific time limits on how long after receiving medical services you can submit a claim for reimbursement, so make sure to check with your insurer beforehand.

8. Documentation Requirements: Your insurer might require additional documentation such as detailed medical records, doctor’s notes or receipts before processing your claim, so it’s always best to keep copies of all documents related to the treatment you received abroad.

9. Reimbursement Process: The reimbursement process may vary depending on your insurance provider. Some may require you to submit a claim form, while others may have an online portal for submitting claims.

10. Different Healthcare Systems: It’s crucial to understand that healthcare systems, billing, and codes used abroad may differ from those in your own country, which can impact the processing of claims.

11. Additional Costs: In addition to medical bills, there may be other costs associated with seeking treatment outside of the country such as travel expenses and accommodations that may not be covered by your insurance plan. Make sure to factor in these costs when budgeting for international medical treatment.

12. Are routine check-ups and preventative care covered under these plans?


It depends on the specific plan and insurance provider. Most plans do cover routine check-ups and preventative care, but it’s important to carefully review your plan documents or contact your insurance provider for specific coverage details. Some plans may have limitations or require a copay for these services.

13. Do these insurance companies provide 24/7 customer support for their policyholders?


It depends on the specific insurance company. Some may offer 24/7 customer support, while others may only have customer service available during regular business hours. It’s best to check with each insurance company directly for their customer service availability.

14. Is there a limit on the amount of coverage or number of claims per year with these plans?


It depends on the specific insurance plan. Some plans may have a limit on the amount of coverage per year, while others may have a limit on the number of claims that can be made within a certain period of time. It is important to review the details of your insurance plan or speak with your insurance provider to understand any limitations or restrictions that may apply.

15. Are prescription drugs covered under international health insurance plans?


It depends on the specific international health insurance plan. Some plans may cover prescription drugs as part of their coverage, while others may require additional coverage or only cover certain types of medication. It is important to carefully review the terms and benefits of the plan you are considering to determine if prescription drug coverage is included.

16. Can I add additional benefits such as dental or vision coverage to my plan?


Yes, you may be able to add additional benefits such as dental or vision coverage to your plan. Depending on your health insurance provider and the specific policy you have, you may be able to add these benefits at an additional cost. It is important to review your plan’s benefits and speak with your insurance provider to determine if these additional benefits are available and how much they will cost.

17. How do premiums and deductibles compare among different international health insurance companies?

Premiums and deductibles can vary significantly among different international health insurance companies. This is because each company has its own underwriting process and risk assessment factors, as well as varying levels of coverage and policy options.

Some companies may offer lower premiums but have higher deductibles, while others may have higher premiums with lower deductibles. It’s important to thoroughly research and compare multiple companies to find the best balance of premium cost and deductible level for your specific needs and budget.

18. Are there any network restrictions when seeking treatment abroad with these plans?


Some network restrictions may apply, depending on the specific plan and provider. It is important to review the plan details and network coverage before seeking treatment abroad. Some plans may have a limited network of providers abroad, which could result in higher out-of-pocket costs if you seek treatment outside of that network. It is recommended to contact the insurance provider directly for more information about any potential network restrictions when seeking treatment abroad.

19. How do I renew my policy with an international health insurance company if I relocate to a new country?


If you relocate to a new country, you will need to contact your international health insurance provider and inform them of the change in your location. They will then advise you on the steps to take for renewing your policy in the new country.

This may include:

1. Update your personal details: You will need to update your personal information with the insurance company, such as your new address and contact information.

2. Review coverage options: Depending on the country you are moving to, there may be different coverage options available. It is important to review these options with your insurance provider to ensure that your policy meets your needs in the new location.

3. Renew or revise your policy: Your insurance provider may offer the option to renew or revise your existing policy for the new location. This may involve adjusting coverage levels or premium amounts.

4. Provide documentation: You may be required to provide certain documents related to your relocation, such as a visa or work permit, in order to renew or revise your policy.

5. Pay any outstanding premiums: If you have any outstanding premiums on your existing policy, you will need to pay these before renewing or revising it for the new location.

It is important to contact your international health insurance provider as soon as possible before relocating so that they can assist you with a smooth transition and ensure that you have continuous coverage in the new country.

20. What resources do these insurance companies offer for finding qualified healthcare providers in different countries?


Insurance companies may offer various resources for finding qualified healthcare providers in different countries, including:

1. Provider Network: Many insurance companies have a network of pre-approved healthcare providers in different countries that are covered under their plan. Customers can refer to this network to find qualified providers.

2. Online search tools: Some insurance companies offer online search tools that allow customers to search for qualified healthcare providers by location, specialty, and other criteria.

3. Customer service support: Insurance companies may have a customer service team that can assist customers in finding qualified healthcare providers in different countries.

4. Referral services: Some insurance companies have partnerships with international medical assistance organizations or referral services that help customers find and access quality healthcare abroad.

5. Local representatives: In some cases, insurance companies may have local representatives or offices in different countries who can provide recommendations for qualified local healthcare providers.

6. Doctor directories: Insurance companies may also maintain directories of doctors and hospitals in different countries that are covered under their plans.

7. Mobile apps: Some insurance companies have mobile apps that offer information on local healthcare providers, including ratings, reviews, and contact information.

8. Medical concierge services: Certain insurance plans may include medical concierge services where a dedicated representative can help coordinate care and recommend qualified healthcare providers in different countries.

9. Telemedicine services: With the increasing use of telemedicine, some insurance companies now provide virtual consultations with qualified physicians in different countries through their mobile apps or websites.

10. Third-party resources: Insurance companies may also partner with third-party organizations such as medical tourism agencies or international health providers to help customers find and access quality healthcare abroad.