Cultural Sensitivity in Malaysia

1. How do Malaysia people typically greet one another?


In Malaysia, people typically greet each other by saying “hello” or “selamat sejahtera” which means “peace and prosperity”. Handshakes are also commonly used as a greeting between acquaintances, while close friends and family members may hug or kiss on the cheek. It is also common to address someone with their title or honorific, such as “encik” (Mr.), “puan” (Mrs.), or “tuan/puan sri” (Sir/Madam). In more traditional settings, people may also greet each other by bowing or clasping their hands together in a prayer-like gesture known as the “salam” greeting.

2. What are the most important cultural customs and traditions in Malaysia?


1. Malay Culture – Malays make up the largest ethnic group in Malaysia and their culture heavily influences the overall traditions and customs in the country. This includes their language, religion (Islam), food, clothing, and social practices.

2. Festivals & Celebrations – Malaysians celebrate a variety of festivals throughout the year, including Muslim festivals such as Eid al-Fitr and Eid al-Adha, as well as cultural festivals like Chinese New Year, Deepavali (Diwali), and Christmas.

3. Traditional Clothing – The baju kurung is the traditional dress for women in Malaysia, while men typically wear the baju melayu. These outfits are often seen during special occasions and celebrations.

4. Food – Malaysia is known for its diverse culinary scene, with influences from Malay, Chinese, Indian, and other cultures. Sharing meals with family and friends is an important part of Malaysian culture.

5. Customs & Etiquette – Respect for elders and hierarchical relationships are important in Malaysian culture. Removing shoes before entering a home or religious building is also a common custom.

6. Multiethnic & Multicultural Society – Malaysia’s population consists of various ethnic groups including Malays, Chinese, Indians, and indigenous communities. This diversity contributes to the country’s vibrant culture.

7. Traditional Music & Dance – Traditional music featuring instruments such as drums and gamelan can be heard during cultural performances and celebrations. Traditional dances like joget and silat are also popular in Malaysia.

8 Vintage Buildings & Architecture – Many historic buildings in Malaysia reflect the country’s colonial past, particularly with British architecture found in cities like Kuala Lumpur and Penang.

9 Noble Values of Harmony & Tolerance – Unity among different races and religions is highly valued in Malaysian society, making it a peaceful country despite its diverse population.

10 Government-Recognized Holidays – Some holidays celebrated in Malaysia include Independence Day on August 31st; Federal Territory Day on February 1st; and the birthday of the current King, Yang Di-Pertuan Agong, on September 9th.

3. How do Malaysia people show respect to elders or authority figures?


1. Addressing them with honorifics: In Malaysia, it is customary to use honorific titles when addressing elders or authority figures, such as “Uncle” or “Auntie” for someone older or in a position of authority.

2. Using polite language: Politeness and respect are highly valued in Malaysian culture, and people are expected to speak respectfully to elders and those in positions of authority. This includes using honorifics, speaking in a calm and respectful tone, and avoiding confrontational language.

3. Showing physical gestures of respect: Malaysia has specific physical gestures that are used to show respect to elders or authority figures. This may include bowing slightly or placing one’s hand over the heart while greeting them.

4. Offering gifts: It is common for Malaysians to bring small gifts or tokens of appreciation when visiting the homes of their elders or superiors as a sign of respect.

5. Following customs and traditions: Many Malaysian cultures have specific customs and traditions that revolve around showing respect to elders and authority figures, such as performing traditional greetings or offering prayers.

6. Listening attentively: Showing interest and actively listening to what an elder or authority figure has to say is another way to show respect in Malaysian culture.

7. Obeying rules and instructions: Following rules, regulations, and instructions given by elders or authority figures is considered a sign of respect in Malaysian society.

8. Seeking their advice and guidance: It is common for younger Malaysians to seek advice and guidance from their elders or authority figures on important matters, which shows respect for their knowledge and wisdom.

9. Avoiding interrupting them: Interrupting an elder or someone in a position of authority while they are speaking is seen as disrespectful in Malaysian culture.

10.. Expressing gratitude: Saying “thank you” regularly when receiving help, guidance, or advice from an elder or authority figure is considered a way of showing respect and appreciation.

4. Are there any specific gestures or body language that could be considered offensive in Malaysia?

Some gestures or body language that could be considered offensive in Malaysia include pointing with the index finger (as it is seen as a sign of aggression), crossing your arms over your chest (seen as being closed-off or confrontational), and showing the bottom of your feet (considered disrespectful). It is also important to avoid excessive physical contact, especially between people of different genders. Additionally, make sure to use your right hand for giving and receiving items or gestures, as the left hand is traditionally seen as unclean.

5. How does religion impact daily life in Malaysia?


Religion plays a significant role in daily life in Malaysia, as it is a multicultural and multi-religious country. Islam is the official religion of the country, with about 61.3% of the population being Muslim. Christianity, Buddhism, and Hinduism are also widely practiced by significant portions of the population.

Here are some ways that religion impacts daily life in Malaysia:

1. Holidays: Religious festivals and holidays are observed throughout the year in Malaysia, including major Islamic celebrations such as Eid al-Fitr (end of Ramadan) and Eid al-Adha (Feast of Sacrifice), as well as Christian holidays like Christmas and Good Friday.

2. Dietary practices: Many Malaysians follow religious dietary restrictions, such as eating halal food (prepared according to Islamic laws) for Muslims or avoiding beef for Hindus. These practices also influence the availability of certain foods in markets and restaurants.

3. Prayer times: In Muslim-majority areas, prayer times are announced through loudspeakers from mosques five times a day, signaling a pause from daily activities for prayer. Non-Muslims may also adapt their schedules to accommodate these prayer times out of respect.

4. Dress code: Malaysia is influenced by conservative Islamic values in terms of dress code, particularly for women. While there are no specific laws governing dress, it is generally expected that men and women dress modestly in public places.

5. Government policies: The Malaysian government has incorporated elements of Islam into its legal system and public policies, reflecting the country’s status as an Islamic state. For example, Sharia law applies to matters such as marriage, divorce, inheritance, and custody among Muslims.

6. Interfaith interactions: The diversity of religions in Malaysia allows for interfaith interactions on a daily basis among individuals from different backgrounds. This can lead to greater cultural understanding and tolerance among people.

7. Social events: Religious gatherings and events play a significant role in Malaysian society, bringing communities together for cultural and spiritual celebrations. These events often include music, food, and traditional dances.

8. Moral code and values: Religion also influences the moral code and values of Malaysians, impacting their daily interactions with others and guiding their decision-making processes.

Overall, religion plays an integral role in shaping daily life in Malaysia, influencing everything from individual beliefs and practices to government policies and societal norms.

6. Is there a dress code that should be followed in certain settings or situations?

Yes, there are certain dress codes that should be followed in different settings or situations. For example, at a formal event or business meeting, it is appropriate to wear more professional and conservative attire such as suits, dresses, and closed-toe shoes. In contrast, at a casual social gathering or on a day off, it may be more acceptable to wear relaxed and comfortable clothing like jeans and t-shirts. It is important to consider the context and purpose of the event or situation when choosing an appropriate dress code.

7. Are there any topics that should be avoided when conversing with someone from Malaysia?


Yes, it is advisable to avoid discussing sensitive political and religious topics when conversing with someone from Malaysia. It is important to be respectful and aware of local customs and beliefs, and refrain from making assumptions or voicing strong opinions on these topics. Additionally, talking about racial or cultural stereotypes should also be avoided.

8. In what ways is gender roles and expectations different in Malaysia compared to other cultures?

Gender roles and expectations in Malaysia are influenced by cultural and religious beliefs, as well as historical and social norms. Here are some key ways in which they differ from other cultures:

1. Traditional Gender Roles: In Malaysia, traditional gender roles are still prevalent and heavily relied upon. Men are typically seen as the breadwinners of the family while women are seen as caretakers of the household.

2. Gender Equality: While there have been efforts towards promoting gender equality in Malaysia, there is still a significant gap between men and women in terms of education, employment opportunities, and political representation.

3. Cultural Influence: The multi-ethnic and multi-cultural nature of Malaysian society means that gender roles may be influenced by different cultural practices and expectations. For example, among Malay communities, there is a strong emphasis on the importance of modesty and obedience for women.

4. Religion: Islam is the dominant religion in Malaysia, which has an impact on gender roles and expectations. Islamic teachings dictate traditional roles for men and women within the family and society.

5. Attitudes Towards LGBTQ+ Community: In comparison to many Western cultures, attitudes towards individuals who identify as LGBTQ+ can be more conservative in Malaysian society.

6. Parental Expectations: Family expectations play a significant role in shaping traditional gender roles in Malaysia. There is often pressure for both men and women to conform to societal expectations set by their parents.

7. Workforce Participation: Women’s participation in the workforce is steadily increasing in Malaysia but remains lower than men’s participation due to factors such as traditional perceptions of women’s roles as homemakers, lack of affordable childcare options, and discrimination.

8. Changes Over Time: Like many other countries around the world, Malaysian society is evolving with changing views on gender roles and expectations. Younger generations tend to have more progressive attitudes towards gender equality compared to older generations.

Overall, gender roles in Malaysia are shaped by a combination of cultural, religious, and social factors, which may differ from other cultures due to their unique history and influences.

9. How do holidays and celebrations differ in Malaysia compared to other countries?


Holidays and celebrations in Malaysia are unique and diverse, reflecting the country’s multicultural society. While many holidays and festivals are shared with other countries, there are also some distinct differences in the way they are celebrated in Malaysia.

1. Religious Diversity: Malaysia is a multi-ethnic and multi-religious country, with Islam, Buddhism, Christianity, and Hinduism being the major religions. As a result, there is a wide variety of holidays and celebrations that reflect this diversity.

2. Cultural Fusion: Many of the Malaysian holidays and celebrations fuse together different cultures and traditions to create a unique experience. For example, Chinese New Year is celebrated by people of various ethnicities, incorporating both Chinese and Malay customs.

3. Length of Festivities: Malaysians love to celebrate, which can be seen in the length of time for certain holidays. For instance, Hari Raya Aidilfitri (Eid) is celebrated for a whole month with open houses where people visit each other’s homes to partake in traditional food and drinks.

4. Food Galore: Malaysians celebrate any occasion with food – lots of it! Holidays such as Hari Raya Puasa (end of Ramadan), Chinese New Year, Deepavali (Hindu festival of lights), and Christmas involve feasting on traditional dishes specific to each holiday.

5. Street Festivals: Many Malaysian holidays involve colorful street festivals that showcase cultural performances, parades, and decorations. Examples include Thaipusam (a Hindu festival) where devotees carry large decorated structures through the streets or Chingay (Chinese street parade).

6. National Holidays: National Day on August 31st commemorates Malaysia’s independence from British colonial rule in 1957. The celebration involves parades, processions, cultural performances showcasing national heritage at Merdeka Square in Kuala Lumpur.

7. Public Holidays based on Religions: Besides national days recognized by the entire country, public holidays are also observed based on the religious beliefs of different ethnic groups. For instance, Hari Raya Puasa is a Muslim holiday while Thaipusam is a Hindu festival.

8. Non-religious Celebrations: There are also several non-religious celebrations that are unique to Malaysia. These include the King’s Birthday (Agong’s Birthday), which celebrates the reigning monarch’s birthday, and National Day of Malaysia Sarawak on July 22nd.

9. Ethnic-Specific Celebrations: Certain holidays in Malaysia are specific to certain ethnicities. For example, Gawai Dayak, which marks the beginning of the rice harvesting season for the indigenous people in Sarawak, and Kaamatan, a harvest festival celebrated by Sabahans.

In summary, holidays and celebrations in Malaysia embrace diversity and bring together people from different cultures and backgrounds to celebrate their differences. Food and festivities play an important role in these celebrations, making them joyful occasions for all Malaysians to come together and enjoy.

10. Are there cultural taboos surrounding food or dining etiquette in Malaysia?

Yes, there are several cultural taboos surrounding food and dining etiquette in Malaysia, including:
– Using your left hand to handle food is considered impolite, as it is traditionally associated with personal hygiene practices. Always use your right hand to serve and eat food.
– Pointing with your chopsticks or utensils is considered rude. Use them only for eating and not for gesturing.
– It is customary to leave a small amount of food on your plate when you finish eating, as cleaning the plate completely can be seen as a sign that you are still hungry and not satisfied with the meal.
– Avoid discussing sensitive topics such as religion or politics during meals, as they may cause discomfort or tension among diners.
– In Malay culture, it is considered polite to offer food or drinks to those around you before serving yourself.
– Eating pork or consuming alcohol in front of Muslims may be considered disrespectful, as these substances are prohibited in Islam. Be mindful of those around you and their dietary restrictions.
– Sharing dishes with others at the table is common practice in Malaysian dining culture. Refusing to try food offered by others may be seen as impolite.
– Burping loudly at the dinner table is generally frowned upon and should be avoided.
– Tipping is not customary in Malaysia, so it is not necessary to leave a tip after dining out.

11. How are decisions made in a group setting, such as a business meeting, in Malaysia?


In Malaysia, decisions are typically made through a democratic process where each member of the group has an equal opportunity to voice their opinions and contribute to the decision-making process. The final decision is often reached through discussions and consensus-building rather than top-down directives.

1. Establishing Guidelines: Before the meeting begins, group members may agree on certain guidelines for making decisions. This could include a specific time frame for discussions and clear rules for how information will be shared and evaluated.

2. Open Discussion: During the meeting, group members are encouraged to openly express their opinions and perspectives on the issue at hand. These discussions can involve sharing relevant information, brainstorming potential solutions, and addressing any concerns or objections.

3. Considering Different Perspectives: In Malaysian culture, it is important to consider different viewpoints and take into account diverse backgrounds and experiences during decision-making. Group members are expected to respect each other’s opinions and actively listen to understand differing perspectives.

4. Seeking Consensus: The goal of decision-making in Malaysia is often to reach a consensus rather than a majority vote. This means that all members of the group should have their concerns addressed, and there is a collective effort to find a solution that everyone can agree on.

5. Valuing Harmony: Harmony is highly valued in Malaysian culture, so decision-making processes may prioritize maintaining good relationships within the group over individual interests or goals.

6. Consulting with Leaders: Depending on the hierarchical structure of the organization or group, leaders may have a significant influence in the decision-making process but are still expected to consider input from other members before making a final decision.

7. Final Decision: Once all perspectives have been heard and discussed, a final decision may be made by consensus or by taking a vote among all members if no consensus can be reached.

12. What is the general attitude towards time and punctuality in Malaysia?


The general attitude towards time and punctuality in Malaysia is relatively relaxed, compared to other countries such as Japan or Germany where punctuality is highly valued. While being on time for important events and appointments is considered polite and respectful, there is generally more flexibility when it comes to social gatherings and informal meetings. This may be attributed to the cultural concept of “rubber time” where delays and schedule changes are perceived as a normal part of daily life. However, in professional settings or business meetings, punctuality is still expected and appreciated.

13. Are there any superstitions or beliefs that are deeply ingrained in the culture of Malaysia?


Yes, there are several superstitions and beliefs deeply ingrained in the culture of Malaysia. Some common ones include:

1. Belief in spirits and ghosts (known as “hantu” in Malay) – Many Malaysians believe that certain places or objects may be haunted by spirits and should be avoided.
2. Superstition around number 13 – Similar to Western cultures, the number 13 is often avoided or considered unlucky in Malaysia.
3. Belief in the “evil eye” – It is believed that jealousy or envy from others can cause harm to an individual.
4. Superstition around certain days or times – For example, some believe that it is bad luck to travel on Tuesdays and Fridays.
5. The influence of Feng Shui – Many Malaysians follow certain Feng Shui principles when it comes to arranging furniture or choosing a home.
6. Taboo topics during certain events – It is considered taboo to discuss death during festive occasions such as Chinese New Year.
7. Belief in good luck charms – Many Malaysians carry good luck charms with them for protection and good fortune.
8. Superstitious beliefs surrounding pregnancy and childbirth – For example, pregnant women are advised not to attend funerals or wear black clothes.
9. Superstitions related to food – Some Malaysians believe that certain foods, such as durian fruit, should not be eaten at night.
10. Belief in divination and fortune-telling – Some Malaysians consult mediums or fortune-tellers for guidance or predictions about their future.

14. Is physical contact, such as handshakes or hugs, common when meeting someone for the first time?


It depends on the culture and personal preference of the individuals involved. In some cultures, such as Western cultures, handshakes are common when meeting someone for the first time, while in other cultures physical contact may be avoided or replaced with a traditional greeting such as a bow or nod. Hugs may also be common in close social circles or among friends, but are less likely to occur when meeting someone for the first time. Ultimately, it is important to respect personal boundaries and cultural norms when interacting with others.

15. What role does family play in the daily life of a person from Malaysia?

Family plays a significant role in the daily life of a person from Malaysia. In Malaysian culture, family is highly valued and regarded as the cornerstone of society. Most Malaysians live in extended families, with several generations living together in one household. As such, family members interact with each other on a regular basis, often sharing meals and participating in group activities.

Parents hold a central position within the family and are highly respected. They are responsible for providing guidance and ensuring the well-being of their children. Children are also expected to show respect and obedience towards their parents and other elders in the family.

In addition to immediate family members, extended family members such as grandparents, aunts, uncles, and cousins also play an important role in Malaysian daily life. Family gatherings and celebrations are common occurrences, where relatives come together to bond and catch up with each other.

Furthermore, family ties are often strong even after children grow up and move out of their parents’ homes. It is not uncommon for adult children to continue living near their parents or for families to gather regularly for meals or special occasions.

Overall, family is considered a source of support, protection, love, and guidance for individuals in Malaysia. Maintaining close relationships with family members is an important aspect of daily life and is highly cherished by Malaysians.

16. How does social class impact interactions and relationships within the culture of Malaysia?


The impact of social class in Malaysia can be seen in various aspects of interactions and relationships within the culture. Some ways in which social class can affect these dynamics include:

1. Social stratification: In Malaysia, there exists a clear hierarchy among different classes, with the upper class having significant power and influence compared to lower classes. This stratification can impact how individuals from different social classes interact with one another.

2. Social circles and networks: Social class often determines the type of people one associates with, and this can impact the formation of friendships and relationships. People from similar social backgrounds tend to form close connections as they share similar interests and experiences.

3. Education and career opportunities: Those from higher social classes generally have better access to education and career opportunities, leading to a certain level of prestige and status. This may create barriers for individuals from lower classes to build relationships with those from higher classes.

4. Consumption patterns: The concept of “keeping up with the Joneses” is prevalent in Malaysian society, where people from different social classes may be judged based on their consumer choices. This could lead to strained interactions or feelings of superiority/inferiority between individuals from different classes.

5. Power dynamics in romantic relationships: In traditional Malaysian culture, marriages are often arranged within similar social classes, ensuring that wealth and status are maintained within families. This can create limitations for individuals to pursue relationships outside their social class.

6. Resentment and discrimination: The disparity between social classes can result in resentment among lower-class individuals towards those from higher class, leading to discrimination or unequal treatment in daily interactions.

Overall, it is evident that social class plays a significant role in shaping interactions and relationships within Malaysian culture, creating both advantages and challenges for individuals from different backgrounds.

17. Is it acceptable to haggle or negotiate prices while shopping in markets or stores in Malaysia?


Yes, it is common and acceptable to haggle or negotiate prices while shopping in markets or stores in Malaysia. However, this may not be possible in larger retail stores. It is always best to remain respectful and polite while bargaining with the seller.

18. Are there any cultural differences between rural and urban areas within Malaysia?


Yes, there are some cultural differences between rural and urban areas within Malaysia. These differences may vary depending on the specific regions and communities within each area, but some common distinctions include:

1. Lifestyle: Rural areas tend to have a slower pace of life, with simpler lifestyles centered around agriculture and traditional practices. Urban areas, on the other hand, are characterized by a faster-paced lifestyle focused on modernization, technology, and consumerism.

2. Social customs: Rural communities often hold onto traditional social customs and values more strongly compared to urban areas. For example, in rural villages, it is common for extended families to live together and for community events to be celebrated collectively.

3. Religion: In rural areas, religion plays a significant role in daily life, with many people following traditional indigenous beliefs or Islam. In urban areas, there is greater religious diversity as well as a larger presence of non-religious or secular individuals.

4. Cuisine: The type of food consumed in rural areas tends to be simpler and more traditional compared to the diverse and international cuisine available in urban centers. In rural regions where agriculture is a primary occupation, meals often consist of locally grown produce and locally sourced meats.

5. Language: Different dialects of Malay are spoken in different parts of Malaysia, with various accents and colloquialisms used in different rural and urban regions.

6. Clothing: Traditional clothing styles vary across different rural communities but are generally simpler compared to the fashion trends popular among city dwellers who have access to a wider range of clothing options.

7. Arts and crafts: Rural areas tend to have stronger ties to traditional art forms such as batik painting or woodcarving compared to urban centers that may have more modern art galleries showcasing contemporary works.

Overall, while Malaysia boasts a diverse mix of cultures that blend together seamlessly in many ways, there are still notable differences between the cultural practices and lifestyles found in rural and urban regions.

19. What behaviors may be considered disrespectful or rude towards someone from Malaysia?

Some behaviors that may be considered disrespectful or rude towards someone from Malaysia include:
– Making negative comments about Malaysia or its culture.
– Ignoring or talking over them in a conversation.
– Insulting or mocking their accent or language.
– Using offensive language or slurs.
– Disregarding their customs and traditions.
– Criticizing their beliefs, religion, or political views.
– Invading their personal space without permission.
– Asking intrusive or inappropriate questions about their background or family.
– Making assumptions based on stereotypes.

20. How can I show respect for and honor the local customs and traditions while visiting Malaysia?


1. Do your research beforehand: Before visiting Malaysia, take the time to learn about the country’s culture, customs, and traditions. This will help you understand and respect them better during your visit.

2. Greet people correctly: When meeting someone in Malaysia, it is customary to greet them with a smile and a slight nod or bow. Handshakes are also acceptable but wait for the other person to initiate it.

3. Dress modestly: Malaysia is a Muslim-majority country, and it is essential to dress conservatively out of respect for the local customs. Avoid wearing revealing clothing or shorts when visiting religious sites or attending cultural events.

4. Take off your shoes at religious sites: It is customary to remove your shoes before entering mosques, temples, and other religious sites in Malaysia.

5. Respect personal space: Malaysians value personal space and may stand further apart compared to Western cultures when interacting with others. Be mindful of this and avoid standing too close or touching someone without their permission.

6. Use your right hand: In Malaysian culture, the left hand is considered unclean, so always use your right hand for greeting people, giving and receiving gifts, or handling food.

7. Follow dining etiquette: When invited to eat with locals, observe the proper dining etiquette by using a fork and spoon instead of your hands and refrain from eating with just one hand.

8. Learn basic phrases in Bahasa Malaysia: Locals appreciate visitors attempting to communicate in their language, even if it’s just simple greetings like “hello” or “thank you.”

9. Ask for permission before taking photos: It is courteous to ask for permission before taking someone’s photo in Malaysia, especially if they are dressed in traditional attire.

10. Participate in cultural activities respectfully: If you are invited to participate in cultural activities such as dances or ceremonies during your visit, do so with respect and follow any instructions given by your hosts.

11. Respect local customs and beliefs: Malaysia is a multicultural country, and it is essential to respect the different customs and beliefs of its diverse population. Be open-minded and avoid making judgements about practices that may be different from your own.

12. Avoid public displays of affection: In Malaysia, public displays of affection such as kissing or hugging are considered inappropriate. It is best to show affection towards your partner in private.

13. Be mindful of religious holidays: Make sure to be aware of important religious holidays in Malaysia, such as Hari Raya Aidilfitri and Chinese New Year, and avoid planning any activities or outings that may disrupt these celebrations.

14. Use respectful language: Avoid using profanity or offensive language while in Malaysia, as it can be considered disrespectful.

15. Follow rules and regulations: Always follow the laws and regulations in Malaysia, such as not littering or smoking in prohibited areas, to show respect for the country’s customs and traditions.

16. Handle money with care: When handling money or giving/receiving gifts, use both hands instead of one as a sign of respect.

17. Understand cultural sensitivities: Some topics like politics, religion, and race may be sensitive subjects in Malaysian culture, so it is best to avoid discussing these unless invited by locals to do so.

18. Give gifts with thoughtfulness: If you choose to give gifts during your visit to Malaysia, ensure they are thoughtful and appropriate for the recipient’s age and gender.

19. Don’t point with your fingers: Instead of pointing at someone or something with your finger, use an open hand gesture to indicate direction or location.

20. Say thank you in Malay: Show your gratitude by saying “Terima kasih” (thank you) when someone does something nice for you during your visit to Malaysia.