Healthcare and Insurance in Bhutan

1. How does the healthcare system in Bhutan operate?

The healthcare system in Bhutan operates under a government-led national policy known as “Health for All.” This policy aims to provide universal access to quality healthcare services for all Bhutanese citizens, regardless of their socioeconomic status, ethnicity, or location.

The Ministry of Health is responsible for overseeing and implementing this policy. It works closely with local governments, community health workers, and international partners to ensure the accessibility and effectiveness of healthcare services throughout the country.

2. What are the healthcare services available in Bhutan?
Bhutan’s healthcare system provides a range of primary, secondary, and tertiary services to meet the healthcare needs of its population. Primary care is delivered through a network of health centers located at the grassroots level, while secondary care is provided by district hospitals and specialist referral hospitals located in major cities.

Some of the common healthcare services available in Bhutan include general consultations, preventive care and immunizations, maternal and child health services, emergency care, surgery, diagnostic imaging, laboratory tests, and medication provision. Traditional medicine is also an integral part of Bhutan’s healthcare system and is available alongside modern Western medicine.

3. How does Bhutan fund its healthcare system?
Bhutan funds its healthcare system primarily through government expenditure. The government allocates a large budget towards public health programs and infrastructure development each year. In addition to this, there are some user fees for certain health services such as hospitalization or specialized treatments.

International aid also plays a significant role in financing Bhutan’s healthcare system. Non-governmental organizations (NGOs) and foreign donors support various health projects aimed at improving primary care services and addressing specific health concerns such as maternal and child health or infectious diseases.

4. Is universal healthcare provided free of charge in Bhutan?
While universal coverage exists in theory under Bhutan’s “Health for All” policy, not all medical services are provided free of charge. Some essential primary care services are available without cost, such as consultations, vaccinations, and basic medication. However, patients may be required to pay for more specialized treatments or medicines not covered by the government.

Government employees and their families receive a comprehensive health insurance plan that covers most medical expenses. Certain vulnerable groups, such as low-income households and elderly citizens, may also be eligible for financial assistance for healthcare services.

5. How does Bhutan address its rural healthcare challenges?
Bhutan’s healthcare system faces several challenges in providing equal access to healthcare services in remote and rural areas of the country. These challenges include geographic barriers (e.g., mountainous terrain), limited infrastructure, and a lack of qualified healthcare providers.

To address these issues, the government has implemented several initiatives, such as the provision of mobile clinics and telemedicine services to reach underserved populations. Another strategy is the deployment of community health workers who provide basic health services at the grassroots level and serve as a link between communities and health facilities.

In recent years, there has also been an emphasis on increasing the number of trained healthcare professionals in rural areas through scholarships and other incentives. Furthermore, efforts are being made to improve road networks and transportation systems to facilitate better access to medical services in remote areas.

2. What percentage of the population in Bhutan has access to healthcare?


According to the World Bank, approximately 97% of the population in Bhutan has access to healthcare. This is a remarkable improvement from just 63% in 2005. The Bhutanese government has made significant investments in building healthcare infrastructure and improving healthcare services across the country, leading to an increase in healthcare accessibility for its citizens.

3. How are healthcare costs determined and regulated in Bhutan?


In Bhutan, healthcare costs are determined and regulated through a combination of government policies and regulations.

1. Government subsidies: The Bhutanese government provides significant subsidies for public healthcare services, including free basic health services for all citizens.

2. Healthcare financing system: The Bhutanese government has implemented a healthcare financing system called the RNR-RBBC (Royal Government of Bhutan- Revitalizing Primary Health Care in the Rural Areas through Behavioral Change) program, where individuals contribute to a fund that covers their basic health needs.

3. Price controls: The Ministry of Economic Affairs regulates the prices of medical procedures and medicines to ensure affordability for patients.

4. Health insurance: While there is no mandatory health insurance system in Bhutan, there is an option for individuals to purchase private health insurance to cover additional medical expenses.

5. Negotiated prices with private providers: The government negotiates prices with private healthcare providers to keep costs reasonable.

6. Rajiv Gandhi Memorial Scheme: This program provides financial assistance to low-income families for expensive medical treatment at referral hospitals outside Bhutan.

Overall, the goal of healthcare regulation in Bhutan is to ensure universal access and affordability of healthcare services for all citizens.

4. Is there a national health insurance program in Bhutan?

Yes, there is a national health insurance program in Bhutan called the National Health Insurance Scheme (NHIS). The NHIS was launched in 2011 and aims to provide universal health coverage for all citizens of Bhutan. It is managed by the Ministry of Health and funded through premiums, government subsidies, and other sources such as donor funding. The NHIS covers a range of benefits including inpatient care, outpatient services, prescription drugs, diagnostic tests, and emergency medical treatment. However, limited resources and challenges such as geographic barriers to access can affect the effectiveness of the NHIS.

5. What are the different types of healthcare coverage options available in Bhutan?


There are two types of healthcare coverage options available in Bhutan:

1. Public health insurance: The government provides free or low-cost healthcare services to citizens through the National Health Insurance Scheme (NHIS). This covers a wide range of medical services, including hospitalization, diagnostic tests, medications, and surgeries.

2. Private health insurance: There are several private insurance companies in Bhutan that offer various types of health insurance plans. These plans typically cover a wider range of healthcare services and provide greater flexibility in choosing doctors and hospitals.

Some common types of private health insurance plans available in Bhutan include:

– Inpatient/Outpatient Plans: These plans cover hospitalization expenses and outpatient treatments, respectively.

– Maternity Plans: These plans cover childbirth expenses and related medical costs.

– Dental Plans: These plans cover dental check-ups, treatments, and procedures.

– Critical Illness Plans: These plans provide coverage for life-threatening illnesses such as cancer, heart disease, or stroke.

– Personal Accident Plans: These plans provide financial support in case of accidental injuries or disabilities.

6. Are there any government subsidies or assistance programs for healthcare in Bhutan?


Yes, there are several government subsidies and assistance programs for healthcare in Bhutan.

1. Free Basic Health Services: The Ministry of Health provides free basic health services to all citizens of Bhutan through a network of primary care centers, district hospitals, and regional referral hospitals.

2. Essential Medicines List: The government has developed an Essential Medicines List that includes essential drugs and vaccines which are provided free of cost or at a subsidized rate through the public health system.

3. National Health Insurance Scheme: The Royal Government of Bhutan has established a National Health Insurance Scheme to provide financial protection to its citizens in case of high-cost healthcare services.

4. Driglam Namzha (Code of Conduct): This is a cultural policy that promotes healthy lifestyles and behaviors among citizens, including regular exercise, proper nutrition, and avoidance of harmful substances.

5. Bhutan Kidney Foundation: Established in 2010, this foundation aims to provide treatment and support for kidney patients who cannot afford medical expenses.

6. Education Support Programmes: The government runs various education support programs to train healthcare professionals such as doctors, nurses, pharmacists, etc., which helps improve the overall quality of healthcare services in the country.

7. Emergency Medical Services: The Ministry of Health operates emergency response services that provide immediate medical assistance to people in remote areas who do not have easy access to healthcare facilities.

Overall, the government heavily subsidizes healthcare services in Bhutan to ensure universal access to quality healthcare for all citizens.

7. How does Bhutan’s healthcare system compare to other countries?


Bhutan’s healthcare system is considered to be one of the most comprehensive and equitable systems in the world, especially for a developing country. Some key characteristics that distinguish Bhutan’s healthcare system from other countries are:

1. Universal coverage: Bhutan provides free healthcare services to all its citizens through a universal health coverage scheme. This means that every citizen has access to essential healthcare services without facing financial barriers.

2. Emphasis on primary healthcare: Bhutan’s healthcare system places a strong emphasis on primary healthcare, which is provided through a network of Basic Health Units (BHUs) and outreach clinics. These centers serve as the first point of contact for individuals seeking medical care, and provide preventive, curative, and promotive services.

3. Traditional medicine: In addition to modern allopathic medicine, traditional forms of medicine have an important role in Bhutan’s healthcare system. The government supports traditional medicine by training practitioners and promoting its use alongside modern medicine.

4. Low-cost medication: The government of Bhutan negotiates with pharmaceutical companies to keep medication costs low, making it affordable for the general population.

5. Strong focus on mental health: Unlike many other countries, Bhutan has recognized the importance of mental health and integrated it into its overall healthcare system. Mental health services are provided at both primary and specialized care levels.

6. Mobile clinics: As a mountainous country with remote and dispersed populations, Bhutan has set up mobile clinics to reach those who are unable to access centralized healthcare facilities easily.

7. High doctor-to-patient ratio: According to the World Bank data from 2019, there were 22 physicians per 10,000 people in Bhutan, which is higher than many other developing countries.

Overall, while Bhutan’s healthcare system may not have state-of-the-art infrastructure or advanced medical procedures like some developed countries do, its focus on providing basic and essential healthcare services to all its citizens makes it stand out as a model for other developing countries.

8. Are there any major issues or challenges facing the healthcare industry in Bhutan currently?


There are several major issues and challenges facing the healthcare industry in Bhutan currently:

1. Limited resources and infrastructure: Bhutan has a small population and limited financial resources, which makes it difficult to build and maintain modern healthcare facilities such as hospitals, clinics, and laboratories. The natural terrain of the country also makes it challenging to access certain remote areas, which hinders the delivery of healthcare services.

2. Shortage of healthcare professionals: Bhutan has a shortage of trained healthcare professionals, especially specialists such as surgeons, gynecologists, anesthesiologists, and pediatricians. This results in long wait times for patients seeking specialized care.

3. Limited accessibility to healthcare services: While Bhutan has made progress in expanding its healthcare system throughout the country, there are still many rural areas that lack access to basic healthcare services. This is due to both geographical barriers and a shortage of trained health workers.

4. Increase in non-communicable diseases: There has been a rise in non-communicable diseases (NCDs) such as diabetes, hypertension, cardiovascular disease, and cancers in Bhutan. These diseases require long-term treatment and management, placing a burden on the already strained healthcare system.

5. Lack of health education: Many people in Bhutan have poor health literacy and do not understand the importance of preventive measures or early detection of diseases. This leads to delayed diagnosis and treatment of illnesses.

6. Inadequate funding for public healthcare: Despite efforts to increase government spending on public healthcare in recent years, Bhutan still spends less than 5% of its GDP on health services. This affects the quality and availability of essential medicines and medical equipment.

7. Poor coordination between traditional medicine and modern medicine: Traditional medicine is widely practiced in Bhutan alongside modern medicine, but there is often little coordination between the two systems leading to duplication or conflicting treatments.

8. Disparities in healthcare access between urban and rural areas: Healthcare services are more readily available in urban areas compared to remote and rural locations. This creates unequal access to quality healthcare, especially for those living in poverty.

Overall, these challenges highlight the need for further investment and improvement in Bhutan’s healthcare system to ensure equitable access to quality healthcare for all its citizens.

9. Is mental health covered under the national health insurance program in Bhutan?

Yes, mental health is covered under the national health insurance program in Bhutan. The Bhutanese government has recognized the importance of mental health and has included it as an essential component of overall healthcare. This means that individuals can receive coverage for mental health services through the national health insurance program.

The Mental Health Act of 2014 in Bhutan also ensures that mental healthcare is integrated into primary healthcare services and that mental health facilities are available at all levels of the healthcare system.

Furthermore, the Bhutan Health Trust Fund, which was established to provide financial resources for essential drugs and other medical expenses not covered by the national insurance, includes mental health treatment and medication in its list of coverage.

Overall, while there may be limitations and challenges in accessing mental health care in some remote areas, the national health insurance program in Bhutan does consider mental health as a crucial aspect of overall well-being and provides coverage for related services.

10. Are certain medical treatments or procedures not covered by insurance in Bhutan?


Yes, there may be certain medical treatments or procedures that are not covered by insurance in Bhutan. It is important to check with your insurance provider and the healthcare provider in Bhutan to understand what treatments and procedures are covered under your specific insurance plan. Some common procedures that may not be covered include cosmetic surgeries and elective treatments. Additionally, some pre-existing conditions may not be covered by insurance.

11. What is the average cost of a doctor’s visit in Bhutan?

The average cost of a doctor’s visit in Bhutan is around 300-500 Bhutanese ngultrum (equivalent to approximately $4-7 USD). The cost may vary depending on the type of doctor and medical services needed.

12. Can individuals choose their own doctors and hospitals under national health insurance in Bhutan?


Yes, individuals can choose their own doctors and hospitals under national health insurance in Bhutan. The National Health Insurance Scheme (NHIS) provides coverage for both government and private healthcare facilities. Individuals are free to seek treatment from any registered healthcare provider of their choice. However, the cost of treatment may vary depending on whether the facility is government-run or private.

13. Does private health insurance exist alongside public options in Bhutan?

Yes, private health insurance exists in Bhutan alongside public options. However, the majority of the population relies on public healthcare services provided by the Ministry of Health through a network of hospitals and primary health clinics. Private health insurance is mainly available for high-income individuals and foreigners living in Bhutan.

The two main private health insurance companies in Bhutan are Royal Insurance Corporation of Bhutan and Bhutan National Insurance Limited. They offer various plans covering hospitalization, surgery, and medical expenses.

Moreover, many employers also offer private health insurance as part of their employee benefits package. This allows employees to have access to private healthcare services at a discounted rate or for free.

Overall, while private health insurance exists in Bhutan, it is not widely used due to its high cost and limited coverage compared to the public healthcare system.

14. Are there specific age restrictions on accessing free or discounted healthcare services?


There are typically no age restrictions on accessing free or discounted healthcare services. However, some programs or services may have specific eligibility criteria related to age, such as pediatric care for children under a certain age or geriatric care for elderly individuals. It is best to check with individual healthcare providers or organizations to determine any specific age-related restrictions for free or discounted healthcare services.

15. How does dental coverage work under national health insurance in Bhutan?


Dental coverage under national health insurance in Bhutan is limited. Basic dental services, such as cleanings and fillings, are covered under the Primary Health Care Services provided by the government. However, more complex procedures, such as root canals, extractions and orthodontic treatment, are not covered.

In order to receive dental care beyond basic services, individuals may opt for private insurance or pay out-of-pocket. Private insurance plans may provide coverage for a wider range of dental treatments and procedures.

Additionally, individuals with serious dental conditions that require hospitalization may be eligible to receive coverage through the inpatient hospitalization benefit under national health insurance.

It should be noted that eligibility for national health insurance is limited to Bhutanese citizens and legal residents. Foreigners visiting or working in Bhutan are not eligible for national health insurance coverage.

16. Are pharmaceutical drugs covered under national health insurance or separate plans?

It depends on the country and the specific health insurance plan. In some countries, pharmaceutical drugs are covered under national health insurance, while in others they may be covered under a separate prescription drug plan or may require additional out-of-pocket expenses. It is important to check with your specific health insurance provider for coverage details.

17. Do foreigners living or traveling to Bhutan have access to healthcare services?


Foreigners living or traveling to Bhutan do have access to healthcare services. The government of Bhutan provides free basic healthcare services to all citizens and foreign residents. However, non-citizens may need to pay for specialized medical treatments not covered by the national healthcare system.

Foreigners who plan on staying in Bhutan for a longer period of time are required to enroll in the country’s health insurance program called Basic Health Insurance Scheme (BHIS). This covers most of the costs of basic healthcare services including consultations, medications, diagnostic tests, and emergency care.

In case of an emergency, foreigners can also seek medical treatment at any government hospital or clinic without prior enrollment in BHIS. However, they will be required to pay for all medical expenses upfront and file for reimbursement from their insurance provider later.

Expatriates working in Bhutan may also receive supplementary health insurance coverage through their employers. It is recommended that travelers obtain comprehensive travel insurance before visiting Bhutan to ensure coverage for any unforeseen medical expenses.

18.Besides medical care, what other services are covered under national health insurance?


National health insurance may cover other services such as preventive care, diagnostic tests, prescription drugs, long-term care, rehabilitation services, mental health services, dental and vision care, and home healthcare. Some plans may also cover alternative therapies like acupuncture and chiropractic care. Coverage may vary depending on the specific insurance plan.

19.How do patients file claims and receive reimbursements for medical expenses under insurance plans?

Patients typically file claims with their insurance company by submitting a claim form, along with any necessary documentation such as medical bills and invoices. The insurance company will then review the claim and determine if the expenses are covered under the patient’s plan. If approved, the insurer will reimburse the patient for any eligible medical expenses. This reimbursement may be issued directly to the patient or healthcare provider, depending on the terms of the insurance plan.

Patients can also track their claims and reimbursement status by logging into their online account or contacting their insurance provider directly. It is important to keep records of all medical expenses and bills in case of any disputes or discrepancies. Additionally, patients should be aware of any deductibles, copayments, or coinsurance that may apply to their claims and impact their out-of-pocket costs.

20.What steps are being taken to improve and strengthen the healthcare system and insurance coverage in Bhutan?


1. Upgrading healthcare infrastructure: The Bhutanese government has allocated significant resources towards upgrading and expanding healthcare infrastructure, especially in remote areas. This includes building new hospitals, health centers, and training facilities.

2. Training and recruitment of healthcare professionals: The government is actively working to train and recruit more doctors, nurses, and other healthcare workers to meet the growing demand for healthcare services.

3. Expansion of health insurance coverage: In 2010, Bhutan launched its first social health insurance scheme to provide affordable health coverage to all citizens. The government plans to expand this coverage further in the coming years.

4. Introduction of new technologies: The Ministry of Health is investing in new technologies such as telemedicine and electronic medical records to improve access and quality of care.

5. Focus on preventive care: The government has recognized the importance of preventive care in reducing healthcare costs and improving overall population health. As a result, they have implemented several programs aimed at promoting healthy behaviors and preventing diseases.

6. Collaboration with international organizations: Bhutan has partnered with international organizations such as WHO, UNICEF, and World Bank to receive technical support and financing for strengthening its healthcare system.

7. Encouraging private sector participation: The government is actively encouraging private sector participation in the healthcare sector through tax incentives and other policies to improve service delivery and increase competition.

8. Increased funding for healthcare: Bhutan has consistently increased its budget allocation for healthcare, reaching 6% of its GDP in recent years.

9. Strengthening primary healthcare services: To improve access to basic healthcare services, the government is focusing on strengthening primary care facilities in rural areas through capacity building programs for local practitioners.

10. Promotion of traditional medicine: Bhutan has a long tradition of using traditional medicine alongside modern medicine. The government is supporting research into the efficacy of traditional treatments and incorporating them into the national health system.

11. Emphasis on mental health: The government has recognized the importance of mental health and is working to integrate mental healthcare services into primary care facilities.

12. Community outreach programs: The government has launched community outreach programs to raise awareness about health issues, promote healthy behaviors, and provide basic healthcare services in remote areas.

13. Disaster preparedness: The Ministry of Health has established a disaster management unit to ensure effective response and preparation for public health emergencies and disasters.

14. Strengthening drug regulation: The Bhutanese government has implemented stricter regulations on pharmaceuticals to ensure the availability of safe and effective drugs.

15. Universal access to essential medicines: Bhutan is committed to providing access to essential medicines for all its citizens, regardless of their socio-economic status.

16. National screening programs: The government has introduced national screening programs for diseases such as cancer, diabetes, hypertension, and hepatitis B to detect and treat these conditions at an early stage.

17. Health education initiatives: The Ministry of Health conducts regular health education campaigns through various media channels to educate the population about preventive measures and healthy lifestyle choices.

18. Quality assurance mechanisms: The government has put in place quality assurance mechanisms such as accreditation of healthcare facilities and training programs for healthcare providers to improve the standard of healthcare services.

19. Collaboration with neighboring countries: Bhutan has collaborated with neighboring countries like India for cross-border healthcare services, especially in remote areas where access to specialized care is limited.

20. Continuous monitoring and evaluation: To track progress and identify areas for improvement, the Ministry of Health regularly monitors and evaluates various aspects of the healthcare system. This allows for timely interventions and adjustments as needed.