1. What are the main gas providers in Connecticut?

The main gas providers in Connecticut are:

1. Eversource Energy (formerly known as Connecticut Natural Gas and Yankee Gas)
2. Southern Connecticut Gas
3. Norwich Public Utilities
4. SCG Branford
5. SCG Bridgeport
6. Liberty Utilities
7. Berkshire Gas Company
8. New England Energy Connection (NEEC)
9. Providence Gas Company

2. How can I compare gas rates and plans in Connecticut?

There are several ways to compare gas rates and plans in Connecticut:

1. Use an online comparison tool: Many websites offer comparison tools that allow you to enter your zip code and list all the available gas plans in your area, along with their rates and other features such as contract terms and fees. Some examples of these websites include Choose Energy, EnergySage, and SaveonEnergy.

2. Check the official website of your state’s utility commission: The Public Utilities Regulatory Authority (PURA) maintains a website that allows residents to compare gas plans offered by different suppliers in Connecticut. On this website, you can search for plans by zip code and compare them based on price, customer feedback, and renewable energy options.

3. Contact individual gas suppliers: You can also reach out to different gas suppliers directly to inquire about their rates and plans. Make sure to ask about any special offers or discounts they may have for new customers.

4. Talk to friends and family: Ask people you know who live in Connecticut about their experiences with various gas providers. They may be able to recommend a reliable supplier with competitive rates.

5. Read reviews: Reading online reviews from current or past customers can give you a better understanding of the quality of service provided by different gas suppliers in Connecticut.

Note: Before committing to a plan, make sure to carefully read the terms and conditions, including any hidden fees or penalties for early termination. It’s also important to consider factors such as customer service ratings, renewable energy options, and contract lengths when comparing gas rates and plans in Connecticut.

3. Are there any alternative gas providers in Connecticut?

Yes, there are various alternative gas providers in Connecticut offering different plans and prices to consumers. These include NRG Home, Direct Energy, Constellation, Just Energy, and Spark Energy. It is important to research and compare these providers before signing a contract to ensure you are getting the best deal for your needs.

4. How do I switch my gas provider in Connecticut?

To switch your gas provider in Connecticut, follow these steps:

1. Research available providers: Use the state’s Public Utilities Regulatory Authority (PURA) website to research the natural gas providers available in your area.

2. Compare rates and plans: Once you have a list of potential providers, compare their rates, plans, and customer reviews to determine which one best fits your needs.

3. Contact your current provider: Before switching, contact your current gas provider to inquire about any cancellation fees or contract requirements.

4. Notify your new provider: Once you have chosen a new provider, notify them that you would like to switch to their services.

5. Provide necessary information: Your new gas provider will need your address, account number (from your current bill), and other relevant information to set up your account.

6. Arrange for installation or activation: If the new provider requires it, schedule an installation appointment or give permission for the switch of services.

7. Cancel with previous provider: After your new service is activated, contact your previous gas provider to cancel service with them.

8. Monitor billing cycle: Keep track of when your old account closes and when the first bill from the new provider is due to avoid any overlap in billing.

9. Confirm successful transfer: Make sure that your services have been successfully switched by checking that the meter readings on both bills match up.

10. Enjoy savings from lower rates or better services with your new gas provider!

5. Can I choose my own gas provider in Connecticut?

Yes, you can choose your own gas provider in Connecticut. The state has a deregulated energy market, which allows consumers to choose their gas provider from a variety of options. You can compare prices and plans from different suppliers to find the best option for your needs.

6. Are there any incentives for switching to a new gas provider in Connecticut?

Yes, there are several incentives for switching to a new gas provider in Connecticut. Some of the incentives include:

1. Lower Rates: The main incentive for switching to a new gas provider is potential savings on your gas bill. Different providers offer different rates, so it’s worth shopping around to find the best deal and potentially lower your gas costs.

2. Introductory Offers: Many gas providers offer special introductory offers or promotions to attract new customers. These could include discounted rates or reward programs that can help save money in the long run.

3. Contract Terms: Switching may allow you to choose a contract term that better suits your needs and budget. Some providers offer fixed-rate plans that lock in a set price for a certain period, giving you stability and protection against fluctuating market prices.

4. Green Energy Options: If you’re interested in using renewable energy sources, switching to a new gas provider may give you access to green energy options such as biogas or carbon offset programs.

5. Additional Services: Some providers also offer additional services such as 24/7 customer support, online account management, and energy efficiency tips, which can make managing your gas usage easier and more convenient.

6. Cash Back Programs: Some companies offer cash back programs when you switch to them from your current provider. This can provide an extra financial benefit on top of potential savings on your gas bill.

Overall, it’s important to research and compare different providers to see which one offers the best combination of rates, features, and incentives for your specific needs and circumstances.

7. What are the average gas prices in Connecticut compared to neighboring states?

As of October 2021, the average gas price in Connecticut is $3.48 per gallon. This is slightly higher than neighboring states Rhode Island ($3.46), Massachusetts ($3.31), and New York ($3.42). However, it is lower than the average gas price in Vermont ($3.53) and New Hampshire ($3.55).

8. How does the deregulation of natural gas impact consumers in Connecticut?

The deregulation of natural gas in Connecticut can impact consumers in several ways:

1. Increased Competition: Deregulation allows for multiple gas providers to operate in the state, giving consumers more choices and potentially leading to lower prices.

2. Price Fluctuations: With multiple providers, there may be more fluctuations in price as companies compete with each other. This could mean that prices could be lower at times, but also higher at others.

3. Flexibility and Options: Consumers may have the option to choose a different supplier or plan that better suits their needs or offers additional benefits such as renewable energy options.

4. Transparency of Charges: Deregulation requires companies to break down their charges into separate categories, making it easier for consumers to understand and compare gas rates.

5. Potential for Higher Rates: While competition may drive prices down, it is also possible for companies to charge higher rates without regulation. Consumers will need to carefully compare rates and providers to ensure they are getting the best deal.

6. Varied Contract Terms: With deregulation, companies are able to offer various contract terms (e.g., fixed vs variable), which may impact the overall cost for consumers over time.

7. Quality of Service: The quality of service provided by different gas suppliers may vary, which could affect consumer satisfaction.

8. Limited Government Oversight: In a deregulated market, government oversight and regulation of gas prices and service standards is reduced, which means that consumers may have less protection against unfair business practices or poor service.

9. Are there any green energy options for gas providers in Connecticut?

Yes, there are multiple green energy options for gas providers in Connecticut. Some options include:

1. Renewable Natural Gas (RNG) – This is biogas that is produced from renewable sources such as landfills, wastewater treatment plants, and agricultural waste. It can be blended with traditional natural gas and used as a clean and sustainable energy source for homes and businesses.

2. Carbon Offset Programs – These programs allow consumers to offset the carbon emissions from their natural gas usage by investing in carbon reduction projects such as reforestation efforts or renewable energy projects.

3. Green Gas Certificates – Also known as Renewable Energy Certificates (RECs) or Renewable Identification Numbers (RINs), these certificates represent the environmental attributes of RNG or other renewable gases. They can be purchased by gas providers to support renewables and help meet state renewable energy goals.

4. Clean Energy Choice Program – This program allows customers to purchase a percentage of their natural gas from renewable sources at a premium rate.

5. Demand-side Management Programs – Many gas providers offer programs to help customers reduce their energy usage through energy efficiency measures, resulting in lower greenhouse gas emissions.

Additionally, some gas providers in Connecticut may offer discounts or incentives for customers who choose to switch to greener energy options. It is important to research and compare different gas providers’ green energy options to find the best fit for your needs and values.

10. What is the reliability and customer satisfaction rating for the top gas providers in Connecticut?

According to the 2020 State of the Retail Electric Utility Customer report by the Connecticut Public Utilities Regulatory Authority, the reliability rating for the top gas providers in Connecticut is generally high. In terms of customer satisfaction, Eversource Energy received the highest overall satisfaction score with a rating of 4.25 out of 5. Avangrid (parent company of United Illuminating) and Southern Connecticut Gas also received high satisfaction scores of 4.2 and 4.1 respectively.

11. Which government agency regulates natural gas providers in Connecticut and what are their responsibilities?

The Department of Energy and Environmental Protection (DEEP) regulates natural gas providers in Connecticut. Their responsibilities include ensuring safe and reliable delivery of natural gas, setting rates for service, monitoring compliance with environmental regulations, promoting energy conservation and efficiency, and overseeing the expansion of natural gas infrastructure in the state.

12. Do gas providers offer budget payment plans or payment assistance options in case of financial hardship?

Yes, it is common for gas providers to offer budget payment plans and payment assistance options for customers who may be experiencing financial hardship. These programs vary by provider, but typically involve setting up a fixed monthly payment amount based on estimated usage rather than actual usage. In case of unexpected financial difficulties, some providers also offer emergency payment assistance or deferred payment plans. It is best to contact your specific gas provider to see what options are available to you.

13. Can I purchase natural gas directly from producers instead of going through a traditional provider in Connecticut?

No, in Connecticut, natural gas customers must purchase their gas through a traditional provider. The state does not allow direct purchasing from producers.

14. Are there any discounts or rebates offered by specific natural gas providers inConnecticut?

Yes, there are various discounts and rebates offered by natural gas providers in Connecticut, but they may vary depending on the specific provider and your location. Some common discounts or rebates include special rates for new customers, referral bonuses, energy efficiency rebates for upgrading to high-efficiency natural gas appliances, and seasonal discounts during low demand periods. You can check with individual natural gas providers in your area to see what specific discounts or rebates they offer. Additionally, the state of Connecticut offers energy efficiency programs and incentives through its Energy Efficiency Board, which includes rebates and incentives for natural gas customers.

15. How does severe weather, such as hurricanes or extreme cold, affect natural gas supply and prices inConnecticut?

Severe weather, such as hurricanes or extreme cold, can have a significant impact on natural gas supply and prices in Connecticut.

When a hurricane strikes an area with significant natural gas production and infrastructure, it can lead to disruptions in supply and transportation of the commodity. This can result in reduced natural gas availability and higher prices for consumers.

Extreme cold weather can also affect natural gas supply and prices in Connecticut. As demand for heating increases during these times, there is greater pressure on the supply of natural gas, which can lead to price spikes.

Moreover, severe weather events can also cause damage to pipelines and other infrastructure used to transport and store natural gas, which can further impact the supply and prices.

Overall, severe weather has the potential to disrupt the normal flow of natural gas supply and cause price fluctuations in Connecticut. Utilities may enact emergency measures or alternate fuel sources during these times to maintain stable supply and manage costs for consumers.

16. Can I choose a fixed rate or variable rate plan with my natural gas provider inConnecticut?

Yes, you can choose between a fixed rate or variable rate plan with your natural gas provider in Connecticut. A fixed rate plan will lock in a specific rate for the duration of your contract, while a variable rate plan may fluctuate based on market conditions. It is important to carefully compare plans and consider your individual energy usage before making a decision.

17. Is it possible to bundle natural gas services with other utilities, such as electricity, through a single provider inConnecticut?

Yes, there are multiple utility providers in Connecticut that offer bundled services for natural gas and electricity. You can contact your preferred utility provider to inquire about bundling options.

18. Does the increase or decrease of fracking and shale production impact natural gas options for consumers inConnecticut?

Yes, the increase or decrease of fracking and shale production can impact natural gas options for consumers in Connecticut. Fracking and shale production have increased the availability of natural gas in the United States, leading to lower prices and greater supply. This can make natural gas a more attractive energy option for consumers, as it may be more cost-effective compared to other types of fuel.

On the other hand, a decrease in fracking and shale production could potentially lead to higher prices and limited supply of natural gas, which could result in fewer options for consumers. Overall, fluctuations in fracking and shale production can directly impact the availability and affordability of natural gas options for consumers in Connecticut.

19.What is the process for terminating service with my current natural gas provider and selecting a new one inConnecticut?

1. Research Available Natural Gas Providers: Start by researching the available natural gas providers in your area of Connecticut. You can do this by searching online or contacting your state’s Public Utilities Regulatory Authority (PURA) for a list of providers.

2. Compare Rates and Services: Once you have a list of potential providers, compare their rates and services to find the best fit for your needs and budget.

3. Contact Your Current Provider: Before switching to a new provider, contact your current provider to inform them of your decision and ask about any early termination fees or contract obligations you may have.

4. Cancel with Your Current Provider: If there are no penalties for terminating your service, cancel with your current provider by following their cancellation process. This may involve submitting written notice or calling customer service.

5. Enroll with Your New Provider: Once your service is canceled with your current provider, you can now enroll with your new chosen provider. Each provider will have their own enrollment process, so be sure to follow their specific instructions.

6. Provide Required Information: When enrolling with a new provider, you will likely need to provide some basic information such as your name, address, contact information, and any account numbers from your previous provider.

7. Set Up Service Start Date: Work with your new provider to schedule a start date for your natural gas service. This should ideally be close to the end date of your current service to avoid any gaps in service.

8. Review Terms and Conditions: Before finalizing the switch, carefully review the terms and conditions of the new contract to ensure you understand all fees and charges associated with the service.

9.Check Service Activation Status: After completing all necessary steps for enrollment, check on the status of your service activation by contacting the new provider or checking online if they offer that option.

10.Transfer Your Account if Needed: If you are moving within Connecticut but staying with the same natural gas provider, you may need to transfer your account to the new address. Contact your provider for instructions on how to do so.

11. Submit Final Meter Reading: On the day your service is terminated with your current provider, take a final meter reading and provide it to them. This ensures an accurate final bill will be issued.

12. Review Final Bill: After your service is terminated, carefully review your final bill from the previous provider and check that all charges are accurate.

13. Update Payment Information: If necessary, update any payment information with your new provider to ensure seamless service and timely payments going forward.

20.What resources are available to help me understand and navigate my options for natural gas providers inConnecticut?

1. Connecticut Public Utilities Regulatory Authority (PURA): The PURA website provides useful information on natural gas providers and their rates, as well as details on how to choose a provider.

2. Energy Suppliers’ Websites: Each natural gas provider in Connecticut has its own website that lists the company’s services, prices, and terms. You can visit each website to compare them and make an informed decision.

3. Connecticut Office of Consumer Counsel: This state agency provides consumer advocacy for utility customers in Connecticut, including those seeking natural gas services. They can provide information and assistance with any complaints or issues related to natural gas providers.

4.CT Energy Info/CT Energy Marketers Association: These websites offer helpful resources for residential and commercial energy consumers in Connecticut, such as price comparison tools and educational materials about the energy market.

5.Consumer Reports: This independent non-profit organization offers objective ratings and reviews of various companies, including natural gas suppliers in Connecticut.

6.Friends or Neighbors: Ask family members, friends or neighbors who also have natural gas service about their experiences with different providers. This can provide valuable first-hand information about customer satisfaction and service quality.

7.Public Libraries: Many public libraries have resources available on how to compare natural gas providers and select the best option for your needs.

8.Consumer Assistance Unit: This unit within the Office of Consumer Counsel is available to answer any questions or concerns you may have about your options for natural gas providers in the state of Connecticut.

9.In-person Information Sessions: Some natural gas providers may hold informational sessions or events where you can learn more about their services and ask questions in person.

10.Online Forums and Communities: There are online forums and communities dedicated to discussing topics related to energy consumption and savings. You can participate in these discussions to gather insights from others who may have experience with different natural gas providers in Connecticut.