Emergency Contacts Tips for US Citizens Traveling to Colombia

What are the emergency contact numbers in Colombia, including police, ambulance, and fire services?

Police: 112
Ambulance: 123
Fire services: 119

Can you provide the contact information for the nearest U.S. embassy or consulate in Colombia?

The U.S. Embassy in Colombia is located in Bogota, and the contact information is as follows:

U.S. Embassy Bogota
Cra. 45 No. 24B-27
Bogota, Colombia
Phone: 011-57-1-315-0811
Fax: 011-57-1-315-2197
Email: [email protected]

Is there a local equivalent of 911 or an emergency hotline in Colombia?

Yes, the emergency telephone number for Colombia is 123.

What is the procedure for contacting local authorities in case of an emergency in Colombia?

In the case of an emergency in Colombia, the best option is to contact the local police by dialing 112. This emergency number will put you in contact with the police, fire brigade and ambulance services throughout Colombia. You can also call 911 for the National Civil Police of Colombia. If you are in a remote area and the 911 number does not work, you can also contact the nearest military base or police station.

Are there specific numbers or hotlines for reporting incidents such as theft, loss, or suspicious activities in Colombia?

Yes, there are several numbers and hotlines for reporting incidents such as theft, loss, or suspicious activities in Colombia. The main ones are:

• Bogotá Police Department: 018000-913000
• National Police: 123
• Carabineros (military police): 112
• Tourist Police: 123 or 6962300
• National Security / Fraud Hotline: 018000-950020
• National Traffic Police Hotline: 018000-919090

How can I reach medical emergency services, and are there English-speaking medical facilities in Colombia?

In the event of a medical emergency, you can reach emergency services in Colombia by dialing 123 or 112. Additionally, you can seek out English-speaking medical facilities in Colombia. Many hospitals and clinics in Bogotá, Medellín, and Cartagena offer English-speaking services and have websites that list their services in English. You can also consult the U.S. Embassy in Colombia’s website for more information on English-speaking medical facilities in Colombia.

What steps should I take if I lose my passport or other important documents in Colombia?

1. Report the passport as lost or stolen to the Colombian Embassy or Consulate in your home country.

2. File a police report with the local police department in Colombia.

3. Contact the nearest Colombian Immigration office and request a replacement passport.

4. Contact your insurance company to see if they will cover any losses associated with the missing documents.

5. Request a copy of your birth certificate or other proof of citizenship from your home country.

6. Contact your bank and credit card company and cancel any accounts or cards associated with the lost documents.

7. Obtain a new passport, driver’s license, or other important documents as soon as possible.

Is there a 24/7 helpline or hotline for travelers to seek assistance or information in Colombia?

Yes, Colombia has a 24-hour helpline for travelers called the Colombia Travel Assistance Line (CTAL), which is operated by the Colombian National Police (PNC). The helpline is available 24 hours a day and provides assistance and information to travelers in Colombia. The number is 018000-122-288.

What are the local search and rescue services, and how can they be contacted in Colombia?

Local search and rescue services in Colombia can be contacted through the local fire brigade, the local police force, and emergency services such as the Red Cross. These services can be contacted by calling 112, the national emergency number. The National Navy of Colombia also provides volunteer search and rescue services in some areas, which can be contacted through their website.

In case of a natural disaster, whom should I contact for information and assistance in Colombia?

If you are in Colombia and need information or assistance due to a natural disaster, you should contact the Colombian Red Cross (Cruz Roja Colombiana) directly. You can also contact the Colombian Disaster Prevention and Attention System (Sistema Nacional de Prevención y Atención de Desastres – SINAPAD) or the National Civil Defense System (Sistema Nacional de Defensa Civil – SNDC).

What support services does the U.S. embassy or consulate in Colombia offer in times of crisis?

The U.S. Embassy and Consulates in Colombia offer a variety of services to U.S. citizens in times of crisis, including emergency travel assistance, emergency financial assistance, consular protection assistance, and other emergency services. Additionally, the embassy and consulates may be able to provide information about local resources such as medical care, legal assistance, and other support services. The embassy and consulates also work with Colombian government officials to ensure that U.S. citizens receive appropriate assistance and protections when necessary.

Is there a local equivalent to the U.S. State Department’s Overseas Citizens Services (OCS) that I can contact in Colombia?

Yes. The Colombian Ministry of Foreign Affairs, through its Directorate of Consular Affairs, provides similar services to the U.S. State Department’s Overseas Citizens Services (OCS). The Directorate of Consular Affairs can be contacted by phone at +57 (1) 285-4444 or by email at [email protected].

How can I register with the U.S. embassy or consulate for updates and assistance during my stay in Colombia?

You can register with the U.S. embassy in Bogota or the U.S. consulate in Barranquilla by visiting their respective websites. On their websites, you will find a link to register with the “Smart Traveler Enrollment Program” (STEP). After registering, you will receive email updates from the embassy and consulate about current travel and security conditions in Colombia.

Are there specific contacts or resources for Americans dealing with legal issues in Colombia?

Yes. The U.S. Embassy in Bogotá offers comprehensive legal assistance services for American citizens in Colombia. The Embassy’s American Citizen Services (ACS) unit can provide referrals to local attorneys and other resources, as well as help Americans living in Colombia with a variety of issues, including civil and criminal matters. The Embassy also provides a list of recommended attorneys on its website. In addition, the American Bar Association’s Rule of Law Initiative (ABA ROLI) operates a legal aid office in Bogotá that provides free legal assistance to low-income citizens of any nationality.

What is the process for reporting incidents of harassment or discrimination in Colombia?

The first step in reporting an incident of harassment or discrimination in Colombia is to contact the nearest Colombian government office, such as the Ministry of Labour or the civil rights office. The office can provide advice and assistance on how to file a complaint. It is also important to provide as much information as possible, including any documents or evidence that may support a claim. The complainant should also keep track of all communications and follow up with the office to ensure that the complaint is being taken seriously.

Once the complaint is filed, the Ministry of Labour or other relevant governmental body will investigate the incident and take appropriate action. This may include taking disciplinary action against the accused, providing counseling for victims, and taking measures to prevent future incidents of harassment or discrimination. In some cases, a complaint may also be referred to the police or other law enforcement agencies.

Is there a local non-emergency police contact for situations that require police assistance but are not immediate emergencies?

Yes, it depends on which city you are in. Generally, local law enforcement can be contacted for non-emergency issues by calling the police department’s non-emergency telephone number, or by contacting your local city or county government’s website. Additionally, most cities have 311 or similar hotlines that can be called for non-emergency situations.

How can I contact my country’s embassy or consulate if I’m in a remote or rural area of Colombia?

If you are in a remote or rural area of Colombia, your best bet is to contact your country’s embassy or consulate by phone. You may be able to find the phone number on your embassy or consulate’s website. Additionally, most embassies and consulates maintain a list of contacts in different cities in Colombia and you may be able to find helpful information about how to contact someone in your locality.

Are there local crisis hotlines or mental health support services available in Colombia?

Yes, there are several crisis hotlines and mental health support services available in Colombia. Some of the most commonly used services include the Colombian Mental Health Network, the Bogotá Mental Health Network, the Colombian Red Cross, and the National Federation of Mental Health. Additionally, each of Colombia’s 32 departments has a Ministry of Health, which can provide information about mental health specialist services in their local area.

In case of a transportation-related emergency, whom should I contact for assistance in Colombia?

In the case of a transportation-related emergency in Colombia, you should contact the local police or the emergency services. You can also contact your embassy or consulate for assistance.

How can I quickly and efficiently communicate with emergency services if there is a language barrier in Colombia?

If you are in Colombia and cannot communicate with emergency services due to a language barrier, you can use the Red Cross International app, which is available in English, Spanish, and French. The app provides access to emergency services and includes emergency numbers for police, fire, medical, and other services. Additionally, you can use an online translation service such as Google Translate to attempt to communicate in the language of the region.