Internet and Connectivity Tips for US Citizens Traveling to Botswana

What is the availability and reliability of internet services in Botswana?

Internet services in Botswana are generally reliable and widely available. The country has invested heavily in improving internet access and speed, with the government launching several programs to expand internet access to rural areas. According to the World Bank, as of 2019, Botswana had an internet penetration rate of 68.3%, with an average internet speed of 8.5 Mbps. The country has a number of major internet providers, including Vodacom, Mascom Wireless, and Orange Botswana, all of which offer high-speed packages and reliable connections.

Are there any restrictions or censorship on internet usage in Botswana?

Yes, there are restrictions and censorship on internet usage in Botswana. The government has put in place laws that limit access to certain websites, including those that are based on politics, gambling, and pornography. Additionally, the government has the power to monitor and block content that is deemed illegal or inappropriate.

What are the options for obtaining a local SIM card or portable Wi-Fi device in Botswana?

1. Vodacom: Vodacom offers a range of SIM cards and portable Wi-Fi devices in Botswana. They offer a range of prepaid and postpaid services, including 4G data plans, which can be purchased online via the Vodacom website.

2. Mascom: Mascom also provides SIM cards and portable Wi-Fi devices in Botswana. They offer prepaid and postpaid packages, including a variety of data packages suitable for tourists.

3. Orange: Orange is another provider of SIM cards and portable Wi-Fi devices in Botswana. They offer prepaid and postpaid services as well as various data plans.

4. beMOBILE: beMOBILE is yet another provider of SIM cards and portable Wi-Fi devices in Botswana. They offer a range of prepaid and postpaid services, including 4G data plans, which can be purchased online or in local stores.

Is public Wi-Fi widely available, and are there any security considerations I should be aware of in Botswana?

Public Wi-Fi is available in many areas throughout Botswana, but it is not widely available. It is important to be mindful of security when using public Wi-Fi, as hackers could potentially gain access to your personal information. It is recommended that you use a Virtual Private Network (VPN) when connecting to public Wi-Fi, as this will help protect your data and privacy. Additionally, avoid connecting to unsecured networks and make sure you have antivirus software installed on your device.

Are there specific apps or online services that are commonly used in Botswana?

Some of the most popular apps and online services used in Botswana include WhatsApp, Motswedi, m-Pele, BeMobile, Zoona, and Esendex.

What is the cost of data plans or internet packages for travelers in Botswana?

The cost of data plans or internet packages for travelers in Botswana will vary depending on the provider. Generally, travelers can get packages starting from around P20 (US$1.90) for 100MB per day and P100 (US$9.50) for 1GB per day. Some providers also offer packages with unlimited data and higher speeds for around P300-400 (US$28-38) per month.

Are there areas or regions in Botswana where internet connectivity might be limited?

Yes, there are areas and regions in Botswana with limited or no internet connectivity. These include rural and remote areas of the country, where there is little or no infrastructure to support broadband access. Other areas include parts of the Kalahari Desert, the Makgadikgadi Pans, and the Central Kalahari Game Reserve.

How can I stay connected with family and friends back home while in Botswana?

There are a variety of ways to stay connected with family and friends back home while in Botswana. You can easily make phone calls, send text messages, or video chat over a variety of apps, such as WhatsApp, Skype, or Viber. You can also use social media platforms such as Facebook, Instagram, and Twitter to stay in touch and share updates with friends and family. Additionally, you can make use of Botswana’s extensive mobile network coverage to access the internet and connect with loved ones over email or online chat services.

Are there cyber security concerns or precautions I should take into account in Botswana?

Yes, there are a few important cybersecurity precautions to take into account when using the internet in Botswana. These include:

1. Always use strong passwords and change them regularly.

2. Make sure to update your computer’s security software regularly.

3. Install antivirus software and use it to scan your computer for malicious software.

4. Avoid clicking on links or downloading files from untrusted sources.

5. Be careful when using public Wi-Fi networks; always use a Virtual Private Network (VPN) to encrypt your data when connecting to unsecured networks.

6. Be aware of phishing emails and never enter your personal information into websites unless you are certain they are legitimate.

Can I use my U.S. cell phone in Botswana, and what are the associated roaming charges?

Yes, you can use your U.S. cell phone in Botswana, but you should check with your cell phone service provider for the associated roaming charges before traveling. You may also need to purchase a local SIM card in order to have a local number and take full advantage of local data and call rates.

What is the typical speed and performance of the internet in hotels and public spaces in Botswana?

The typical speed and performance of the internet in hotels and public spaces in Botswana is variable, depending on the location and service provider. Generally, speeds range from 1 Mbps to 8 Mbps. In some areas, such as Gaborone, higher speeds may be available.

Are there internet cafes or co-working spaces available for travelers in Botswana?

Yes, there are several internet cafes and co-working spaces available for travelers in Botswana. These include the Gaborone Hub in Gaborone, the Co-Work Space in Francistown, and the nHub in Maun.

What is the local emergency number, and how can I ensure I have internet access for emergency situations in Botswana?

The local emergency number in Botswana is 911. To ensure you have internet access for emergency situations, you can purchase a prepaid SIM card with data from a local provider. This will allow you to access the internet on your mobile device for emergency purposes.

Are there any cultural norms or etiquette regarding the use of smartphones or electronic devices in Botswana?

Yes, there are some cultural norms and etiquette regarding the use of smartphones or electronic devices in Botswana. It is seen as impolite to be too engrossed in your device while in conversation with someone, and it is considered rude to be on your phone while attending a meeting, class, or other gathering. Cell phone usage in public places is not generally accepted, and it is seen as rude to be using your phone while in a queue or line. It is also considered disrespectful to talk on a phone in a religious or sacred setting. Additionally, it is important to remember that taking pictures of people without their permission is not allowed.

Is it advisable to use a virtual private network (VPN) for added security when using public Wi-Fi in Botswana?

Yes, it is advisable to use a virtual private network (VPN) for added security when using public Wi-Fi in Botswana. A VPN encrypts your connection to the internet, making it more secure and preventing any third-party from viewing your activity. This is especially important when using public Wi-Fi networks as they are often unsecured and vulnerable to attack.

How can I manage data usage to avoid unexpected charges while using my phone abroad in Botswana?

1. Use Wi-Fi whenever possible: Whenever you can connect to Wi-Fi, do so rather than using data. That way you won’t be charged for any data usage.

2. Monitor your data usage: Make sure to keep track of how much data you’re using, so that you know when you’re close to reaching your limit.

3. Turn off auto-sync: Turn off auto-sync on social media and other apps so that they won’t be updating in the background without you knowing.

4. Disable automatic app updates: Turn off automatic app updates in your phone settings as this can use a lot of data without you noticing.

5. Use data-saving apps: There are a number of data-saving apps available such as Onavo Protect which can help reduce your data usage.

Are there any local websites or online platforms that are particularly useful for travelers in Botswana?

Yes, there are several local websites and online platforms that are particularly useful for travelers in Botswana. These include the Botswana Tourism Organisation, which provides comprehensive information on tourism in Botswana, including information on attractions, activities, accommodation and more. The Botswana National Portal is a government-run website that provides information about essential services, business opportunities and other important information about travelling in Botswana. The Botswana Tourism Board also provides up-to-date information for travellers looking to explore the country. Additionally, the TripAdvisor website and app provide reviews and ratings of accommodations, attractions and activities in Botswana.

What are the options for charging devices, and what type of power outlets are used in Botswana?

In Botswana, the most common type of power outlet is the South African Type M. This is a 15-amp outlet with three round pins in a triangular configuration.

The available options for charging devices in Botswana include:

1. Plugging in directly to an electrical outlet with the appropriate power adapter.
2. Using a USB charger plugged into an electrical outlet.
3. Using a portable power bank that plugs in to an electrical outlet or USB port.
4. Using a solar charger, which can be used to charge devices directly or using a battery pack.

Is it common to find free Wi-Fi in restaurants, cafes, and tourist attractions in Botswana?

No, it is not common to find free Wi-Fi in restaurants, cafes, and tourist attractions in Botswana. Due to the limited availability of internet access in Botswana, free Wi-Fi is not widely available. However, some of the larger hotels and cafes may offer free Wi-Fi services.

What are the alternatives if I encounter issues with internet connectivity in Botswana?

1. Connect to an alternative internet service provider: If you are having issues with your current internet service provider, you may want to consider switching to a different one. Many internet service providers offer plans and packages that are tailored to the needs of customers in Botswana and the region.

2. Utilize mobile internet: Mobile data is a great alternative to connect to the internet. Most of the major cellular carriers in Botswana such as Orange, Mascom, and BTC offer mobile data packages that customers can sign up for.

3. Use satellite internet: Satellite internet is a great option for those living in rural areas or for those who are unable to access traditional wired internet services. Satellite internet is provided by B-Connect and requires the use of a satellite dish.

4. Take advantage of public Wi-Fi: Many public establishments such as cafes, restaurants, hotels, libraries, and more offer free Wi-Fi for customers. Taking advantage of these hotspots is a great way to stay connected to the internet while on the go.